medstar southern maryland patient portal

What is MedStar Southern Maryland Hospital Center’s visitor policy?

MedStar Southern Maryland Hospital Center reserves the right to limit visitors or visiting hours in the best interests of our patients, visitors, and staff. NOTE: MedStar Southern Maryland Hospital Center is a smoke-free institution. Smoking is prohibited inside hospital buildings and on hospital grounds.

Is MedStar Southern Maryland Hospital Center a smoke-free facility?

NOTE: MedStar Southern Maryland Hospital Center is a smoke-free institution. Smoking is prohibited inside hospital buildings and on hospital grounds. Some units have additional hours or restrictions as follows:

Why choose MedStar Georgetown University Hospital?

We have a strong neurosciences program, with MedStar Georgetown University Hospital neurologists and neurosurgeons available onsite. Our hospital is in the heart of Southern Maryland and is only 11 miles from Washington, D.C.

Is MedStar covered by my health insurance?

MedStar Health participates with most major health insurance plans. Please contact your insurance company to make sure your plan is covered. At MedStar Southern Maryland Hospital Center, our physicians provide collaborative, integrated, high-quality care.

Patient portal

The myMedStar patient portal contains patient information from all MedStar Health facilities, excluding MedStar St. Mary’s Hospital. You can use it to:

Billing, insurance, and financial assistance

Our Patient Financial Services Team can answer questions about your medical bill, your insurer's payments, and your co-pay/deductible. We can also explain your option for financial assistance.

Patient policies

Please review these additional policies that are designed to ensure your privacy, safety, and quality of care at our MedStar Health hospital.

Salute Your Caregiver

At MedStar Southern Maryland Hospital Center, patient safety and satisfaction are our highest priorities, and it is our goal to provide you with the highest level of care. If you or a loved one received excellent care by one of our physicians, clinicians, or other hospital associates, please share your experience with us!

What to expect at MedStar Southern Maryland Hospital Center

Whether you are visiting a friend, coming for a doctor's appointment, having some tests, or being admitted as a patient, we want you to be comfortable at MedStar Southern Maryland Hospital Center.

Patient and visitor check-in

Please use the hospital's main entrance. Check in at the front desk in the lobby, then go to the admissions office to your left. The hospital uses the FAST-PASS visitor management system. Visitors will be required to show their driver’s license or another type of government-issued identification upon check in.

Gift shop

The gift shop offers a variety of gifts to make a patient's day brighter, including cards, flowers, candy, magazines, and more. It is located just off the hospital lobby and is open currently 9 am-7 pm, Monday-Friday. We are not open 7 days a week right now, due to COVID.

Language assistance

Language assistance interpreters are available, free of charge, to help those who are more comfortable with a language other than English.

Patient rights and responsibilities

View or download a copy of the MedStar Southern Maryland Patient Rights and Responsibilities.

Why choose us

Our hospital center is leading the way by providing the highest quality clinical care with advanced technology, innovative medical services, and the region's top doctors. Our hospital center not only treats illnesses and injuries but also promotes wellness and community health.

Visiting us

Our hospital is in the heart of Southern Maryland and is only 11 miles from Washington, D.C. Our goal is to help residents of Southern Maryland achieve the highest possible level of physical and mental health, and thereby improve the quality of life in our community. Here is the information you’ll need while visiting us.

Insurance

MedStar Health participates with most major health insurance plans. Please contact your insurance company to make sure your plan is covered.

Meet our providers

At MedStar Southern Maryland Hospital Center, our physicians provide collaborative, integrated, high-quality care. We work closely with referring physicians, ensuring that patients receive a seamless continuum of care.

Stories from around the hospital

We have a quarterly magazine to keep you informed about health-related issues and the services offered at the hospital.

General visitor information

Whether you are visiting a friend, coming for a doctor's appointment, having some tests, or being admitted as a patient, we want you to be comfortable at MedStar Southern Maryland Hospital Center. Please review the following information before your visit.

Medical information

A patient may request a copy of his/her medical record by a written request. The written request must contain the following information:

Insurance and billing

We are contracted with most of the major insurances in this area. However, some insurances require different services be performed at their own facilities, or contracted vendors. We strongly urge you to contact your insurance carrier (HMO, PPO, MCO, etc.) to verify they will cover the services you need to have.

Welcome to MedStar Shah Medical Group

MedStar Shah Medical Group is a multispecialty practice offering some of the most comprehensive outpatient medical services available throughout Southern Maryland.

Featured video

Shah Associates values our patient feedback. We share our positive survey scores and written compliments with our dedicated staff to reassure them in their daily efforts. We continually review opportunities to improve the patient experience.