vettersoftware patient portal

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

Will using the portal locator affect my ability to use other URLs?

Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal. How can I reset my password, security question, or access code? Please contact your medical provider’s office for instructions on how to change or reset your patient portal password.

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What is Vetter software?

Hi, we’re Vetter Software (for simplicity, we’ll refer to ourselves as “Vetter,” “we,” “us” or “our”). Our mission is to help coordinate and improve the health of the world’s animals. To help achieve our mission, we make an API and associated documentation (together, the “API”) available to third parties to develop and offer their own applications to our customers (each, an “Application”).

What happens if you terminate your Vetter account?

Upon termination of the Terms, you will immediately stop using our API, cease all use of our Brand, and delete any stored content and any Vetter Property in your possession or control. In addition, all rights and licenses granted to you will terminate immediately. We may independently communicate with any account owner whose account is associated with your Application to provide notice of the termination of your right to use our API.

Can we monitor API?

You agree that we may monitor use of our API to ensure quality, improve our products and services and verify your compliance with these Terms. You will not interfere with this monitoring, and you will provide us with reasonable assistance at no cost, if we ask for it. We may suspend your access to our API without notice, if we reasonably believe that you are in violation of these Terms.

Do we own the Vetter property?

As between you and us, we own all rights, title, and interest, including all intellectual property rights, in and to: (1) our API and documentation; (2) content accessible through our API; (3) our Brand; and (4) our confidential information (together, the “Vetter Property”). Except for the express licenses granted in these Terms, we do not grant you any right, title, or interest in any of the Vetter Property. You agree to take such actions as we may reasonably request to perfect our rights in the Vetter Property.