my hss patient portal

by Wilfredo Reichert 7 min read

MyHSS: HSS app for patients

10 hours ago Get answers to your medical questions from the comfort of your own home. Access your test results. No more waiting for a phone call or letter – view your results and your doctor's comments within days. Request prescription refills. Send a refill request for any of your refillable medications. Manage your appointments. >> Go To The Portal


How do I view my HSS lab results and billing statements?

Get answers to your medical questions from the comfort of your own home. Access your test results. No more waiting for a phone call or letter – view your results and your doctor's comments within days. Request prescription refills. Send a refill request for any of your refillable medications. Manage your appointments.

How can I contact myhss?

MyHSS is designed to give you quicker, easier access to the information you need. The MyHSS app will allow you to: Access your HSS medical record, billing record and test results. Schedule appointments with specialists you have seen before or new specialists, in person or virtually. Schedule physical therapy appointments, either in person or ...

How do I recover my HSS username and/or password?

MyHSS. Your personal connection to world-class care. MyHSS puts your health in your hands. Sign in to message your doctor, view your medical records, and more. ... Contact us for assistance with the patient portal. 844.269.4509 | Available 24/7. Sign in to MyHSS

Can I still sign up for myhss if my physician isn't available?

HSS uses a few different billing systems and patients could receive bills from various departments for one procedure or visit. Some bills might not be payable online. This page is designed to help you make online payments when available. Pay using the MyHSS portal

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What is myHSS portal?

MyHSS is an online patient portal that provides secure access to your HSS healthcare information. It is available on any mobile device, computer or tablet with an internet connection using your secure login credentials.

What is the phone number for HSS Florida?

For more information or to ask questions, please contact our insurance team at 212.774.2607. HSS Florida may be able to offer financial assistance if it is difficult for you to pay for your care. Aid may be available for patients who are uninsured or underinsured.

Pay using the MyHSS portal

You can use the MyHSS portal to pay for services from the hospital and from physicians who participate in MyHSS. Some physicians use different billing systems and cannot be paid through this portal. In those cases, please follow their payment instructions.

Other online payment methods

Currently, HSS Hospital bills, radiologist bills, anesthesiology bills and some physician bills can be paid online with a credit card. Online payments for Hospital and radiology bills are processed by Chase Bank, but you do not need to have a Chase account to make a credit card payment.

What is the phone number for HSS?

FAX the completed form to 212.774.7364. If you have any questions regarding your medical records, please call HSS Health Information Management at 212.606.1254 during regular business hours, 8:00 am - 5:00 pm, Monday through Friday.

Who is responsible for maintaining hospital records?

The Department of Health Information Management is responsible for maintaining Hospital for Special Surgery patient records. HSS patients or their personal representatives may request access to all or part of their medical record. Examples of specific information that may be requested include the following:

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Billing Information

  • Our billing experts are here to help with questions about your bills, insurance coverage and financial assistance for your care at HSS Florida. You may be able to use our MyHSSpatient portal to pay your bills for services at HSS. If your physician does not accept payments through MyHSS, they will provide you with other payment instructions. If you ...
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Insurance and Financial Assistance

  • HSS Florida is working diligently to provide care through as many insurance plans as possible. We are currently a participating provider with the following plans, and more are to follow. 1. Aetna 2. Aetna Medicare PPO 3. Cigna 4. Medicare 5. Oxford 6. UnitedHealthcare 7. UnitedHealthcare Medicare Until agreements are finalized with other carriers, HSS Florida is working with patients …
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Safety Protocols

  • Our rigorous infection control protocols have been proactively expanded to minimize risk of exposure to the coronavirus. These extra precautions include:
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Visitor Policies

  • We updated our Visitor Policies to ensure a safe environment for our patients, visitors, and staff. 1. One visitor is permitted for adult ambulatory surgery patients starting at patient arrival through the intake process until the patient is ready to go to the procedure space. The visitor may rejoin for the discharge process in the recovery area. Visitors may wait in designated waiting areas dur…
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Diversity and Inclusion

  • HSS is committed to providing high-quality care to patients regardless of age, race, color, creed, ethnicity, religion, national origin, language, culture, socioeconomic status, physical or mental ability, veteran or military status, marital status, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards. Learn …
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