patient portal pending

by Dr. Wilfrid Hane MD 8 min read

How to Manage Pending Appointments from the Patient Portal

5 hours ago After a patient has booked an appointment through the portal, a practitioner or administrator with access will be able to see a red 'Pending Appointments' tab on their home screen. The user can click on the tab and see a list of 'Pending Appointments'. Using the menu button located to the left of the Pending Appointment the user can: >> Go To The Portal


What is a patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits; Discharge summaries; Medications; Immunizations; Allergies; Lab results

What is the patient portal for Penn State health medical groups?

Patients of All About Children will use Your Health File as their patient portal. Patients of Berks Cardiology will use Follow My Health as their patient portal. Patients of Penn State Health Medical Group – Pulmonary (PCCMA) will use healow as their patient portal.

How do patients engage with patient portals to review abnormal results?

However, little is known about how patients engage with portals to review abnormal results and which strategies could facilitate that interaction in order to ensure safe follow-up on abnormalities. The objective of this qualitative study was to explore patients’ experiences related to abnormal test result notifications through patient portals.

How can we improve patient engagement in follow-up through portals?

Patient experiences with portals could be improved by development of strategies to help patients understand and manage the information received. These findings suggest important considerations for health professionals and institutions aiming to better engage patients in follow-up of their test results.

image

Why does my pathology report say pending?

These pending test results are usually for tests with long turnaround times, such as blood cultures or sexually transmitted diseases. The system populates these events into a list that must be reviewed by the end of each shift (Figure 2).

Why do patient portals fail?

Conversely, most portals greet patients with inadequate functionality, confusing formatting, and hard to understand health data. Patients often lose interest in these portals, unsure of how to take advantage of any of their promised offerings.

What does pending mean on a blood test?

A lab test that was ordered during hospitalization for which the result has not returned prior to patient discharge is known as a pending lab test. General medical patients frequently (41%) leave the hospital with pending lab tests2.

What is the purpose of a patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.

Do patients like patient portals?

Eight studies reported that patients or their caregivers want more portal education, training, or support. Two studies found that their participants want human connection as they learn about the portal and how to use it, as well as when they encounter issues.

What does pending mean in medical terms?

Pending Status is an indication that the patient is neither active nor inactive, and is typically used for patients whose charts have been begun, but not finished.

What does paid pending mean?

When a payment is marked as “pending” it means that the payment process still needs to be completed. In most cases, this simply means that you need to wait for this to happen. In some cases, however, you may need to take action.

How do I get my quest results?

Log into MyQuest™ to book or reschedule a lab visit, view test results, and more. Log into MyQuest™ to book or reschedule a lab visit, view test results, and more. Complement your expertise with clinical consultations from Quest. Complement your expertise with clinical consultations from Quest.

What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

Is patient portal safe?

Patient portals have privacy and security safeguards in place to protect your health information. To make sure that your private health information is safe from unauthorized access, patient portals are hosted on a secure connection and accessed via an encrypted, password-protected logon.

What do hospitals patient portals enable patients to do?

What do hospitals' patient portals enable patients to do? Schedule appointments, order prescription refills, ask questions, and view test results.

My Penn State Health

A patient will use this portal, if you have been hospitalized at Hampden Medical Center, Milton S. Hershey Medical Center or St. Joseph Medical Center. Most patients who attend a Penn State Health Medical Group in Dauphin and Cumberland counties will use this portal. Please call your outpatient clinic to verify.

MyChart

Patients of Holy Spirit Medical Center, or any of their outpatient clinics, will use MyChart as their patient portal. View participating clinics.

IQ Health

Patients who live in Berks County, and who have attended a Penn State Health outpatient clinic in this area, will use this portal. View participating clinics.

Care Space (Andrews Patel)

Patients of Andrews Patel will use Care Space as their patient portal.

Your Health File (All About Children)

Patients of All About Children will use Your Health File as their patient portal.

Follow My Health Berks Cardiology

Patients of Berks Cardiology will use Follow My Health as their patient portal.

healow (PCCMA)

Patients of Penn State Health Medical Group – Pulmonary (PCCMA) will use healow as their patient portal.

What is the Exeter Hospital Patient Portal?

The Exeter Hospital Patient Portal gives you the flexibility to access your health information on your time and between visits to Exeter Hospital. The Portal is available over the internet, which means that you can use it from virtually anywhere. Any questions related to the portal please call the portal support number at 603-580-6228 option #4.

What is core physician portal?

Your online service to Core Physicians patient portal that provides you with a fast, reliable, easy to use method of communicating with your physician's office anytime it's convenient for you.

image