patient portal etch

How do I contact etch about out-of-network care?

If you have questions about this information, please contact our Business Office at 865-541-8187. While receiving healthcare services at ETCH, the patient may receive treatment from a facility-based physician who may be out-of-network and not have a current contract provider agreement with your insurer.

How do I find out how my insurance benefits apply to etch?

For assistance in understanding how your insurance benefits apply to your care at ETCH and an estimate of the amount you will be responsible for, please contact a Patient Account Representative at 865-541-8187, Monday through Friday, 8 a.m. to 4:30 p.m.

How does the online patient portal work?

Our online patient portal allows you to communicate with us easily and safely – according to your schedule. Using your own secure password, you can log into the online patient portal 24 hours a day, 7 days a week from the comfort and privacy of your home or office.

How do I enroll in a patient portal for my practice?

To enroll, call the office practice and provide a personal (non-work) email address to become an approved user of that practice's patient portal.

What is Eli's diagnosis in Ruby and Rachel?

Read Ruby & Rachel's Story. It Takes a Village: Eli's Story. Before he was born, Eli was diagnosed with the most severe case of spina bifida ever recorded. But he makes friends wherever he goes and for him, every day with his friends and family is a new adventure.

How many beds does East Tennessee Children's Hospital have?

East Tennessee Children's Hospital is a 152 -bed hospital certified by the state of Tennessee as the only Comprehensive Regional Pediatric Center accredited by the Joint Commission. With this designation, your child is in the best hands.

What is the phone number for ETCH?

For assistance in understanding how your insurance benefits apply to your care at ETCH and an estimate of the amount you will be responsible for, please contact a Patient Account Representative at 865-541-8187, Monday through Friday, 8 a.m. to 4:30 p.m.

What happens if you get etch in your insurance?

If ETCH is in-network for your health insurance plan, you will be responsible for co-payments and deductibles in accordance with your insurance plan, up to the amount of your maximum out-of-pocket expense. This amount is set by your insurance plan.

What is the phone number for Children's Hospital?

Balances after insurance and payment arrangements - Call Children's Hospital Self Pay Department at (865) 541-8187. Financial Assistance is available to families that qualify. Click here for information about Financial Assistance.

Can you get treatment at East Tennessee Children's Hospital?

If East Tennessee Children’s Hospital is not a participating facility in your insurance carrier’s network, your child can still receive treatment here. You will receive a bill for the amount unpaid by your insurer, which may be greater than the amount you would pay for services at an in-network facility. In addition, you may receive treatment ...

Does East Tennessee Children's Hospital accept insurance?

East Tennessee Children's Hospital accepts all health care plans, and many companies have contractual agreements with us. Patient families should check with their health insurance provider to see if the provider has a contract with us. If no contract exists, the insurance company may require the patient have an out-of-network referral. We will accept the insurance regardless of the referral; however, the insurance company may not cover as much of the cost of the visit as it would for an in-network hospital. The balance of any bill after insurance payments are made is the responsibility of the patient's parent or guardian.