ingham county patient portal

How do I access my patient information?

How to Enroll in the Patient Portal: Click on the link provided above. Enter your enrollment token that you were given from your Health Center, and enter your e-mail address. *The e-mail address you enter must be the one you provided to the Health Center when you received your token. Choose a username and password.

What is the mymasonhealth portal?

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How do I sign up for the him program?

Ingham Community Health Centers offers a Sliding Fee Discount Program. Patients without insurance or those who are underinsured or have insurance deductibles, co-insurance or co-payments may be eligible for a healthcare discount. Eligibility is based on total household income and family size.

Telehealth

The Ingham Community Health Centers are proud to announce the new Telehealth Program in partnership with Luma Health. Our mission has always been “Your Health” and telehealth services will promote continued care when getting to your doctors office is a challenge.

Telehealth Checklist

Before your video visit, please refer to the Patient Telehealth User guide below and the ICHC Patient Telehealth Checklist to make sure you are ready for your visit. If you would like to do a test Telehealth visit before your actual appointment with your care team let our front office staff know

Patient Guide

Do you have a telehealth appointment coming up with your health care provider soon?

Frequently Asked Questions

Why am I seeing the error "Uh Oh! We can't find your camera and microphone" and nothing happens when I click on "Enable microphone and camera"?#N#This is likely due to your browser permission settings that may have been set to deny camera and microphone for this website.#N#Please scroll down to the section on ‘Browsers’ for instructions on how to manually change your browser settings..

Audio and Video Testing

To make sure you have a great televisit with your health care provider, you’ll want to make sure that the camera and microphone on your device are set up and ready. Here’s a quick link that will run a series of diagnostics on your device to verify that you are ready for your televisit:

Ingham County Offering Opportunity for Residents to Serve on Various Boards and Commissions

Ingham County needs your help. Enthusiastic individuals are needed to serve on various advisory boards and commissions. This is an excellen...

Red Panda Day

Red Panda Day September 18 @ 9:00 am - 5:00 pm Come celebrate red pandas! Whether you are already a fan or you don’t know much about...

Ingham County Board of Commissioners Returning to In-Person Meetings

The Ingham County Board of Commissioners will be returning to in-person meetings starting on July 15th, 2021 with the Law & Courts Commi...

About My Mason Health

MyMasonHealth is a great new way to access your information from the convenience and privacy of your home computer or mobile device 24 hours day, 7 days a week, 365 days of the year.

Questions?

Visit MyMasonHealth.org for more information. For enrollment questions or general patient portal questions, please email patientportal@masongeneral.com. For technical questions, please call (877) 621-8014 between 8 a.m. and 8 p.m. EST, Monday through Friday (except holidays).

What is Sparrow EMR?

MySparrow is an internet-based service that allows patients to view portions of their electronic medical record (EMR) where Sparrow documents your health information. Patient lab results, appointment information, medications, immunizations, and more is available online through MySparrow. Patient medical information can be securely accessed through any internet enabled device and via mobile app for most handheld devices.

How do I know when my lab results are ready?

You will be notified by email when your lab results are ready. Login through MySparrow to view them. If you don’t have a MySparrow account, one will be created at the time of collection.

Why did Randy Carlson have open heart surgery?

Randy Carlson was shocked when he found out late last year that he needed open heart surgery at age 41 due to an aortic aneurysm. During this intense time, he used MySparrow to track appointments, get test results, and connect with his doctor about concerns before and after his surgery.

When will the 21st century cures act be available?

21st Century Cures Act. Starting March 30, 2021, you will be given online access to the health care notes your doctors, nurses or other clinicians write after an appointment or discussion. We are calling this “open notes.”. You will be invited to read notes in your MySparrow account.

Prescription Refill Policy Changes

Effective 7/1/2021 CIMA will require patients to request medication refills at the time of their appointment. We will no longer process routine medication refill requests by phone, portal, or pharmacy fax request at no charge. You will be charged a $25 processing fee for medication refills provided outside of an office visit or televisit.

Have you received the covid vaccine?

CIMA continues to offer appointments for the Moderna COVID vaccine through our drive-up clinic on Wednesdays at our main office. Please contact us to schedule an appointment.

Televisits

We continue to offer Telehealth visits, please contact our office to schedule an appointment