riverside medical group patient portal

Why choose Riverside Medical Group?

In order to best service Riverside Medical Group families, Riverside Medical Group has the longest hours of operation in the country and provides around the clock access to your Physician, which allows us to minimize ER visits; while maximizing patient care, quality and convenience.

What happens to former coastal patients after they join Riverside?

We’re happy to have you be a part of the Riverside Medical Group family. Former Coastal patients can continue to access their health records through the Healow patient portal. Former Coastal patients can continue to log in to their account to pay their bills. Riverside Medical Group has nearly 300 physicians across 25+ specialties.

Why choose Riverside urgent care?

Riverside Urgent Cares provide you and your family timely, affordable, and quality care when you need it the most. Get your flu shot at one of our Riverside Urgent Care locations. As a complete "Medical Home" for your family, Riverside Pediatric Group is conscious of the fact that people do not always fall ill conveniently during "office hours".

Why do you use riverside MyChart?

That's why we use Riverside MyChart to make your health information available to you 24/7, wherever you might be. You now have the option of secure, private video visits with a primary care provider or specialist across Riverside Health System. If you are interested in this option, contact your provider's office or call 757-534-5352.

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Why use Riverside MyChart?

That's why we use Riverside MyChart to make your health information available to you 24/7, wherever you might be.

What to do if playback doesn't begin?

If playback doesn't begin shortly, try restarting your device.

How to get an e-visit?

Get an e-visit through MyChart. This is a quick, confidential, easy process. You simply answer health questions, describe your symptoms and give us details through an electronic questionnaire. Your primary care provider will evaluate and prepare a treatment plan, and when appropriate order tests and write prescriptions.

Does MD Express have urgent care?

Urgent Care with MD Express. Use your Riverside MyChart to schedule an On Demand Video Visit with our care partners at M.D. Express Urgent Care. No appointment needed!

When to send renewal request for medication?

Send a renewal request when you are out of refills for your medication.

Can you read open notes on Riverside Medical Group?

Get answers to your medical questions from the comfort of your own home. You can also read open notes that your Riverside Medical Group providers transcribe about your visits , making you truly a partner in your health care.

Can former coastal patients access their health records?

Former Coastal patients can continue to access their health records through the Healow patient portal.

Is Coastal Healthcare part of Riverside Medical Group?

We are proud to announce that Coastal Healthcare has joined Riverside Medical Group. Please see below for a few links to help you find important information. We’re happy to have you be a part of the Riverside Medical Group family.

What is a nurse manager?

A nurse manager is responsible for directing and coordinating nursing care on each unit. Please speak to your nurse or the nurse manager if you have questions or concerns.

How to call a nurse in a hospital bed?

When you want to contact the nurse, push the button on the device and a "nurse call" operator will answer and will then page the nurse to your room. If you are unable to use your hands, we can make a pillow pad device available for you to use. We will teach you how to use all devices as part of the orientation we give you to your room.

What happens if you send balloons to hospital?

If someone sends you flowers or balloons during your hospital stay, the florist or their delivery service will bring them to you. If the flowers arrive after you go home, we'll ask the florist to deliver to your home instead.

How many visitors per patient at a time?

Visitors should maintain a quiet environment and avoid unnecessary noise. We suggest you limit visitors to two per patient on any visit.

What is HUGS system?

The hospital uses the HUGS Infant Security system to protect infants and children on the Birthing and Family Health units. For the protection of these children, the hospital conducts Code Pink drills regularly. The staff is trained on infant security and will start security measures if the HUGS system is activated. If a Code Pink drill occurs while you are here, please remain calm and stay in your room.

Why does the hospital have fire drills?

The hospital conducts fire and disaster drills regularly so that all staff members will be fully prepared in case of an emergency. If a drill occurs while you are here, please remain in your room and do not become alarmed. The hospital is a fire-resistant building, and the staff is trained in fire protection.

What is the phone number for Care Management?

You can contact Care Management at 757-612-6363 Monday through Friday from 8 a.m. to 4:30 p.m. During evening and weekend hours, call 757-594-2000 and ask to page the on-call care coordinator.

Why is Riverside limiting visitation?

Riverside is limiting visitation to our facilities due to Coronavirus. For the latest visitation policies, please click here

What is Riverside Health System?

Riverside Health System is simplifying the patient billing experience by offering more flexibility and convenience through Riverside Bill Pay. You can set up payment plans that fit your budget. You can view balances, statements and insurance adjustments, receive text and email alerts and more. Sign Up Now

What is an e-visit?

An E-Visit is an online exchange of medical information between a patient and provider. An E-Visit can replace a clinic appointment for certain common conditions. You won't need to wait for an appointment or leave the comfort of your home. On Demand Video Visits - Urgent Care.