my uk patient portal

How to create an account in our patient portal?

If you need help with your patient portal account, our portal support team can assist you. They can be reached at 859-218-6221 or 844-820-7344 (toll-free). Please call from 8 a.m. to 5 p.m. Monday-Friday. They can help you with questions about your account through FollowMyHealth (through the end of August 2021) or with getting set up on MyChart.

How to access the MyHealth patient portal?

MyChart Support: E-mail us at UKHCMyChart@uky.edu or call our MyChart Patient Support Line at 859-218-6221 or 844-820-7344 (toll free) from 8 a.m. to 5 p.m. Monday through Friday. UK HealthCare MyChart Patient Quick Start Guide: Access the guide for help using MyChart. The guide is available in English and Spanish.

How to use your patient portal?

Communicate with your doctor. Get answers to your medical questions from the comfort of your own home. Access your test results. No more waiting for a phone call or letter – view your results and your doctor's comments within days. Request prescription refills. Send a refill request for any of your refillable medications. Manage your ...

Why do we use patient portal?

If you have additional questions or need assistance, please ask your nurse or doctor, or contact an information desk at 859-323-5816 (dial 3-5816 from your room’s phone). Customer Relations can also be reached at 859-257-2178 for any concerns you may have. Thank you for partnering with us to provide the best care and experience possible.

Does UK have a patient portal?

UK HealthCare MyChart Patient Portal UK HealthCare MyChart is a secure and easy-to-use online patient portal that allows you to manage your care and access your health information any time.

How do I get my medical records UK?

The doctor's office can call 859-323-5117 to request your medical records. We will fax the requested records directly to the doctor the day before or the day of the appointment. You may fax the completed form to 859-218-7658 or mail it to a Health Information Management office listed below.

Is FollowMyHealth the same as MyChart?

Reviewers felt that MyChart meets the needs of their business better than FollowMyHealth. When comparing quality of ongoing product support, reviewers felt that MyChart is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of MyChart over FollowMyHealth.

What is FollowMyHealth portal?

FollowMyHealth is an online tool that gives you anywhere, anytime access to your personal health records. This allows you to take a proactive role in managing your care. Many healthcare providers and physicians use FollowMyHealth as their main engagement platform.

How far back do my medical records go UK?

Your last GP in the UK will be able to tell you how to contact them. GP records will be stored for 10 years. Hospital records will be stored for eight years. You cannot take originals abroad but you can request copies.

Who has access to my medical records UK?

Your health records are confidential. The NHS shouldn't show your health records to anyone without your consent. Unless they share information with other NHS or social care staff members who are involved in your care.

Who is FollowMyHealth affiliated with?

Allscripts LLCFollowMyHealth® is provided by Allscripts LLC. Allscripts is responsible for the portal's operation and security, and Allscripts' terms-of-use govern the use of the portal.

Who runs FollowMyHealth?

The company was founded in 2009 and is based in Springfield, Illinois. In March, 2013, Jardogs, LLC was acquired by Allscripts Healthcare Solutions, Inc ([1]).

How do I log into FollowMyHealth?

To learn how to log in through the FMH Mobile app, select the type of device you are using:Android App.Step 1: When you launch the FMH Mobile app for Android, the following screen will appear:Step 2: If you created a FMH Secure login username and password, select the “Sign In using your FollowMyHealth™ account”.More items...•

How do you use FollowMyHealth?

FollowMyHealth makes it easy to do just that. Log in via your desktop or download our mobile app in the App Store or Google Play Store. You can also create an account when your doctor texts you a link to your care summary.

How do I get rid of FollowMyHealth?

To delete your account from a computer/laptop, follow these steps.Step 1: Go to www.followmyhealth.com and log in.Step 2: Log into your account.Step 3: Go to “My Account” at the top of the screen and click on “Preferences”.Step 4: You will see a button that says, “Delete your UHR”, click on that.More items...•

How do I set up FollowMyHealth app?

Step 1: Go to https://www.followmyhealth.com (link will open in a new tab or window). Step 2: Click the “I need to sign up” button (circled in red in the image below). Step 3: Fill in the appropriate information seen in the next image below. Then select “Confirm and Continue” at the bottom of the page.

What is UK HealthCare MyChart?

UK HealthCare MyChart is a secure and easy-to-use online patient portal that allows you to manage your care and access your health information any time. MyChart provides you with online access to your health record. It can help you participate in your health care and communicate with your providers.

How to contact MyChart?

MyChart Support: E-mail us at UKHCMyChart@uky.edu or call our MyChart Patient Support Line at 859-218-6221 or 844-820-7344 (toll free) from 8 a.m. to 5 p.m. Monday through Friday.

What is my chart?

MyChart is a free service offered to our patients.

How to contact HIM office?

You can also contact the HIM office through MyChart. (Select Messages from the top menu, hit the "Ask a Question” button and then select “HIM Document Question” in the dropdown menu.)

What is proxy account?

Proxy accounts for minor children and dependent adults. If you are the personal representative (for example, parent, legal guardian, attorney-in-fact) of a UK HealthCare patient, you may request access to the patient’s health information. This is known as proxy access .

Welcome to UK HealthCare

We know there are important choices that must be made when selecting a hospital for treatment, and we appreciate the confidence you have placed in us. Our entire staff will work hard to meet all of your expectations and provide you with excellent care.

Payment & insurance

See whether UK HealthCare is on your insurance provider's list of participating hospitals, and learn where to pay your bill.

Compliments & complaints

We urge patients and families to speak up about any concerns or questions. Also, we love to receive compliments.

What is MyChart's role in maintaining the security of the MyChart account?

Your role in maintaining the security of the MyChart account to which you have access is: (1) Changing your password on a regular basis, and (2) Keeping your login ID and password confidential.

Is MyChart a UK medical record?

Please note: MyChart is not your complete medical record, nor is it your official UK HealthCare medical record. You may request a copy of or an amendment to your official, complete UK HealthCare medical records by calling UK HealthCare at 859-323-5117.

Is MyChart for emergency?

NOT FOR EMERGENCIES. You agree that you understand that MyChart is not for medical emergencies or urgent situations. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY OR URGENT SITUATION, CALL YOUR PROVIDER OR 911 IMMEDIATELY.

Can UK HealthCare terminate my chart?

If, for any reason, it is determined at our sole discretion that you have violated the MyChart Terms and Conditions and/or abused the use of this service, UK HealthCare has the right to restrict and/or terminate your access to MyChart. Such conduct may include, but is not limited to, the use of unlawful, threatening, fraudulent, libelous, defamatory, obscene, or abusive information or language.

How to change EpicCare password?

Under Password Details, click Change Password. Enter your Current Password, enter your New Password and confirm your New Password. Click Change. If you have not previously set up a two-factor authentication, please call the EpicCare Link Hotline at 859-323-2030 .

What is EpicCare link?

UK HealthCare EpicCare Link is a secure web portal that connects you to information stored in UK HealthCare’s EHR for your referred and admitted patients. Requesting access is easy, and there’s no software or hardware to maintain. As an EpicCare Link user, you receive free, view-only access to important information about your patient’s care at UK HealthCare, including: discharge summaries, consult and operative reports, imaging, lab results, immunizations, medications and much more. You can also use EpicCare Link to quickly refer patients to our organization, view upcoming appointments and referral status and communicate with UK HealthCare to help provide quality patient care.

What is the EpicCare link service number?

For any technical issues, call the EpicCare Link Service Desk at 859-323-2030 . When calling, please provide your practice name and have your LinkBlue/ECL user ID readily available.

What is EpicCare link communication preference?

The communication preference for all EpicCare Link providers is set to In Basket notifications. This means staff and providers will be notified via EpicCare Link for admissions, discharges, results, consultation notes and more! Users will have the latest information about their patient's treatment with no more missed faxes! If a provider prefers to change their default communication preference to fax, please contact your Physician Liaison or call 859-323-0736.

How to enter a duo token?

Duo Token (not applicable to most users). Select Enter a Passcode. Press the green button on the token to display the passcode. Enter the passcode from the token and click Log In.

How many user roles are there in EpicCare?

There are nine user roles within EpicCare Link. Each user role has a set of identified features and permissions within EpicCare Link. To request access for a new user (s) or a new site, please click here . All new user applications should be submitted electronically. We are no longer processing paper applications.

How to log into Duo app?

Select Enter a Passcode. Open your Duo app on your smartphone and click the University of Kentucky drop-down. Your passcode will be displayed on the screen. Enter your passcode in the Passcode field and click Log In.