eclinicalworks patient portal help

by Harmon Quitzon 7 min read

Support Contact Us - eClinicalWorks

11 hours ago If you are a patient and are in need of assistance with the eClinicalWorks Patient Portal or healow app, please email help@healow.com or complete this form. Please do not share any usernames, passwords, or any other PHI data. Third-party, Non-customer Inquiries: >> Go To The Portal


How to log into online patient portal?

If you are a patient and are in need of assistance with the eClinicalWorks Patient Portal or healow app, please email help@healow.com or complete this form. Please do not share any usernames, passwords, or any other PHI data. Third-party, Non-customer Inquiries:

How to configure appointment slots in eClinicalWorks?

At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, …

How does a patient portal work?

IT Support Services & eClinicalWorks Support To inquire about our IT support offerings for medical practices, contact us online or by phone at 888.638.3242. As an IT customer you will receive complete IT services including 24/7/365 monitoring as well as on-site and remote support for your practice at a very economical investment.

How to use eClinicalWorks?

Recent improvements to Patient Portal are helping eClinicalWorks practices overcome many of the technical hurdles they have faced. There are easier ways to download and share patient summaries, and additional tools for pediatric and OB/GYN practices. “The Proxy Portal is something we’ve been waiting for,” Dr. Sullivan said.

How do I contact eClinicalWorks?

Customer Portal: my.eclinicalworks.com. Phone: (508) 475-0450.

Can I access eClinicalWorks from home?

As long as you have internet access, you can work from anywhere, anytime. As an eClinicalWorks Cloud customer, you can run the eClinicalWorks EHR/PM on Windows (natively or through the Google Chrome browser), on a Mac (through the Google Chrome browser), or if you prefer, the eClinicalTouch EHR for iPad.

How do I log into eClinicalWorks remotely?

eCW Remote Access - Windows EditionRequest access from your Clinic Manager. ... Open Your browser.If the browser asks you to Allow Remote Access, select allow.Enter your windows credentials with the following format for the username and press sign in. ... Once the correct credentials are accepted, you will see an eCW button.More items...•May 26, 2021

What is patient portal eClinicalWorks?

Online Health Access With healow, patients enjoy unparalleled access to personal health information, visit summaries and lab results. With Patient Portal, they can book appointments, keep track of medications, and exchange messages with their provider — anytime, anyplace, on any device!

Does eClinicalWorks work on an iPad?

eClinicalWorks leverages iPad™ technology to give you the look, feel, and functionality you've come to expect from eClinicalWorks with the ease of use found in a native iPad environment. With eClinicalTouch you can: Create a new patient. Review labs, imaging, and procedure results.

How do I use eClinicalWorks on iPad?

0:021:21Giving Providers the Freedom of Mobile Documentation on an iPadYouTubeStart of suggested clipEnd of suggested clipAnywhere they have a secure internet connection. With eclinical touch providers can tap and swipeMoreAnywhere they have a secure internet connection. With eclinical touch providers can tap and swipe the document progress notes ink documents. And add photos.

How do I update eClinicalWorks?

You can upgrade to the latest version of eClinicalWorks now by going to my.eclinicalworks.com or reaching out to your Strategic Account Manager (SAM). You can also listen to Marzia Fatimah from eClinicalWorks talk about the importance of upgrading to V11.May 13, 2021

How do I download eCW on Mac?

Go to http://download.intergraph.com/download-portal. Select "ERDAS ECW/JPEG2000 SDK" from the Product popup. Click on the MacOSX line, then the Download Now link. Open the downloaded disk image and run the installer.Dec 7, 2014

What is eCW cloud?

eCW Cloud is eCW's cloud based (hosted) EHR platform. By utilizing a desktop agent, the eCW EMR sends API calls back and forth between the practice workstations utilizing the app and the hosted environment, thus emulating an eCW on-premise database.Nov 2, 2021

What is Healow app?

healow™ lets you communicate with your doctor's office and access up to date medical records. You will be able to access your appointments, lab results, vitals, manage medications and other personal data all within one app.

What is eClinicalWorks software?

eCW software includes structured data capture, trend analysis, and customizable documentation options for multiple healthcare specialties. Clinicians can access all components of patient records in the Patient Hub.

How do I submit a ticket to eClinicalWorks?

Simply log-in to the my.eClinicalWorks.com portal where you can easily utilize our new support channel and communicate with a member of support via live chat or by opening a ticket, all designed to improve your overall experience.Aug 21, 2012

What is a kiosk in EHR?

Kiosk allows your patients to check in for their appointments with ease, confirm insurance information, and answer questionnaires — and links that information directly to the EHR. Your front-office staff gain time they can use to answer calls and assist other patients.

What is healow televisit?

healow TeleVisits™ helps primary and specialty providers deliver in-office quality remotely, improving safety and access to healthcare for patients who find travel difficult because of distance, age, condition, or during a time of crisis. Fully HIPAA-compliant, easy to set up, and affordably priced, healow works with any EHR, and integrates seamlessly with eClinicalMobile® on a smartphone or eClinicalTouch® for use on an iPad®.

healow

healow™ (Health and Online Wellness) provides a suite of tools focused on making communication between providers and patients secure, easy, and convenient.

Patient Portal

The Patient Portal, powered by eClinicalWorks, provides a secure communication channel between you and your patients and allows patients to be proactive in the management of their own health.

Messenger

Messenger eliminates the need for costly reminder letters and time-consuming reminder calls. Messenger is a fully automated closed-loop communication system that leverages the information in the EMR to connect with patients.