athena patient portal unable to download medical records

by Owen Gerhold 8 min read

Patient Portal Login | athenahealth

14 hours ago Before you start, make sure you have a printed copy of your billing statement available to reference. Then the steps are: 1. Go to: www.quickpayportal.com. 2. Enter the QuickPay code from your statement. 3. Pay your bill. >> Go To The Portal


Why am I logging in with athenahealth?

Why am I logging in with athenahealth? We’re using athenahealth to help you access, manage, and protect your online health information using a single email and password. You can use this email and password anywhere you see the "Log in with athenahealth" button, including patient portals and health records you access from other healthcare providers.

Why choose athenahealth's electronic health records service?

With athenahealth’s electronic health records service, you can be sure you’re getting a cloud-based medical records service that intuitively organizes the patient visit, helps providers document faster and more accurately, and sets your practice up for future success - whether you’re a small practice or a large healthcare system.

Where can I learn more about Athena’s Patient Engagement Solution?

If you’re a practice or healthcare organization looking to learn more about the features and services included in our patient engagement solution, please visit our athenaCommunicator page.

Why choose athenatelehealth for virtual care?

With integrated workflows and functionality that’s easy for both patients and providers, athenaTelehealth offers a safe and convenient virtual care solution as an alternative to in-person visits. Platform Services Platform Services Platform Services Platform Services

How do I print my medical records from Athena?

Instructions:In Athena, go to the patient chart.Click on the "hamburger" and select "Chart Export"Select the appropriate document(s) to print: ... Once you have all documents, click "Export Chart Sections."Now it's time to print. ... Once complete, click "Submit" and "Save"More items...•

How do I upload documents to Athena Patient Portal?

Athena Documents: Adding a DocumentLog in to Athena. ... Select Documents from the navigation menu.Click Add Document in the upper right.Enter the Title of the document. ... Select the Unit to which this document belongs. ... Upload the file. ... Click Upload Document.

Is there a Patient Portal app for athenahealth?

Mobile-enabled patient portals make it easier for providers, staff and patients to communicate. They allow patients to check test results, refill prescriptions, review their medical record, view education materials and even check in for appointments—all from their mobile devices.

How do I reset my athenahealth account?

Enter the email address that you use to log on to the Patient Portal and click “Email Me”. Check your email, read the message that you receive, and click the password reset link in the message. On the Reset Password page, choose how to verify your identity: Receive a call at your home or mobile number.

How do you add a PDF to Patient Portal?

Sign-in to the Patient Portal on your mobile device. Tap Messages. Tap Compose Message. Tap Attach files, then select the appropriate file from your mobile device.

How do I upload a document to a portal?

0:092:29Portal 9: Upload Documents to Portal - YouTubeYouTubeStart of suggested clipEnd of suggested clipCan you find a folder to which you would like to upload the document. Click on upload. Click onMoreCan you find a folder to which you would like to upload the document. Click on upload. Click on upload files to find the file and click on open. Click on this icon.

Does athenahealth have a mobile app?

Android Apps by athenahealth on Google Play.

How do I set up Athena Patient Portal?

How To Create A Patient Portal Account on Athena for Vida Health MembersClick the Patient Portal link in the email or text message. ... Confirm your email address and enter your password twice. ... Select a security option and then click the Setup button below that option.

Is Athena Health legit?

Athena Health is the secure Electronic Health Record (EHR) program that Oaklawn Medical Group uses to hold and store all the personal health information of our patients. It is also the program that is used by medical group patients to pay their bills online. Athena Health QuickPay Portal is fully protected.

How do I contact athenahealth com?

Give us a call at 800-981-5084, or schedule a meeting with this online form. Where can I find product information? Please feel free to browse our services listed on the homepage of athenahealth.com—we'd also love to walk you through the services that best address your organization's needs.

How can I contact Athena?

Please contact our customer service department at (800) 394-4493, option 2 and your call will be directed to the appropriate member of our management team. Athena Diagnostics Inc. Phone: (800) 394-4493 option 2. Customers outside the US should dial +1 508-756-2886, option 2.

How do I call Athena Health?

(800) 981-5084Athenahealth / Customer service

See how our EHR works

Learn how our technology makes documentation more efficient and keeps clinicians compliant without slowing them down.

Support patients where they are

Deliver virtual care with minimal workflow disruptions. Our telehealth product allows clinicians to meet patients wherever they are while documenting the encounter directly within our EHR.

Hands-free documentation

Accurately document patient encounters in real time with our fully integrated, speech-to-text dictation product powered by Nuance®. Dictation supports a personalized documentation experience across multiple devices.

Welcome to the Rural Health Clinics of Crossroads Community Hospital Rural Health Clinics of Crossroads Community Hospital

We're using athenahealth to help you access your health information for different doctors' offices with just one email and password.

Welcome to the Rural Health Clinics of Crossroads Community Hospital Patient Portal

We are pleased you have chosen to use the Patient Portal to communicate in a secure and confidential manner with your healthcare team.

Rural Health Clinics of Crossroads Community Hospital

PLEASE NOTE: The terms set forth below apply to your use of the Patient Portal identified in this Privacy Policy.

Why am I logging in with athenahealth?

We’re using athenahealth to help you access, manage, and protect your online health information using a single email and password. You can use this email and password anywhere you see the "Log in with athenahealth" button, including patient portals and health records you access from other healthcare providers.

What if this is my first time logging in with athenahealth?

Just enter the same email and password you’ve used previously to access your patient portal or health record and you’ll be walked through upgrading your existing account to an athenahealth account.

I forgot my password. How do I reset it?

To begin password reset, click the "Forgot password?" link at the bottom of your screen and enter the email address you normally use to log in to your patient portal.

Can I change the email address I use to log in?

Since your email address is how we recognize your account across the different patient portals and health records you may access, you cannot change the email address associated with your account.

About athenahealth EHR

Electronic Health Records Medical Billing Patient Engagement Order Transmission Secure Text Messaging Epocrates

Features

Arrived in the afternoon and had to ring myself at the doors to gain access into the building from the lower parking deck. A receptionist “buzzes me” in and “unlocks” the door, but when I go to pull them open they are still locked. I give her 5-10 more min because I’m thinking maybe someone will let me in. Someone did eventually by coincidence.

Output Parameters

errormessage string Error message will be returned if show error message flag is set to true and patient match found.

Input Parameters

showallpatientdepartmentstatus boolean Include an array of all departments the patient is a part of along with all statuses for those departments.

Output Parameters

agriculturalworker string Used to identify this patient as an agricultural worker. Only settable if client has Social Determinant fields turned on.

Output Parameters

patientid string Please remember to never disclose this ID to patients since it may result in inadvertant disclosure that a patient exists in a practice already.

Output Parameters

agriculturalworker string Used to identify this patient as an agricultural worker. Only settable if client has Social Determinant fields turned on.