union patient portal

Full Answer

Who can access the Patient Portal?

Only you and/or a person you have legally authorized to can access your Patient Portal. A Patient Portal proxy form is available to allow parents or legal guardians access to a patient's online medical record.

How to enroll in Patient Portal?

Go to the Medical Records department in person and ask to enroll in Patient Portal.

How to access minor patient records?

Minor: Parents may have access to minor patient records (0-17) by contacting the Medical Records department for Patient Portal Proxy form and present a copy of ID.

What is the phone number for Health Information Management?

Call Health Information Management at 330.343.3311, ext. 2427. Please call during regular business hours. You will be asked for your email address and other identifying information. Once your ID is confirmed, you will receive an email message with instructions to set up your Portal account.

Where does the patient portal come from?

All of the information in the Patient Portal comes from your Union Hospital Electronic Health Record. This ensures that you have access to the most accurate, up-to-date information possible.

What is a chart in Cleveland Clinic?

My Chart is a secure, online health management tool that connects Cleveland Clinic patients to portions of their electronic medical record, allowing you to see test results, message your physician, schedule appointments and more.

Where is the Contact Us section on the Patient Portal?

There is a Contact Us section on the home page of the Patient Portal that allows you to ask questions about the operation of the Patient Portal.

Portal FAQs

Review our Frequently Asked Questions for quick answers to using the portal.

How To

View and download our How To tip sheets for common portal action steps.

Proxy Access

Learn how you can set up proxy patient portal access for a parent or support person.

Third Party Application Access

Learn how to access your patient portal information through a third-party application.

Virtual Care FAQs

Review our Frequently Asked Questions for how to get care from your provider by video or voice.

Terms of Use

Review the Patient Portal Terms of Use to know the terms and conditions related to patient portal use.