patient safety and bedside nursing report

by Ms. Marcelina Abbott MD 3 min read

Bedside shift report: Implications for patient safety and …

3 hours ago This form of shift report improves staff communication while ensuring nurse accountability. 3. In its guide to patient safety, the AHRQ cites institutions that noticed improvements in their HCAHPS scores after implementing BSR. For example, Emory Healthcare System, which includes three hospitals, received 98% on patient satisfaction. >> Go To The Portal


Furthermore, bedside report enhances patient safety by improving report accuracy, minimizing communication errors and allowing patients to express concerns, or ask questions during report [2,4]. When patients and their families are actively involved in discharge planning, they are more likely to understand and comply with the plan of care, improving patient safety. Also, safety is enhanced when the nurses review medications, equipment settings, and patient care environment during bedside report [6,7]. Moreover, several studies demonstrated a decrease in patient falls and medication errors [6-8].

This is designed to improve safety and give patients a better understanding of their condition and treatment plan. By definition, a BSR is the change-of-shift report between the offgoing nurse and the oncoming nurse that takes place at the bedside. This makes patients a part of the process in the delivery of care.

Full Answer

Does bedside shift report improve patient safety and nurse accountability?

Bedside shift report improves patient safety and nurse accountability J Emerg Nurs. 2010 Jul;36(4):355-8.doi: 10.1016/j.jen.2010.03.009.

How do you write a bedside report on a patient?

It should start outside of the patient's room covering the general information history what's occurred, then kind of go through a head‐to‐toe assessment of what's going on. Then you go into the room and you can finish the bedside report at the bed, looking at all of the things that you might have noted.

Where can I find nurse-to-nurse bedside shift report implementation handbook?

Nurse bedside shift report implementation handbook. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Implement_Hndbook_508.pdf. 26. Caruso EM. The evolution of nurse-to-nurse bedside report on a medical-surgical cardiology unit. . 2007;16(1):17–22.

What is the relationship between nursing workload and patient safety?

The nurse-to-patient ratio is only one aspect of the relationship between the nursing workload and patient safety. Overall nursing workload is likely linked to patient outcomes as well.

image

What should be included in a bedside report?

Now, during a bedside report, patients may include information not previously shared, ask questions, and thank the nurses for spending the time to discuss what's going on.

How do I write a good bedside report?

5 Best Practices For an Effective Bedside Shift ReportShift Reports Should be Done at the Bedside. ... A Great Bedside Report Sets the Tone for the Shift. ... Be Mindful of Patient Privacy. ... Benefits of a Great Shift Report. ... Ask The Oncoming Nurse “What Other Information Can I Provide For You?

Does bedside reporting increased patient safety?

Research has shown that the implementation of bedside report has increased patient safety and patient and nurse satisfaction. An evidence-based practice change incorporating bedside report into standard nursing care was implemented and evaluated over a four-month time period on three nursing units.

What is the purpose of bedside report?

Bedside shift reports are viewed as an opportunity to reduce errors and important to ensure communication between nurses and communication. Models of bedside report incorporating the patient into the triad have been shown to increase patient engagement and enhance caregiver support and education.

What is bedside report nursing?

Nurse bedside shift report, or handoff, has been defined in the literature as a process of exchanging vital patient information, responsibility, and accountability between the off-going and oncoming nurses in an effort to ensure safe continuity of care and the delivery of best clinical practices.2-6 There are different ...

How do you write a nursing patient report?

How to write a nursing progress noteGather subjective evidence. After you record the date, time and both you and your patient's name, begin your nursing progress note by requesting information from the patient. ... Record objective information. ... Record your assessment. ... Detail a care plan. ... Include your interventions.

Do patients like bedside report?

The evidence based research reviewed unanimously concludes that conducting bedside reporting leads to increased patient safety, patient satisfaction, and nurse satisfaction.

Is bedside shift report a Hipaa violation?

Bedside report in a roomful of other patients IS a violation of HIPAA guidelines because it gives detailed information about a patient's diagnosis, treatment, and plan of care while it is linked to a specific patient name.

How do I improve my bedside handover?

Yet a simple strategy to improve communication is to bring the report to the patient's bedside. This facilitates earlier connection between the oncoming nurse and the patient and presents an opportunity for the patient to ask questions and clarify information with both nurses.

How long should bedside shift report take?

Several hospitals that have implemented bedside shift report conduct a 10-minute overview or safety briefing on all patients before going to individual rooms and bedside.

What are the benefits of bedside handover?

A real safety benefit of bedside handover is the fact that visualising the patient may prompt nurses to recall important information that should be handed over and it may also trigger oncoming staff to ask additional questions. Further, patients have the opportunity to clarify content.

What are nursing sensitive measures?

These included patient-centered outcomes considered to be markers of nursing care quality (such as falls and pressure ulcers) and system-related measures including nursing skill mix, nursing care hours, measures of the quality of the nursing practice environment (which includes staffing ratios), and nursing turnover . These measures are intended to illustrate both the quality of nursing care and the degree to which an institution’s working environment supports nurses in their patient safety efforts. Nurse-sensitive indicators are a metric for the degree to which acute care hospitals provide quality, patient safety, and promote a safe and professional work environment. Nurse-sensitive measures continue to set the standard for quality and safety in care in the acute scare setting. As of 2021, there are 39-nurse sensitive measures.

What is nurse sensitive indicator?

Nurse-sensitive indicators are a metric for the degree to which acute care hospitals provide quality, patient safety, and promote a safe and professional work environment. Nurse-sensitive measures continue to set the standard for quality and safety in care in the acute scare setting. As of 2021, there are 39-nurse sensitive measures.

How many states have nurse staffing laws?

According to the American Nurses Association, only 14 states have passed nurse staffing legislation as of March 2021 and most states do not specify registered-nurse (RN)-to-patient ratios, which vary by state and are also setting-dependent.

What is missed nursing care?

Missed nursing care is a phenomenon of omission that occurs when the right action is delayed, is partially completed, or cannot be performed at all. In one British study, missed nursing care episodes were strongly associated with a higher number of patients per nurse. Missed nursing care errors have been identified as common and universal and secondary to systemic factors that bring undesirable consequences for both patients and nursing professionals. Omission of care has been linked to both job dissatisfaction and absenteeism for nurses, as well as to medication errors, infections, falls, pressure injuries, readmissions, and failure to rescue.10 In addition, If bullying is present within the workplace, more nurses are likely to self-report missed nursing care.11

Why are nurses important?

Nurses play a critically important role in ensuring patient safety while providing care directly to patients. While physicians make diagnostic and treatment decisions, they may only spend 30 to 45 minutes a day with even a critically ill hospitalized patient, which limits their ability to see changes in a patient’s condition over time. Nurses are a constant presence at the bedside and regularly interact with physicians, pharmacists, families, and all other members of the health care team and are crucial to timely coordination and communication of the patient’s condition to the team. From a patient safety perspective, a nurse’s role includes monitoring patients for clinical deterioration, detecting errors and near misses, understanding care processes and weaknesses inherent in some systems, identifying and communicating changes in patient condition, and performing countless other tasks to ensure patients receive high-quality care.

Why is vigilance important in nursing?

Nurse staffing and patient safety. Nurse staffing ratios. Nurses' vigilance at the bedside is essential to their ability to ensure patient safety. It is logical, therefore, that assigning increasing numbers of patients eventually compromises a nurse’s ability to provide safe care.

What is the causal relationship between nurse-to-patient ratios and patient outcomes?

The causal relationship between nurse-to-patient ratios and patient outcomes likely is accounted for by both increased workload and stress, and the risk of burnout for nurses. The high-intensity nature of nurses' work means that nurses themselves are at risk of committing errors while providing routine care.

What is bedside reporting?

With the changing healthcare climate, healthcare organizations are increasing their focus on delivering high-quality care and improving patient safety.1 One nursing practice that is getting heightened attention is the practice of bedside reporting (BSR) as the preferred means of end-of-shift handoff communication. Extensive literature supports the practice of bedside reporting as a means of improving quality care, patient satisfaction, and patient–family participation in the plan of care.2 and 3 Additionally, BSR can increase communication and accountability between nurses, improve communication between the nurse and patient, improve coordination of patient care, and increase patient–family adherence with the plan of care.4

What is bedside shift report?

In 2013, a large health system endorsed bedside shift report as a nursing practice to increase patient engagement. While numerous hospitals in the system adopted the practice of bedside shift report, the system did not see anticipated improvements in patient safety or patient satisfaction. Observations across the system revealed tremendous variation in bedside shift report practice norms. The hypothesis was that bedside shift report was either (1) too different from entrenched hand-over processes to be effectively executed, or (2) the desired state of hand-over at the bedside had not been sufficiently articulated. The health system adopted a change management approach to tackle the issue, drawing from organizational development and organizational psychology literature. The result was the creation of a bedside shift report developmental framework which broke down the practice into a series of small, specific component parts, and demonstrated that it was normal to gradually evolve to the ideal, and only after basic behaviors became hardwired. The framework was revised once before arriving at the current iteration in use today. Patient safety and patient satisfaction data will be collected throughout 2017. In the meanwhile, ongoing observations show anecdotal evidence of specific safety catches as well as appreciations from nurses, patients and family members who have greatly benefitted from bedside shift report. The framework has also significantly increased nursing adoption and expertise with bedside shift report. The practice is now in place in 98% of the health system’s hospitals (compared to 52% in 2013), with many units at mastery level.

What is NKE in nursing?

Kaiser Permanente implemented a new model of nursing communication at shift change-in the bedside nursing report known as the Nurse Knowledge Exchange (NKE) in 2004-but noted variations in its spread and sustainability across medical centers five years later. The six core elements of NKEplus were as follows: team rounding in the last hour before shift changes, pre-shift patient assignments that limit the number of departing nurses at shift change, unit support for uninterrupted bedside reporting, standardization for report and safety check formats, and collaboration with patients to update in-room care boards. In January 2011 Kaiser Permanente Southern California (KPSC; Pasadena) began implementing NKEplus in 125 nursing units across 14 hospitals, with the use of human-centered design principles: creating shared understanding of the need for change, minimum specifications, and customization by frontline staff. Champion teams on each nursing unit designed and pilot tested unit-specific versions of NKEplus for four to eight weeks. Implementation occurred in waves and proceeded from medical/surgical units to specialty units. Traditional performance improvement strategies of accountability, measurement, and management were also applied. By the end of 2012, 100% of the 64 medical/surgical units and 47 (77.0%) of the 61 specialty units in KPSC medical centers implemented NKEplus-as had all but 1 of the specialty units by May 2013. The mean KPSC score on the NKEplus nursing behavior bundle improved from 65.9% in 2010 to 71.3% in the first quarter of 2014. The mean KPSC Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) score for nurse communication improved from 73.1% in 2010 to 76.4% in the first quarter of 2014 (p < . 001). Human-centered implementation appeared to help spread a new model of nursing handoffs and change the culture of professional nursing practice related to shift change.

What is a standardized nursing handoff form?

A standardized nursing handoff form was designed and implemented to improve handoff process, and rates of nursing errors were measured to determine the effectiveness of the intervention. This study was a prospective intervention study, using 1-group pretest-posttest quasi-experimental design, conducted on an inpatient medical unit. The rates of nursing errors decreased from 9.2 (95% confidence interval, 8.0-10.3) to 5.7 (95% confidence interval, 5.1-6.9) per 100 admissions (P < .001), comparing the pre- and postintervention periods.

What is bedside handover?

Bedside handover has been proposed as a patient-focused nursing practice model with the potential to reduce adverse events and improve standards of care. This pre-/postintervention study examined changes in completion of nursing care tasks and documentation after the implementation of bedside handover. Analysis of 754 cases revealed significant improvements in several nursing care tasks and documentation, whereas there was no variation in handover duration. Implementing bedside handover may enhance nursing care for hospitalized patients.

What is clinical handover?

Background: Clinical handover involves the transfer of accountability and responsibility of clinical information from one health professional to another. The main role of clinical handover is to transmit accurate, relevant and current details about the patients' care, treatment, health service needs, clinical assessment monitoring and evaluation, and goal planning. [4] Objective: To assess nurses awareness about clinical handover among critical care nurses. Methods: this was descriptive across-sectional study, conducted in Elmek Nimer hospital among nurses work in intensive care unit. The data was collected by close ended questionnaire which composed (18question) and it is analysis by SPSS vision (20). Result and conclusion: Result conducted that all most (90%) of study group had good knowledge about elements of handover also majority (76.7% ) of them had fair knowledge about barriers to effective communication and majority (83.3%) of them had good knowledge about Transfer of patient, patient satisfaction during change of duty and (73.3%) had fair knowledge about type of teaching points. KEY WARDS: clinical – handover – critical – nurse – knowledge.

Why are sentinel events so frequent?

The most frequent cause of sentinel events is poor communication during the nurse-to-nurse handoff process. Standardized methods of handoff do not fit in every patient care setting. The aims of this quality improvement project were to successfully implement a modified bedside handoff model, with some report outside and some inside the patient's room, in a postpartum unit. A structured educational module and champion nurses were used. The new model was evaluated based on the change in compliance, patient satisfaction, and nursing satisfaction. Two months after implementation, there was an increase in nursing compliance in completing all aspects of the model as well as an increase in both patient and staff satisfactions of the process. Replicating this project may help other specialty units adhere to safety recommendations for handoff report.

image