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Atrium Health provides medical ethics services to providers and patients to help with the resolution of ethical dilemmas and questions. Our medical records process ensures your medical records are safely and confidentially maintained, while providing you ready access when you need them.
Talk to a customer service representative by calling 704-512-2000 . Hours of Operation: Monday - Friday 8:30am to 6:30pm. Find information about the rights you have as a patient, in addition to information about advance care directives. Find notices of privacy practices for facilities at Atrium Health.
Atrium Health’s Language Access team bridges communication gaps to help provide full access to quality healthcare. Our 75 professional medical interpreters have a vast knowledge of different cultures and medical terminology.
Hours of Operation: Monday - Friday 8:30am to 6:30pm. Find information about the rights you have as a patient, in addition to information about advance care directives. Find notices of privacy practices for facilities at Atrium Health.
A chapel is also open 24 hours a day for private prayer and meditation. If you have questions or wish to locate a chaplain, please call 704-355-2218.
Patient and Family Advisors serve on committees that help Atrium Health plan, evaluate and expand services and offerings. They provide valuable input to create an excellent patient experience, and help us build stronger partnerships among patients, families and our team members.
The Spiritual Care staff is available to support your or your family’s emotional and spiritual needs: 1 When a loved one is seriously ill or facing crisis 2 When you or other family members are facing or recovering from surgery 3 When you are discouraged or feel life has lost its meaning 4 When you are suffering a loss or experiencing a major adjustment
The Patient Self-Determination Act requires hospitals to provide all adult patients with written information about their right to refuse unwanted medical treatment. We want you to know your rights and responsibilities as a patient at our hospitals. Read more.
Atrium Health’s online bill pay is a quick and secure way to pay your hospital or physician bill online. All you need is a valid account number and PIN, which can be found on your most recent statement. There is never a charge for making an online payment and your bank or card account information is protected by our secure website.