childrensnational patient portal

What is the children's health centers patient portal?

Children's Health Centers Patient Portal All Children’s Health Center families can access their child’s health information through our Patient Portal. The portal offers you convenient access for your needs – 24 hours a day, 7 days a week. Creating your account on the Children's Health Centers Patient Portal is quick and easy.

What is the children’s National Provider Portal?

CNPA Patient Portal All Children’s National Pediatricians & Associates (CNPA) families can access their child’s health information through our CNPA Patient Portal. The CNPA Patient Portal offers you convenient access for your needs – 24 hours a day, 7 days a week. In September 2020, we launched a new Patient Portal.

Can I access children’s patient portal on a mobile device?

To register on the portal for a patient over the age of 13, please complete self-enrollment online. Support for Families At Children's National, we’ve created a care experience designed with children and their families in mind. We provide support services that span your range of needs, from social workers to spiritual care. Paying Your Bill

How do I Register on the children's national portal?

You can get the patient's MRN any of the following ways: The patient's MRN can be found on: discharge documents, clinic notes, the patient's hospital bracelet or a billing statement. Call 866-355-0385 and select Option 1. Call Medical Records at 202-476-5267 and select Option 7. To protect patient privacy, call 866-355-0385 and select Option 1 ...

Patient Portals

You can manage your child’s health information, access medical records, contact your physician and more through our online patient portals for specialty care and pediatric practices.

Specialty Care Patient Portal FAQs

Get important tips and information about our specialty care patient portal, MyChildrensNationalPortal.

Medical Records

Learn how you can request your child's medical records or submit a legal name change to our Health Information Management (HIM) team.

Specialty Care Portal Self-Enrollment

To register on the portal for a patient over the age of 13, please complete self-enrollment online.

Support for Families

At Children's National, we’ve created a care experience designed with children and their families in mind. We provide support services that span your range of needs, from social workers to spiritual care.

Paying Your Bill

Our patient families can pay their hospital bill and physician bill by phone, by mail or online through our secure payment portal.

How to contact MyChildrensNationalPortal?

For all technical questions, support is available 24/7 at 1-877-621-8014.

What browsers are compatible with the Patient Portal?

The Patient Portal is web-based, so most up-to date versions of internet browsers such as Internet Explorer, Firefox, Google Chrome, or Safari will be compatible with the portal. Most mobile device operating systems, such as Windows and MAC OS, also are compatible.

How to find MRN in a hospital?

You can get the patient's MRN any of the following ways: The patient's MRN can be found on: discharge documents, clinic notes, the patient's hospital bracelet or a billing statement. Call 866-355-0385 and select Option 1. Call Medical Records at 202-476-5267 and select Option 7.

Can I access Cerner's HealtheLife portal on my phone?

Can I access the portal on my phone or mobile device? Yes. MyChildrensNationalPortal is available for both iOS and Android devices via a browser or mobile App. If the mobile device meets the requirements listed below, users can download Cerner’s HealtheLife app in order to access Children’s patient portal.

What is the Children's National Provider Portal?

The Children's National Provider Portal is a resource for referring physicians looking for real-time information on their patients referred to Children’s National Hospital. The provider portal offers nursing documentation, radiology and lab results, and other clinical information.

What is a provider portal?

Our Provider Portal is a resource for primary care providers to obtain real-time information on their patients who receive services at Children’s National. Log in to gain access.

Does Children's National have secure access?

Children’s National must grant secure access to each physician who will log into the Provider Portal. Submit the access request form.

How to request medical information?

To request medical information, please email us a completed Authorization for Release of Medical Information form ( English | Español ). The form must be signed by a parent, legal guardian and/or the patient (if the patient is 18 years of age or older). Legal guardians must provide appropriate documentation along with the authorization.

Where do you change patient names in a hospital?

Changes to patient names within the medical record and hospital systems should be made through the HIM department.

How to request a copy of a radiology image?

To request copies of radiology images, please contact the Radiology Department at 202-476-3426.

What is HIM in healthcare?

The Health Information Management (HIM) department is committed to providing the highest quality of service to our patients, physicians, and other health care information users by maintaining the accurate, dependable and secure collection of records as well as the appropriate dissemination of health information.

How to contact Star Med?

For status on Release of Information requests, please call 202-476-4710, or contact STAR MED directly at 302-235-5757 or by email.

What is my child's portal?

Messaging on the MyChildren’s portal is a secure, web-based service that allows you to send non-urgent questions to your care team at Boston Children’s Hospital.

How to contact MyChildrens?

For help with the portal, you can fill out our support form at mychildrens.org/help or call the MyChildren’s Support Team at 617-919-4396 Monday to Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 4 p.m.

How to update insurance information?

To update your insurance information, go to Billing and select Insurance Summary. Please note that we will review all insurance changes.

What is a mychild?

MyChildren’s is a convenient, easy-to-use, and secure way to access your child’s health information. Using MyChildren’s, you can: view portions of your child’s health record. send secure messages to your care team. view and update your contact information. view and pay your bills online.

When can parents access their child's information?

Parents will no longer have access to their child’s information once the patient turns 18. The patient cannot grant access to a parent to restore access. My child with special needs is over the age of 18.

When are clinical notes available?

Clinical notes are available as soon as your provider completes them. Lab results — including tests done in outpatient, inpatient, and emergency department settings — will display as soon as they are resulted. Diagnostic test reports are available as soon as they are resulted.

Can I set up a MyChildren's account?

Can I set up a MyChildren’s account? Yes, as long as you have guardianship papers on file with Boston Children’s , you can access your child’s information with your MyChildren’s account. If you have the guardianship papers, you can email the PDF documents to mychildrenssupport@childrens.harvard.edu.