icanotes patient portal support

How do I get help with icanotes?

Support Portal | ICANotes Support Portal Submit Tickets and Check Ticket Status If you need assistance using this portal, call 443-569-8778 or start a live chat using the window at the bottom right. Rather not log in? Submit Ticket Here

Can I access icanotes via a Remote Desktop Connection?

Support Click to chat with us, or email ticket@icanotes.com. Due to a routing issue with our phone service, if you use 8x8 VOIP, or use their virtual office, you will not be able to connect to our standard support line. Please call us at 443-221-6796 Access ICANotes Connect to ICANotes from your device. Check Ticket Status

What is a patient portal and why is it important?

If you prefer to access ICANotes via a Remote Desktop Connection, please contact our Support Team at 443-569-8778. If you are already set up to log in via RDP, review instructions here .

How do you use ICANotes patient portal?

As a Patient Portal Admin, go to https://patientonlineportal.com and log in using your ICANotes user name and password. 2. You will be logged into the default Patient Portal with areas that can be edited.

How do you use ICANotes in telehealth?

ICANotes Telehealth is a secure, fully-featured and comprehensive behavioral health telemedicine application. An email is sent to the client from the clinician within ICANotes. The client then clicks the secured, encrypted link. Once the link is pressed, the telehealth session starts within the web browser.

Is ICANotes an EHR?

ICANotes is the most clinically robust web-based Electronic Health Records software (EHR, EMR) for psychiatrists and other mental health professionals. ICANotes helps clinicians make computerized patient notes and records without typing or dictating.

How do I print an entire Icanote chart?

Log into ICANotes and open the chart you want to print. 2. Access the “Reports” menu from the top-left of the screen....Another window will populate to save the file.Select the Destination to save your file.Give it a name that will be easily recognizable.Click Save.

Is ICANotes Hipaa compliant?

ICANotes complies with HIPAA and the HITECH Act to provide industry-leading security and compliance. Security features available from ICANotes include: A design with mental healthcare regulations in mind: Our team includes clinical professionals who understand behavioral health.

What are I can Notes?

ICANotes' note-writing software helps you compile comprehensive, clear notes in a matter of minutes, creating a detailed electronic health record noting the clinician's work and the patient's progress.

How do you copy and paste on ICANotes?

Select Ctrl-C to copy the text. If you want to copy text from outside of ICANotes, highlight the text you want to copy externally, and within the clipboard popup window, right click and press the 'Paste' option. Alternatively, you can use the keyboard shortcut, which is Ctrl+Shift+V on Windows or Command+V on Mac. 6.

How do I delete a document from ICANotes?

1. In the dropdown menu, select "Create a patient document folder" (or Create a group form folder). 2....How to Delete a Folder:Select the folder that you want to delete. ... Select the button.When the warning pops up, select the button.The folder will be deleted.