solutionreach patient portal

How can I use solutionreach to offer digital services?

Huge boost for patient satisfaction and loyalty. Office efficiency - Scheduling appointments can take up to 8 minutes on average when done over the phone. Let’s get staff off the phone and …

What can solutionreach do for your practice?

Online Patient Scheduling Platform - The Control you Need, The Options Patients Want. Solutionreach integrates with your practice’s PM system! We give you the control to decide if …

How many messages does solutionreach send each year?

Collecting patient payments is rarely a simple task, but Solutionreach offers a variety of convenient tools to streamline payment collections and improve overall cash flow. In addition …

Optimal Cadence

Established over 20+ years and millions of data points achieves no-show rates >5%.

Embed

Even include: Videos, welcome message, CareCredit options, or a Telehealth link.

Make your virtual waiting room a reality with SR Intake

Multiple customizable templates available per situation. i.e. New Patient Paperwork, Covid questionnaires, Consents, Updated health history forms etc.

Free Guide: Completing Your Practice Comeback

It’s been a year since businesses and healthcare practices shut down and the world changed forever. During that time, 8000 healthcare professionals deployed Solutionreach’s Practice Comeback Plan to guide them as they battled to keep their practices running.

What our customers are saying

"I really like the ability to text patients if we can't reach them by phone or don't have a valid address for them. I also like the fact that automatic reminders of appointments for patients! Our patients have been asking us for a while if we could send them reminders of their appointments, but we didn't have an easy way to do it.

What is patient loyalty?

Patient loyalty – Give patients the convenience they want, and they will return to your practice.

What is a patient reach tablet?

The PatientReach Tablet makes it easy for patients to review paperwork and make any changes needed to their records. Since it's all done electronically, the process takes less time and their personal health information stays private. They don’t have to say it out loud for everyone in the waiting room to overhear. The PatientReach Tablet is also a great way to provide your patients with point-of-care education and give them a great experience before they even reach the exam room.

What to do when you cancel an appointment?

When a cancellation occurs, you can automatically send an email or text message to those patients with the date and time for the now-available appointment. The message encourages patients to call ASAP and claim the open slot in your schedule.

Can you schedule appointments on a tablet?

Patients want more access and more convenience when it comes to scheduling appointments. Digital self-scheduling gives them both of those things. Patients can schedule appointments directly from their phone, tablet, or desktop, or through a patient app.

Can patients use a mobile device for healthcare?

Patients are able to address a variety of healthcare-related responsibilities conveniently from any mobile or electronic device—online scheduling, patient payments, or even communicating with their provider.

SR Schedule

Primary care patients overwhelmingly say that they would like to schedule their own appointments online. Crazy, right? Think how much time that could save you. Now they can do just that from their phone, tablet, desktop, or an app in your office.

Primary Care Wait List Messaging

Healthcare patients hate waiting. Especially to be seen by their family physician. But did you know that 91 percent of patients say they would accept a last-minute appointment opening?

Primary Care Patient App

Solutionreach’s free mobile patient app PatientReach Mobile is another way make life easier for your patients. Now they have access to their primary care information from anywhere, at anytime.

Check-In Tablet

Got a long line waiting to be checked in? Not anymore. With the Solutionreach tablet, patients can check themselves in.

Patient Portal

Solutionreach provides practices with the best tools to help them encourage patients to be active participants in their healthcare. Keeping patients engaged has never been easier than with Solutionreach’s patient portal functionality.

Patient Pay

Collecting payments is not usually anyone's favorite job. Fortunately, Solutionreach offers a variety of convenient tools to make the job just a little easier.

Cosmetic SR Schedule Patient Self-Scheduling

Patients want more convenience when scheduling their cosmetic appointments, and digital self-scheduling gives them exactly what they want. You automate the forms the patients fill out and they schedule an appointment right from their device (phone, tablet, or old–school desktop) through a patient app.

ASAP Wait List Messaging

Sometimes the hardest part of getting cosmetic work done is the wait! Patients who want to get in quickly will love any opportunity to conveniently grab a last-minute opening in the schedule.

Cosmetics Patient App

Your patients have a lot to manage, from scheduling appointments, to making payments, to following your prescribed care plan. You can make it easy for them with Solutionreach’s free mobile patient app PatientReach Mobile.

Check-In Tablet

During the check-in process it can be difficult to ensure each patient’s health information remains confidential.

Patient Portal

Keeping patients engaged in their healthcare has never been easier. Solutionreach’s patient portal provides the best tools to help encourage patients to be involved in their care.

Cosmetic Patient Pay

Collecting payments after appointments can be a time-consuming task, but it is one of the most necessary. Solutionreach offers tools to streamline the payment process and increase the amount of revenue collected.

Why is it important to keep patient records confidential?

Maintaining the privacy of patient data is important. By letting your patients make changes to their records or list their eye care concerns on a tablet (instead of speaking them out loud) you keep the data confidential and improve the patient’s level of confidence in your practice.

What can you do with a patient portal?

Through the patient portal, they can pay any outstanding balances, schedule appointments, and message your practice. It's one of the many ways we help your patients be active participants in their eye care.

What does self scheduling mean in an office?

Office efficiency – Self-scheduling means fewer phone calls for you, which means more time to spend on other tasks.

Can ophthalmologists schedule appointments?

Seems reasonable. With self-scheduling, they can book appointments directly from their phone, tablet, or desktop computer through the patient portal app.

Can you view outstanding balances on a patient's phone?

Submit payments – Patients can easily view statements and pay outstanding balances from their phone or other mobile device.

Can payment reminders be scheduled?

Payment reminders can be scheduled to be delivered to patients based on criteria you set. Your staff will no longer need to spend hours sending individual messages to patients with outstanding balances. It's all automated. And with automation, nobody will slip through the cracks, which means your cash flow will increase.

ASAP Wait List Messaging

91% of patients say they would accept a last-minute appointment opening. Give them the chance!

Patient Check-In Tablet

Did you know that you can stop using all those old-school physical copies of paperwork during check-in?

What is a HIPAA consent tool?

HIPAA consent tool - With the HIPAA consent tool, you can text a patient asking them to reply “consent” to receive personal health information (PHI). Their account is then labeled as HIPAA consented, so you can exchange PHI in the future without worry.

What is SR conversation?

SR Conversations allows you to focus attention on each and every patient. SR Conversations is more than two-way text messaging. So much more. Finally, you can categorize incoming texts and know which ones need your immediate attention - whether you're at the office or the beach.

Can you text SR conversations?

Two-way texting using your existing number - Patients can text the practice anytime, reducing the number of calls you receive. Even better, SR Conversations works with your existing phone number. No more using that 5-digit number that looks like spam to patients.

Can you text patients using their existing number?

Two-way texting using your existing number - Patients only need to save a single number on their phone for your practice. They also don't have to wait for you to text them. They can start the conversation themselves.