upstate community general patient portal

What is upstate Family Health Center patient portal?

February 17, 2022. Upstate recognized by Excellus’s Quality Improvement Program. February 16, 2022. Discoveries by Upstate researchers could impact breast cancer treatments. February 15, 2022. Dr. Lawrence Chin named to key board of AAMC's Council of Deans. More News.

How do I sign up for the patient portal?

Give our Patient Portal Support a call at 315-624-9470 or email us at admin@ufhcinc.org. . Our Patient Portal is designed to help you monitor your personal medical records. It does not provide any emergency medical service. If you have a medical emergency, call 911.

Where is Upstate Medical Associates located?

All individuals who need a COVID test can be tested at Suite 1K in the Physicians Office Building South at Upstate Community Hospital (4900 Broad Road, Syracuse, NY.). No appointment is necessary. Walk-Ins are welcome Monday-Friday, 8:00 A.M. - 4:00 P.M. Suite 1K is closed 1:00-1:30pm for lunch.

What is the patient portal and how does it work?

Accepting New Patients Accepting New Infectious Disease Consults Only. Internal Medicine | Infectious Disease. View Bio

How do I sign up for the Patient Portal?

If you are a new patient, you automatically get a Portal account with a temporary password. Temporary passwords are only available for 48 hours. If this password expires you will need to get a new password from your Upstate Family Health Center office or call Portal Support at 315-624-9470

What if I forgot my username or password?

You will need to reset your username or password. There are two ways to update these Portal credentials:

Can I schedule an appointment on the Portal?

Yes. You are encouraged to use the Portal for appointment scheduling. Once you log into your Portal account, navigate to the "Appointments" section of the dropdown menu and submit your "New Appointment Request."

Can I request a prescription refill on the Portal?

Yes. You can request refills on the Patient Portal by clicking "Refill Requests" in the "Messages" section of the dropdown menu on the Portal homepage.

Can I ask my provider a question through the Portal?

Yes. The Patient Portal is a fast, simple and secure way to contact your Care Team with non-urgent medical questions. Click "Ask the Practice Team" to get routine matters addressed qucikly whether you're at home or on the go.

Can I get my lab results on the Portal?

Yes. You can view your lab results after your clinician publishes them. If your lab results are not posted on the Portal, they may not be final. You will receive an email when your results are ready for you to view.