multicare associates patient portal hotline

by Eunice Fritsch MD 6 min read

MyChart Patient Portal - MultiCare

36 hours ago Conveniently manage your personal health information — anywhere, anytime. MyChart provides you with free, secure access to your MultiCare medical record, allowing you greater insight into your health, and an easier way to interact with your doctor’s office for many routine tasks. Access MyChart with your computer’s web browser or via our ... >> Go To The Portal


For additional assistance, you may contact the Health Information Management Department toll-free at 855-673-2673. For more information on using the patient portal and downloading your records, download this Using the Patient Portal information sheet.

How do I contact MultiCare Health System?

If you need help filing for state assistance, call 253-403-1404 If you feel you may qualify for financial assistance, call 800-919-1936. For billing disputes, call toll-free 800-919-1936, Monday – Friday 7:30 am to 5 pm To obtain copies of your medical records from MultiCare Health System, please call 253-403-2433.

How do I schedule an appointment with MultiCare?

To schedule an appointment, please call us at 509-838-2531 or 800-776-4048. Other Rockwood Clinic contact information for billing or patient advocacy. If you have a concern or compliment regarding the care or service provided by MultiCare, contact Patient & Family Relations.

How can I give back to MultiCare?

MultiCare employees and volunteers support MultiCare’s mission every day. Many also choose to give back through MultiCare Gives: MultiCare’s employee and volunteer giving program. One hundred percent of MultiCare Gives donations benefit MultiCare patients, programs and even other employees in need.

Do all doctors work for MultiCare?

Not all health care professionals who treat patients at our hospitals work for MultiCare, such as many anesthesiologists, radiologists, surgeons and emergency department doctors. Your MultiCare bill does not include charges for services provided by doctors who do not work for us.

What to do if you have a concern about MultiCare?

If you have a concern or compliment regarding the care or service provided by MultiCare, contact Patient & Family Relations.

What to email Multicare for job application?

Job application website questions | If you’re applying for a position with MultiCare and run into issues while applying, please email CandidateExperienceTeam@multicare.org

What is the phone number for MyChart?

If you are not a current MyChart user, your bill will include an access code allowing you to easily sign up for an account. Please call toll-free at 800-919-1936 Monday-Friday 8am to 5pm. To update the insurance coverage we have listed, call toll-free at 800-919-1936.

What is the phone number for state assistance?

If you need help filing for state assistance, call 253-403-1404

Multicare Associates Now Part of North Memorial Health

Expect the same great care from the same providers and care teams that you have come to know and trust. Being a part of the North Memorial Health system gives you and your family access to more resources, including a variety of specialty care services, as well as hospitals located in Robbinsdale and Maple Grove. Find a Location Find a Doctor Pay My Bill.

Payments & Billing

Please have your most recent billing statement with you as it contains information you will need to access your online bill and pay it quickly and securely.

Welcome to MultiCare

We believe that health is a journey. We’re here for you and your family every step of the way, with the most advanced, patient-centered care in Washington.

Downloadable patient brochure

We’ve bundled some of the most important information our patients need into a downloadable PDF for your convenience, including:

What is included in a multicare bill?

Your MultiCare bill. This will include any hospital stays, clinic visits, and other MultiCare outpatient services, such as X-rays, lab tests and therapies. This bill will have MultiCare’s name on it, and will include charges for doctors and other providers who are employed by MultiCare and assisted in your care. Typically we will submit a payment claim to your medical insurance company before we send you a bill.

What is a multi care bill?

A bill or bills for other doctors who were part of your care team. Not all health care professionals who treat patients at our hospitals work for MultiCare, such as many anesthesiologists, radiologists, surgeons and emergency department doctors. Your MultiCare bill does not include charges for services provided by doctors who do not work for us.

What is the number to call for financial assistance?

Eligibility is based, among other factors, upon family income and number of family members in the household. If you think you may be eligible for Financial Assistance, please call 800-919-1936.

How to contact the registration office at the hospital?

By visiting the Registration office at any of our hospital locations, Monday – Friday, 7am to 4:30pm. The hospitals can accept payments but may not be able to answer all questions about your bill – please call the phone number on your statement or call toll-free at 800-919-1936 if you need additional assistance.

Can you apply multicare to a visit?

If you have more than one outstanding bill with MultiCare, you may request to apply your payment to a specific “Visit” when making payments in person, over the phone or via MyChart.

Does MultiCare have a long term patient financing program?

MultiCare has recently partnered with CarePayment — an interest-free, long-term patient financing program — to help provide affordable financing to patients who need help paying their medical bills over time. Visit our CarePayment page for additional infomation.

COVID-19 Resources for MultiCare Employees

If you are a MultiCare employee and need employee COVID-19 testing, please visit Indigo Online Care.

Life at MultiCare

Whether you’re involved in direct patient care or supporting those who are, your work will make a difference.

MultiCare Gives

MultiCare employees and volunteers support MultiCare’s mission every day. Many also choose to give back through MultiCare Gives: MultiCare’s employee and volunteer giving program. One hundred percent of MultiCare Gives donations benefit MultiCare patients, programs and even other employees in need.