memorial sloan kettering, patient portal

Does the portal create a patient relationship with MSK?

MyMSK Patient Portal & MyMSK App At Memorial Sloan Kettering Cancer Center, our doctors, nurses, and specialists work as a team to give the best possible care. To support our patients and caregivers during this process, we offer access to a patient portal, MyMSK. An unanticipated problem was encountered, check back soon and try again

How can mymsk patients access health information?

Pediatric Patient Portal: MyMSK At Memorial Sloan Kettering, we understand how important it is for you to have ready access to information about your or your child’s care, anytime you need it. MyMSK is a secure website and app that gives you convenient online access to a broad range of personalized information and services. What You Can Do on MyMSK

How do I log in to MSKCC?

Jun 13, 2020 · Patients may request a complete copy of their medical record by contacting MSK's Health Information Management department at 646-227-2089 or by going to the "Medical Info" section of the Portal, selecting "Ask for Your Medical Records," to complete a request form.

What is the MSK portal?

The Portal provides users with access to information and resources from MSK and allows for communications with healthcare providers and other MSK staff. Your use of the Portal does not create a patient relationship between you and MSK. The Portal is not a substitute for a medical consultation or medical advice, nor is the Portal intended to provide medical care or act as a replacement for visits with a healthcare provider. You should not rely on the Portal for managing your health. If you need medical care, contact your healthcare provider.

How to contact MSK?

You may contact the MyMSK Help Desk from the Message section of MyMSK or by calling 1-800-248-0593 or 1-646-227-2593. 6. User Information.

What is the responsibility of MSK?

To the maximum extent permitted by law, under no circumstances will MSK and the MSK Parties be liable for any consequential, indirect, special, punitive or incidental damages or lost profits, whether foreseeable or unforeseeable, based on claims arising out of or related to the Portal (including, but not limited to, unauthorized access, damage, or theft of your data, claims for loss of goodwill, claims for loss of data, use of or reliance on the service, stoppage of other work or damage caused to equipment or programs from any virus or other harmful application), arising out of breach or failure of express or implied warranty, breach of contract, misrepresentation, negligence, strict liability in tort or otherwise. In the event of any problem with the Portal, you agree that your sole and exclusive remedy is to cease using the Portal.

What is a MSK release?

To the fullest extent permitted by applicable law, you release MSK and our owners, subsidiaries, affiliated companies, employees, shareholders, and directors (collectively, the "MSK Parties") from responsibility, liability, claims, demands, and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users and the acts or omissions of third parties. If you are a California resident, you hereby waive any rights you may have under California Civil Code Section 1542, which says "a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor." You also waive any rights you may have under any other statute or common law principles that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

What is user information?

User Information. In these Terms, your "User Information" means any material that you submit to us through your use of the Portal for whatever purpose. You agree only to provide User Information that is accurate, and you agree to keep your User Information current, including your email address.

How to contact MyMSK Help Desk?

If you have any questions or comments about these Terms, or to close your Portal account, you may contact MyMSK Help Desk from the Message section of MyMSK or by calling 1-800-248-0593 or 1-646-227-2593.

How to get a copy of medical records from MSK?

Patients may request a complete copy of their medical record by contacting MSK's Health Information Management department at 646-227-2089 or by going to the "Medical Info" section of the Portal , selecting "Ask for Your Medical Records," to complete a request form. Messages or other information you send or receive through ...

What is the number to call for MyMSK?

You can also call the MyMSK Help Desk toll free at 646-227-2593 in New York City, or call toll free outside New York City at 800-248-0593, Monday through Friday, between 9:00 AM and 5:00 PM (Eastern Time).

Can I use MyMSK to send a message?

Do not use MyMSK to send messages about anything that needs attention right away . If you’re having symptoms or you need help right away, call your doctor’s office. You can find a list of doctors’ office phone numbers here. For routine communication about your health, you can send a message to your doctor's office by using ...

Can I pay my medical bills on MyMSK?

You can pay your bills on MyMSK. To pay hospital bills, use this link. To pay physician (doctor) bills, use this link. You can also pay by phone, but you may be put on hold because of high call volume.

Where is MSK located?

MSK is located in the United States. When you enter your Personal Data through the Portal, the data is being transferred to, stored, and processed in the United States , and could be transferred to, stored and processed in another country outside of the EU.

What is the privacy policy of MSK?

This Privacy Policy describes ways in which you may provide information to MSK using the Portal. Personal Data about individuals located in the European Union or European Economic Area (generally referred to here as the “EU”) are subject to special protections under EU law when the processing of those data are within the scope of the European Union’s General Data Protection Regulation (“GDPR”). This Portal Notice to Individuals Located in the EU/EEA (the “EU Portal Notice”) applies to MSK’s processing of Personal Data that is within the scope of the GDPR, which we call collectively the “EEA Processing Activities.” The EU Portal Notice applies only to EEA Processing Activities involving Personal Data collected through the Portal. When you use the Portal to transfer your Personal Data to MSK in the United States for EEA Processing Activities, MSK is a controller of this Personal Data.

What information do you need to set up a portal account?

When you set up a Portal account, you will be asked to submit Personal Data such as your name, email address, phone number, and date of birth. We use this information to set up and administer your Portal account.

Who owns MyMSK?

The MyMSK Portal is owned and operated by Memorial Sloan Kettering Cancer Center (“ MSK ,” “ we ”, “ our ” or “ us ”). MSK is committed to the individual privacy of every visitor to our Portal.

Do you have to wear a mask at MSK?

Masks Are Still Required at MSK. Patients and visitors must continue to wear masks while at MSK, including people who are fully vaccinated. MSK is offering COVID-19 vaccines to all patients age 12 and over. To schedule or learn more, read this. Privacy Practices.

Can MSK patients use a proxy?

Registered MSK patients (“Patient”) may choose to give other people access to their Portal account (“Proxy account”). If you are an MSK Patient or are registering for a Proxy account, when you set up a Portal account, you may also be asked to provide other Personal Data such as your mailing address, enrollment ID number, the Patient’s name, medical record number, and, if applicable, information related to a minor Patient’s parent or guardian, including the parent or guardian’s name, mailing address, email address and phone number.