nextgen patient portal technical support contact

by Rossie Herman III 7 min read

Contact Us | NextGen Healthcare

20 hours ago Looking for support? Have questions? Contact NextGen Enterprise at 855-510-6398, NextGen Office at 877-523-2120, or contact us using our form online today! >> Go To The Portal


1-215-657-4373

How do I access my Patient Portal?

You Choose the When and the Where

  • Use the Portal from anywhere using a browser
  • Access from your smartphone or tablet
  • Manage information 24X7, without waiting

How do you sign up for patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

How do you set up a patient portal?

With My Seton Health, you have access to:

  • A Summary of treatment during your hospital stay
  • A list of active medications
  • Your hospital discharge instructions
  • Lab and vital sign results

How to use NextGen software?

  • Interoperability
  • Reporting and analytics to help you meet your Meaningful Use and regulatory goals
  • Practice Management
  • Population Health
  • NextGen Financial Suite is a revenue cycle management platform designed to improve your practice’s revenue
  • Specialty templates for 25+ clinical specialties

See more

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Is NextGen patient portal legit?

NextGen is a robust EHR that seems to offers solutions for all aspects of medical documentation including Practice Management for patient scheduling and billing. They are excellent with keeping up to date with the Regulatory, Prescribing, and Meaningful Use aspects that are required.

Who owns NextGen EMR?

NextGen Healthcare founder Razin looks to shake up board to improve company's performance. NextGen Healthcare founder Sheldon Razin has nominated four new directors to the board in an effort to shake up the leadership, citing the company's poor financial performance under the direction of Chairman Jeffrey Margolis.

Where is NextGen Healthcare headquarters?

Atlanta, GANextGen Healthcare / Headquarters

Is NextGen and NextMD the same?

Yes, NextGen has rebranded their patient portal from their old name of NextMD to NextGen Patient Portal.

Is NextGen a good company?

Is Nextgen Technologies a good company to work for? Nextgen Technologies has an overall rating of 4.1 out of 5, based on over 77 reviews left anonymously by employees. 79% of employees would recommend working at Nextgen Technologies to a friend and 84% have a positive outlook for the business.

How much does NextGen cost?

NextGen's cloud-based EMR makes implementation fast and easy, from start to go live in two months or less. The software isn't the most intuitive, but it is cost-effective, ranging from $299 to $549 per provider, per month.

How many employees does NextGen Healthcare have?

2,600 employeesWe are NextGen Healthcare Our 2,600 employees across the globe work together to empower the transformation of ambulatory care.

What is the current version of NextGen?

With version 5.9/8.4, NextGen® Healthcare has issued its first combined release of its Application & Knowledge Base Module (KBM), bringing welcome upgrades in the areas of interoperability, facilitating data access, patient engagement and patient safety, along with better supporting features for MIPS.

What is NextGen Healthcare EHR?

NextGen EHR and EPM is a user-friendly system designed for ASCs & ambulatory care practices. This means that NextGen does not focus on hospital functions that are not relevant to your practice. Instead, NextGen fits into the office visit workflows of primary care practices, clinics, and specialty practices.

What is CDER NextGen portal?

FDA CDER NextGen Portal is a website for users to report information to the FDA.

How do I add a provider to NextGen?

1) Open the EMR that you need to change the provider on. Click on the provider's name displayed next to the encounter name. 2) Select the provider from the drop down that you want to change to and click on save.

Better Healthcare Outcomes for All

More time with patients. Improved quality of care. Streamlined operations and better financial outcomes.

Your path to better starts here

Informed by healthcare providers like you and built by some of the brightest minds in the business, our solutions are tailored to practices of any size.

Dig into our content from industry experts

Discover the insights, trends, and policies affecting ambulatory practices in today’s complex healthcare environment.

Recognition of industry-leading innovation

For more than 48 years, NextGen Healthcare has designed and deployed solutions that empower our clients to transform healthcare. To date, our solutions have garnered many industry accolades, but we’re most proud that our work has helped improve the lives of patients and providers.

Who to Call

If you have a Direct Series account, contact Merrill Edge at 1-877-463-9843 with any additional questions.

Access Your Account Online

You can request distributions, make investment changes and contribute online. Visit the My Account page to get started.

How to log into NextGen Enterprise Patient Portal?

If your practice has provided you a temporary username and password, you can log on to NextGen Enterprise Patient Portal and activate your account. 1. On the logon page, click Create Account. The Terms and Conditions page opens. 2. Read the terms and conditions and click I Accept. The New to Patient Portal page opens. 3. Click I have a temporary username and password. The Temporary username and password page opens. 4. On the Temporary username and password page, under Enter temporary username and password, do the following: a. Type the temporary username provided by the practice. b. Type the temporary password provided by the practice.

How to enroll in NextGen?

If your practice has sent an email and invited you to enroll in NextGen Enterprise Patient Portal, use the enrollment link in the email. You must have a phone number and date of birth registered with the practice or have a person number. 1. Click Enroll Now or the enrollment link you received from your practice in your email address. The Terms and Conditions page opens. 2. Read the terms and conditions and click I Accept. The Personal information page opens. 3. On the Personal information page, do one of the following: • If you have registered with a phone number and your date of birth, type your phone number and type your date of birth in mm/dd/yyyy format. • If you have only person number available, select I have my Person Number, and type your person number. 4. Click Next.

What are the username and password policies for NextGen?

In NextGen Enterprise Patient Portal, the username and password policy has been updated for the following pages: • Enrollment • Logon • Account Settings The username and password policies are as following: • Your username must be unique. You must provide a username in between 6 to 50 characters and it can be a combination of alpha-numeric and special characters (except any whitespace as character). The user name is not case sensitive. • You must choose a password that is easy to remember but difficult for others to guess. The password must be in between 8 to 200 characters. The password must be a combination of upper or lower case letters, numbers, and special characters. You should not use commonly used passwords such as password or password1. To get the mostly used password details, visit the list of most common passwords page. If the password meets the password policy, then the corresponding marks for each criterion will change to mark.

How many digits are required for NextGen?

Note:Whenever you log on to NextGen Enterprise Patient Portal account you have connected with Google Authenticator mobile application, you must type a six-digit verification code. If you open the Google Authenticator mobile application, it will generate a new random code each time for you to use.

When do you receive an email notification from a medical practice?

You can receive an email notification: • When you receive any correspondence from the practice, such as appointments, documents, statements, medications, messages, templates, interactive medical forms, and personal health record. • When your practice locks or unlocks your accounts. • When you change your username, password, security questions and answers, or an account email address.

Is NextGen a trademark?

NextGen is a registered trademark of NXGN Management, LLC. Mozilla and Firefox are trademarks of the Mozilla Foundation in the U.S. and other countries. Adobe, and Acrobat, and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.

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