define patient web portal

by Dr. Letitia Gutkowski 7 min read

What is a patient portal? | HealthIT.gov

32 hours ago  · Some patient portals also allow you to: Securely message your doctor. Request prescription refills. Schedule non-urgent appointments. Check benefits and coverage. Update contact information. Make payments. Download and complete forms. View educational materials. >> Go To The Portal


A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits

Full Answer

How do I access my Patient Portal?

You Choose the When and the Where

  • Use the Portal from anywhere using a browser
  • Access from your smartphone or tablet
  • Manage information 24X7, without waiting

How do you set up a patient portal?

With My Seton Health, you have access to:

  • A Summary of treatment during your hospital stay
  • A list of active medications
  • Your hospital discharge instructions
  • Lab and vital sign results

How to get your patients to use your patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

How to log into online patient portal?

  • Online Patient Portal: NextMD/NextGEN
  • Access the Online Patient Portal: https://nextmd.com
  • Need to enroll for the first time? Download enrollment instructions

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What is a patient Web portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries. Medications.

What is a patient portal called?

A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal. Many providers now offer patient portals.

What are the different types of patient portals?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

What is a patient portal EHR?

Electronic health record (EHR) patient portals provide a means by which patients can access their health information, including diagnostic test results. Little is known about portal usage by emergency department (ED) patients.

What should be included in a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What is the most popular patient portal?

Top 10 Patient Portal Software By EMRSystemsEpic EHR Software's MyChart.athenahealth EMR Software's athenaCommunicator.PrognoCIS EMR Software.Cerner Specialty Practice Management Software.eClinicalWorks EMR Software's Patient Portal and Healow App.Greenway PrimeSUITE EHR Software.NextGen Healthcare EHR Software.More items...•

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.

How common are patient portals?

Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014. The proportion of individuals who were offered and accessed a patient portal did not increase between 2019 and 2020.

Why do patients not use patient portals?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.

How is a patient portal different from a personal health record?

Patient portals are distinct from PHRs because they are tethered to the clinician-facing EHR. Most EHR vendors sell patient portals as a part of the overall software suite, and patient portals came to prominence as a part of meaningful use requirements.

Is patient portal part of EMR?

Patient Portals are populated by EMR data, and not updatable by the patient directly.

Are patient portals effective?

Patient portal interventions were overall effective in improving a few psychological outcomes, medication adherence, and preventive service use. There was insufficient evidence to support the use of patient portals to improve clinical outcomes.

How to access a patient portal?

With a patient portal: 1 You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved. 2 You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. 3 E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

How much does an e-visit cost?

For minor issues, such as a small wound or rash, you can get diagnosis and treatment options online. This saves you a trip to the provider's office. E-visits cost around $30.

What is portal in EHR?

In the EHR model, the portal is an extension of a vendor’s core electronic health record system. A Healthcare organization will usually launch the portal at the same time or shortly after the activation of the core EHR. Most of the data that patients see when they log into the portal is only from that organization’s system.

What are the disadvantages of patient portals?

As with any written communication, portal messages can be misinterpreted. When patients have more access to the same lab results as providers, they can worry over ranges that may be label as ‘high’ but are not really a problem. Security risks.

How long does it take for EHR to provide timely access to patient information?

Measure 1: More than 50 percent of all unique patients seen by eligible providers during the EHR reporting period are provided timely (available to the patient within 4 business days after the information is available to the provider) online access to their health information.

What are the advantages of a vendor-dependent portal?

1) Clinics who can’t afford or don’t want to pay for a vendor-dependent portal can still get the functionality they need, 2) Patients who seek care from multiple providers can aggregate their health data into one portal.

What is interoperability in healthcare?

Vendors are well aware of this limitation and are working towards providing the ability to bring in data from other Healthcare organizations. This is referred to as interoperability. It is however a work in progress, and various vendors and Healthcare organizations are at different stages.

What is a progress note in a medical chart?

The progress note is written in medical terminology, and is not directed toward the patient.

Overview

Patient portals improve the way in which patients and health care providers interact. A product of meaningful use requirements, they were mandated as a way to provide patients with timely access to their health care. Specifically, patient portals give patients access to their health information to take a more active role.

Primary Benefits

No matter the type of platform you choose, your patient portal can provide your patients with secure online access to their medical details and increase their engagement with your practice. And not to mention that it does so while providing several benefits for health care providers as well. Some of these benefits include:

Notable Challenges

While many people have used a patient portal by now, they have mixed reviews at best. As you can see in the section above, there are plenty of benefits that patient portals provide. But unfortunately, their potential has yet to be fully harnessed.

Emerging Trends

If patient portals are a mixed bag, why should the patient portal receive greater consideration in the EHR, EMR and practice management selection processes? Because when you look at current industry trends, patient portals are well on their way to improving. Some of these trends include:

How to Use a Patient Portal

With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience.

Solution Evaluation

Now that you know what a patient portal is and given the potential and growing importance, how should you evaluate the best portal for your practice or facility? You can select a standalone patient portal that a third-party vendor commonly hosts through the cloud as a health care provider.

Final Thoughts

It’s clear that using a patient portal software can provide several benefits for your medical practice. After accounting for these nine considerations, you should be ready to start using a patient portal. The only decision left to make is which platform you’ll use.

Patient Portals

More and more doctors, clinics, hospitals, and patients are using something known as patient portals. A patient portal is a secure website that allows patients to access their health information and, in many cases, connect with their physician.

Welcome Screen

Susan has been going to a doctor whose clinic uses MyChart for about a year now. When she logs into her MyChart account the first thing she sees is a welcome screen. The welcome screen contains numerous things. There is a notification section. She sees that she got a notification about a new test result.

Quick Links

The welcome page also contains numerous quick links on the right hand side of her screen. She sees her entire health care team listed on the side here, including all the doctors and specialists that look after her. Other quick links Susan can use include:

Top Navigation Bar

The Top Navigation Bar in MyChart has numerous menus. As of this writing they include the following:

What is a patient portal?

Patient portals are healthcare -related online applications that allow patients to interact and communicate with their healthcare providers, such as physicians and hospitals . Typically, portal services are available on the Internet at all hours of the day and night. Some patient portal applications exist as stand-alone web sites ...

What is HIPAA regulation?

Health care providers in the US are bound to comply with HIPAA regulations. These regulations specify what patient information must be held in confidence. Something as seemingly trivial as a name is viewed by HIPAA as protected health information.

How do patient portals benefit patients?

Patient portals benefit both patients and providers by increasing efficiency and productivity. Patient portals are also regarded as a key tool to help physicians meet "meaningful use" requirements in order to receive federal incentive checks, especially for providing health information to patients.

What are the shortcomings of a patient portal?

The major shortcoming of most patient portals is their linkage to a single health organization. If a patient uses more than one organization for healthcare, the patient normally needs to log on to each organization's portal to access information. This results in a fragmented view of individual patient data.

What is e-visit?

E-visits (remote use of medical services) may soon become one of the most commonly used options of patient portals. The most likely demographic for uptake of e-visits are patients who live in remote rural areas, far from clinical services.

How much money is the HITECH Act?

The American Recovery and Reinvestment Act of 2009 (ARRA), in particular the HITECH Act within ARRA, sets aside approximately $19 billion for health information technology. This funding will potentially offset the costs of electronic medical record systems for practicing physicians.

Do patient portals have to have a patient management system?

Most patient portals require the practice to have some type of electronic medical record or patient management system , as the patient data needs to be stored in a data repository then retrieved by the patient portal.

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Overview

  • Patient portals improve the way in which patients and health care providers interact. A product of meaningful userequirements, they were mandated as a way to provide patients with timely access to their health care. Specifically, patient portals give patients access to their health information to take a more active role. There are two main types of...
See more on selecthub.com

Primary Benefits

  • No matter the type of platform you choose, your patient portal can provide your patients with secure online access to their medical details and increase their engagement with your practice. And not to mention that it does so while providing several benefits for health care providers as well. Some of these benefits include:
See more on selecthub.com

Notable Challenges

We can't find any more info about this page right now

Emerging Trends

  • If patient portals are a mixed bag, why should the patient portal receive greater consideration in the EHR, EMR and practice management selection processes? Because when you look at current health care technology trends, patient portals are well on their way to improving. Some of these trends include:
See more on selecthub.com

How to Use A Patient Portal

  • With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience. Set up the portal according to your needs and receive messages, …
See more on selecthub.com

Solution Evaluation

  • Now that you know what a patient portal is and given the potential and growing importance, how should you evaluate the best portal for your practice or facility? You can select a standalone patient portal that a third-party vendor commonly hosts through the cloud as a health care provider. This approach can result in incompatibility issues with your EMR and/or EHR system, r…
See more on selecthub.com

Final Thoughts

  • It’s clear that using patient portal software can provide several benefits for your medical practice. After accounting for these considerations, you should be ready to start using a patient portal. The only decision left to make is which platform you’ll use. Consider taking a look at our Top Medical Software Comparison or build your own requirements checklistto give yourself an idea of what t…
See more on selecthub.com