patient portal pcc westernu

How do I access my PCC patient portal?

With a MyPCC account, you can access this information through the PCC website. You will log into the portal using a secure username and password. PCC's new electronic health record is athenahealth. This product's Patient Portal will make communicating with your provider and your health center much easier.

What is the patient portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. + Who can use the Patient Portal?

What can I expect from PCC?

Automated Messaging - Look forward to receiving automated phone calls, emails, or text messages (based on your preference) from PCC to remind you of your appointments, billing, and preventive and follow-up care. Also, you will be notified when test results are available in the Patient Portal.

How do I Change my Password for the patient portal?

Change your password immediately by completing one of the following options: Sign in to the Patient Portal, go to Security Settings, and reset your password. Click Forgot your password on the sign-in page and enter your email address to request a password reset email. Contact your provider's office and request a password reset email.

What is patient portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online.

How to reset password on patient portal?

Sign in to the Patient Portal, go to Security Settings, and reset your password. Click Forgot your password on the sign-in page and enter your email address to request a password reset email. Contact your provider's office and request a password reset email.

How to request an appointment with a provider?

You can request an appointment by sending a message to your provider. To do so:

Who manages access to patient records?

Your access level to each patient is managed by the patient or by the practice. You may be given either full access to the patient health record, or billing-only access, which is limited to the billing section of the Patient Portal.

Can you delete messages from the Patient Portal?

You cannot permanently delete sent or archived messages . This is because all messages that you send and receive in the Patient Portal are part of your medical record.

Can a patient register for the Patient Portal?

Any active patient may be eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information.

Can you make your test results available on the patient portal?

It is at your provider's discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal.

Patient Portal Configuration

Use the Configuration tab of the Patient Portal Configuration tool to change or update what your patient portal users will see.

Configure Which Growth Charts are Visible in the Patient Portal

Your practice can control which growth charts are shown in the patient portal by checking the box within the Portal Display column in the Growth Chart Configuration tool.

Configure Where the Patient Portal Users Component Appears in PCC EHR

The Patient Portal Users component is added by default to the Patient Check-In protocol and to the Demographics section of the patient’s chart.

Customize the Patient Portal Message Protocol

When your practice sends or receives a patient portal message, you work with a Portal Message protocol that includes the message information.

Turn On and Customize Patient Portal Message Templates

PCC EHR includes three optional patient portal message templates that you can use as-is, or customize to work better for your office. You can also create your own messaging templates.

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What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.