why patient portal is important

(ONC)

• Better Patient Communication. Patients are able to utilize the portal to accomplish tasks that would normally require a phone call, or even multiple phone calls.
• Streamline Patient Registration and Administrative Tasks. ...
• Greater Focus on Patient Care. ...
• Better Patient-Physician Relationships. ...
• Improve Clinical Outcomes. ...
• Optimize Medical Office Workflow. ...

Full Answer

What is a patient portal and why is it useful?

Feb 16, 2022 · A patient portal platform helps to enhance patient care and also supports strong patient-provider communication without any hitches. Key Features offered by a Patient Portal Software The robust capabilities of the online platform enable to streamline administrative workflows and practices can even realize greater patient engagement and satisfaction scores …

What are the benefits of a patient portal?

Sep 07, 2020 · Educational content hosted on patient portals can make it easier for patients to take a more active role in their care. They can have access to relevant information about their conditions, medications, all in one place on the Internet. Patients no longer have to sift through a stack of pamphlets just to get the information they need. Patient Portals Can Be Used To …

What are the advantages of patient portal?

Sep 19, 2017 · Patient Portal Benefits Patient Care and Provider Workflow; Patient Portal Implementation Improves Quality of Patient Care and Strengthens Preventive Care; Patient Portal Increases Communication Between Patients and Providers; Pediatric Clinic Uses EHR to Automatically Generate Clinical Quality Reports; Quality Improvement in a Primary Care Practice

Why you should use the nextmd patient portal?

Dec 02, 2021 · Patient portals improve the way in which patients and health care providers interact. A product of meaningful use requirements, they were mandated as a way to provide patients with timely access to their health care. Specifically, patient portals give patients access to their health information to take a more active role.

What are the benefits and challenges of using patient portals?

What are the benefits of patient portals?Patient portals are efficient. ... Patient portals improve communication. ... They store health information in one place. ... Patient portals satisfy meaningful use standards. ... They improve data accuracy. ... Patient portals make refilling prescriptions easy. ... They're available whenever you need them.More items...•Jul 15, 2019

Are patient portals effective?

A recent study out of Kaiser Permanente of Southern California (KPSC) shows that online patient engagement through patient portals can actually improve chronic disease management by almost 10 percent, depending upon the condition.Feb 17, 2016

How will the patient portal enhance the quality of care?

While the evidence is currently immature, patient portals have demonstrated benefit by enabling the discovery of medical errors, improving adherence to medications, and providing patient-provider communication, etc. High-quality studies are needed to fully understand, improve, and evaluate their impact.

What is the goal of hie?

Electronic health information exchange (HIE) allows doctors, nurses, pharmacists, other health care providers and patients to appropriately access and securely share a patient's vital medical information electronically—improving the speed, quality, safety and cost of patient care.Jul 24, 2020

When did PHMG start patient portal?

PHMG launched the patient portal in early 2010. As a first step, the physician champion piloted the portal for about 6 months before it was implemented in one clinic at a time. According to the physician champion, implementation was “easier than expected because everyone was already comfortable with eClinicalWorks, ...

What are the challenges of the portal?

One major challenge with the portal is the multiple step registration process . Patients provide their e‐mail address at the front desk and are given a password to register from home. Some patients fail to complete the registration process after leaving the clinic. Remembering and managing passwords and managing family accounts are also challenging for patients. For example, a parent may log in for one child and then ask questions about a second child. For providers and staff, a challenge is that there is no way to know whether a Web‐enabled patient actually uses the portal and there are no read receipts to confirm that patients have read a message.

What is the PHMG strategy?

PHMG had a strategy of ensuring that patients hear about the portal from multiple sources during each clinical visit. To execute this strategy, PHMG used several methods of communication, including:

When did PHMG implement EHR?

In 2007 PHMG implemented an EHR system, eClinicalWorks, as part of a strategy to improve quality of care and facilitate coordination of care across its multiple clinic locations. In preparing for implementation, PHMG proceeded with:

Is the portal easy to use?

It’s really very easy to use. If you use the Internet, you’ll most likely find the portal helpful and easy to navigate. They found that it is particularly persuasive when providers encourage patients to use the portal because patients trust providers and value their opinions.

Why are patient portals important?

Patient portals can enable hospitals and their clinicians to deliver higher quality of care. An important capability that any well-designed patient portal will include is the ability for patients to upload user-generated data from their wearables, health apps, and mobile medical devices.

What are the benefits of a patient portal?

One of the immediate benefits from implementing a patient portal is that it can assist providers with meeting Meaningful Use requirements.

How many seniors use the internet?

The elderly are also using technology. Over 75% of Medicare patients access the internet at least once a day and of the 83% of U.S. seniors who think they should have full access to their ePHI, only 28% actually do.

Why is patient portal important?

The first and one of the most important benefits of a patient portal is the increase in communication capability. In the past, patients have had to work hard to have their questions answered and their concerns addressed by their physician. Scheduling an in-person appointment or waiting for a phone call used to be the only way that patients could communicate with their healthcare provider. Now, the patient portal has made it possible for patients to quickly access their providers from their computer or mobile device. Patients can message their providers with non-urgent questions, concerns, and symptoms. Providers can then determine whether or not a patient should set an in-office visit, an e-visit, or suggest any next steps the patient should take. This open communication between patients and their providers helps to increase patient engagement and the number of better outcomes.

What is the patient portal?

Entering the digital age of healthcare the patient portal is one of the top tools that patients and providers utilize on a daily basis. This is the online starting point for providers looking to increase patient engagement and for patients eager to stay informed on their personal health.

What is a patient portal?

Patient portals meet some Meaningful Use requirements. Providing patient-specific educational resources, clinical summaries, and access to personal health information are all components of Meaningful Use that can be achieved through use of the portal. Increase patients' engagement in and ownership of their own health.

Who is Courtney Edelson?

For several years, Courtney Edelson was the Marketing Content Manager at PCC. She wrote for the PCC Blog, and created additional content to keep pediatricians up to date on important healthcare industry news and trends. In addition to being a lifelong writer, Courtney brought nearly a decade of healthcare practice management experience to her work.

Why are patient portals important?

Research shows that when patients are able to see their own health data, they gain ownership of their own wellness and are better prepared to interact with their providers about their care.

Why do providers use patient portals?

This is mainly because providers are trying to build a relationship with their patients, not just bolster patient loyalty. For many providers, patient portal use is about building trust and enhancing care.