st elizabeth hospital patient login

How do I contact St Elizabeth Healthcare for billing questions?

At St. Elizabeth Healthcare, we strive to make the billing process convenient and easy for you to understand. Any information about general billing can be found here or if you have specific questions about your account, click below to contact a customer service representative. Call (859) 655-4100 (800) 913-5520

Why choose St Elizabeth Healthcare?

At St. Elizabeth Healthcare we’re working every day to deliver the most appropriate standard of healthcare to our entire community. In fact, our pursuit of excellence is never-ending.

What is the patient’s responsibility at St Elizabeth?

Here at St. Elizabeth, we believe that your care should come first. As a result, all patients are charged the same amount, regardless of their ability to pay. A patient’s responsibility may vary depending on the co-pays, coinsurance, deductible, and non-covered service of each insurance policy.

Who is St Elizabeth Physicians?

St. Elizabeth Physicians is the multi-specialty physician organization of St. Elizabeth Healthcare, one of the oldest, largest, and most respected medical providers in the Greater Cincinnati region.

What is the patient portal?

The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your portal, you will be able to do the following:

Who do I contact for help?

At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some facilities are providing onsite account creation during your stay. Ask your caregivers if it is available at the facility you visit.

Who has access to my account?

At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some facilities are providing onsite account creation during your stay. Ask your caregivers if it is available at the facility you visit.

How does a medical list help?

A: The Med List helps reduce medicine errors by promoting communication between patients and their caregivers. Patients keep the list up-to-date by presenting it to their doctors and hospital caregivers at each visit. The healthcare staff will add the new information to your medical record to make sure your medicine list is up to date.

Why is it important to share your medications?

By listing and sharing your medications, you play a more active role in your health care and, not only do you help reduce medical errors, you also prevent harmful drug interactions. Remember to bring your list to each visit with your healthcare provider.

Why do we keep a list of all the medications we take?

To reduce medicine errors and keep patients safe, you are encouraged to keep a list of all the medications you take (including prescription, herbals, over-the-counter and vitamins) and bring that list to all doctor visits, hospital visits, and also when you go in for tests or visit other healthcare providers.

Is Ascension Medical Group a provider of AthenaHealth?

Ascension Medical Group is partnering with athenahealth, a best-in-class provider of cloud-based physician practice management and patient communications software. This will improve the way we manage our physician practices in everything from appointment scheduling to billing and payment processing. While we're rolling this upgrade out across our clinics, please select your portal based on where you received services.