individuals involved with the implementation of confidential patient portal use

by Wava Leuschke 6 min read

Use of Patient Portals for Personal Health Information …

15 hours ago Nov 05, 2015 · The use of patient portals demonstrates their growing potential and role in helping older adults maintain the health, wellness, and independence they desire. Design features based on consideration of needs and practices of older adults will facilitate appeal and maximize usability, which are critical to adoption. >> Go To The Portal


Why is patient confidentiality important in healthcare?

Nov 05, 2015 · The use of patient portals demonstrates their growing potential and role in helping older adults maintain the health, wellness, and independence they desire. Design features based on consideration of needs and practices of older adults will facilitate appeal and maximize usability, which are critical to adoption.

What influences patients to use patient portals?

Dec 03, 2015 · Background. Patient portals have the potential to support self-management for chronic diseases and improve health outcomes. With the rapid rise in adoption of patient portals spurred by meaningful use incentives among safety net health systems (a health system or hospital providing a significant level of care to low-income, uninsured, and vulnerable …

How do patients and caregivers access patient health information?

Oct 07, 2021 · Portability of insurance or the ability of a patient/worker to move to another place of work and be certain that insurance coverage is not denied. Detection and enforcement of fraud and accountability. Simplify administrative procedures in health care and other professions (this is an area where communication and transmission of records are ...

How can patient portals help older adults maintain their independence?

Conclusions: Current research has demonstrated that patients' interest and ability to use patient portals is strongly influenced by personal factors such age, ethnicity, education level, health literacy, health status, and role as a caregiver. Health care delivery factors, mainly provider endorsement and patient portal usability also contribute ...

How do you implement a patient portal?

7 Steps to Implement a New Patient Portal Solution
  1. Research different solutions. ...
  2. Look for the right features. ...
  3. Get buy-in from key stakeholders. ...
  4. Evaluate and enhance existing workflows. ...
  5. Develop an onboarding plan. ...
  6. Successful go-live. ...
  7. Seek out painless portal migration.
Jul 2, 2020

Is the patient portal confidential?

(a) Patient Portal is intended as a secure online means for you to access your confidential medical record information. Please note that if you share your Patient Portal user name and password with another person, this will allow that person to see your confidential medical record information.Oct 29, 2013

What is the role of patient portals?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.Sep 29, 2017

Do patients use patient portals?

Among individuals who were offered a patient portal, about eight in 10 were encouraged by their health care provider to use it. Seventy-one percent of individuals encouraged by their health care provider accessed their portal at least once in the past year compared to 48 percent who were not encouraged.Sep 21, 2021

How do you protect patient rights and confidentiality?

5 Ways To Protect Your Patients' Rights
  1. Never discuss the patient's case with anyone without the patient's permission (including family and friends during off-duty hours)
  2. Never leave hard copies of forms or records where unauthorized persons may access them.

What is the best way to dispose of confidential information in a health care facility?

What is the best way to dispose of confidential information in a health care facility? Shred it.

Who should have the access to maintain information and manage a patient's PHR?

Individuals own and manage the information in the PHR, which comes from healthcare providers and the individual. The PHR is maintained in a secure and private environment, with the individual determining rights of access. The PHR does not replace the legal record of any provider.

Which of the following individuals can give informed consent for care?

Another general principle of informed consent is that it is the health care provider doing the procedure or treatment that obtains the informed consent of the patient, including a nurse midwife or nurse anesthetist, as examples.May 15, 2015

What is the nurse's role in implementation of patient portals in healthcare?

Nurses encourage patients to enroll in the portals, wear buttons to welcome questions from patients and their families, explain the portal's privacy and security features, and demonstrate how to look up test results, send and receive provider messages, and request prescription refills.Dec 20, 2021

Who are considered customers in health care?

Customers external to healthcare organizations include patients, patients' families and visitors, referring physicians, doctors' offices, blood donors, and third-party payers. Inter- nal customers include nurses, staff physicians and other professionals, students, trainees, employees, departments, and committees.

What must be done when creating a patient portal?

4 Steps to Successful Patient Portal Adoption, Integration
  • Outline clinic or hospital needs, goals.
  • Select a patient portal vendor.
  • Create provider buy-in.
  • Market the patient portal to end-users.
Jun 6, 2017

Why is patient portal important in healthcare?

A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal. Many providers now offer patient portals.Aug 13, 2020

What is PHI in HIPAA?

HIPAA broadly defines PHI as any health information that is transmitted or maintained in electronic media. It is also important to know that PHI is not only restricted to electronic transmission of media, but also any oral communications of individually identifiable health information constitutes PHI.

What is PHI in healthcare?

HIPAA broadly defines PHI as any health information that is transmitted or maintained in electronic media. It is also important to know that PHI is not only restricted to electronic transmission of media, but also any oral communications of individually identifiable health information constitutes PHI. For example, if a surgery resident speaks about a surgical procedure in an elevator full of people, that can be a HIPAA violation if any PHI is mentioned. The majority of medical records in healthcare institutions and clinics meet the definition of PHI, some of which include:

Does HIPAA apply to healthcare workers?

HIPAA applies to all healthcare institutions and healthcare workers, who submit claims electronically. For example, if you are a healthcare worker and transmit or even discuss PHI with others who are not involved with that patient's care, then you violate HIPAA. However, there is a HIPAA rule that permits disclosure of PHI without prior obtained consent for healthcare operations, treatment, and payment. This includes consultation between providers regarding a patient, referring a patient and information required by law for public health safety and reporting. These exceptions cover the majority of clinical uses of PHI. Other disclosures demand explicit patient consent and apply to everyone in a healthcare facility, including:

What is an EHR portal for adolescents?

EHR-based adolescent portals represent a platform that highlight many familiar complexities in adolescent care, causing institutions to make explicit, organization-wide choices about confidentiality and parental involvement that may be expedient but which may violate adolescent privacy, state law, and/or accepted best practices for adolescent care. Through key stakeholder engagement, one institution reached consensus to build and implement a model that satisfies MU requirements for electronic access to personal health information, yet at the same time maximizes what this group decided was the most important aspect of quality adolescent care: confidentiality. Initial usage data reveal that adolescents specifically will use, engage in, and actively seek information from their provider via this portal.

Can adolescents use portals?

Patient portals can fulfill meaningful use requirements but little is known regarding adolescent use of patient portals when confidentiality is prioritized. Adolescents used the portal similarly to parents of younger children, accessing it for sensitive adolescent health issues including asking questions to providers and seeking laboratory results.

1.1 Provide simple, secure portal signup

The amount of time and effort it takes to register for a patient portal can affect whether your patients successfully enroll or give up halfway through.

Facilitate enrollment!

Automatically enroll your patients in a portal account, instead of waiting for patients to sign up themselves.

1.3 Register patients in the office

Treat patients’ office visits as a prime opportunity for portal registration.

1.4 Market and educate effectively

Use positive, encouraging language — with both staff and patients — and leverage every educational opportunity.

Clinicians are key

Individuals encouraged by their health care clinician to use their online medical record are almost twice as likely to access it compared to those who are not encouraged.

Use clear action steps!

Adding clear action steps to your after-visit summaries — with images in an appealing layout — may inspire patients to enroll in online portals.

Chapter 1 Recap

Take the first step toward patient engagement by facilitating easy portal enrollment.