village health patient portal login

How to register for new patient portal?

Nov 27, 2018 · In an effort to provide the best patient experience possible, sign up or log into The Villages Health patient health portal.

What is a patient portal?

Check and book appointments, update insurance information, pay bills and more through the patient portal.

What is village medical?

McKinney Medical Village (469) 382-3717 Frisco Medical Village (469) 382 - 3415 You can also gain easy access your patient portal account by using the "Mobile Phone" sign-in option. Simply enter your name and date of birth, then we'll text you a verification code to log in and get instant access to your portal!

How do I activate the VillageHealth program and get started?

Call the VillageHealth enrollment team at 1-800-767-0063 (TTY users: 711) to talk with one of our knowledgeable enrollment specialists to get your...

How do I become eligible to participate in the VillageHealth program?

If you have kidney disease and participate in a health plan or accountable care organization (ACO), you might be eligible for VillageHealth. To fin...

How can I verify that my health insurer endorses the VillageHealth program?

Using the phone number provided on the back of your insurance card, contact your health insurance company to ask them about VillageHealth.

Why didn’t my health insurance company inform me about this program?

Oftentimes there are numerous benefits offered by health plans. If you look at your plan documents, you will most likely find information on Villag...

Do I have to pay anything to participate in the VillageHealth program?

No. The VillageHealth program is provided by participating health plans and accountable care organizations (ACOs) at no cost to members who meet th...

Will I still be able to see the same doctors and/or go to the same dialysis clinic?

Participation in the program does not require you to change doctors or dialysis clinics, provided they are participating providers under your healt...

Will my doctors know that I'm participating in VillageHealth?

Yes. Your integrated care nurse, in partnership with your health plan or ACO, will contact your doctors to tell them you are participating in the p...

When should I call my VillageHealth nurse?

Your integrated care nurse is here to support you. If you have questions about your medical care (such as medications and diet) or need help to bet...

What do I do in an emergency?

In an emergency, call 911 and get help at the nearest hospital. After you get treatment, you can reach an integrated care nurse seven days a week,...

Will my eligibility to receive a transplant be affected if I participate in the program?

No. We encourage you to complete evaluation and testing to remain active on the transplant list.

How do I access the patient portal?

You can access the patient portal in two ways. You may go to health.healow.com/villagehealth to use the browser version. Alternatively, you may download the Healow app on your smart device and use the following practice code to get started: GJIIAD

What if I have not received my username or password?

Please allow up to 24 hours to receive your email. If you have still not received an email after 24 hours, please call our office at (972) 599-9600.

How do I obtain a username and password?

If you are an existing patient and have an email address on file, you should have received an email with a link to the portal, a username (email address on file) and a password. Check your spam folder. If you did not receive an email, call our office at (972) 599-9600.

How do I change my username?

The username is your current email address. Confirm the correct email address is on file and confirm your identity. If you have questions, call our office at (972) 599-9600.

How do I change my password?

Sign onto the Portal with your existing password, then click the Reset Password option under My Account.

How can I update my address or phone number?

Sign onto the Portal, then click the Personal Information option under My Account.

How can I update my emergency contacts or pharmacy?

Sign onto the Portal, then click the Additional Information option under My Account.

Patient Portal

Get answers to your questions in real-time, explore an extensive kidney resource library, see your latest lab results, set your health goals and learn more about treatment options available —all in one place. When choosing a treatment option be sure to work with your physician to find the right one for you.

Education Videos

From diet and nutrition basics to an overview of treatment options, watch videos on topics that are important to you.