medstar georgetown university hospital patient portal

Are there any visitor restrictions at MedStar Georgetown University Hospital?

MedStar Georgetown University Hospital currently has GREEN tier visitor restrictions in place. Click Here to Read the Policy. MedStar Georgetown University Hospital promotes patient-centered care in a clinically safe space and therapeutic environment. We are committed to treating patients, families, and visitors with respect.

Why choose MedStar Georgetown?

At MedStar Georgetown, the experience of patients and visitors is our top priority. Your needs come first—we're committed to providing top-tier, modern care in a comfortable environment crafted to create the best experience for you.

How do I request an ethics consult at MedStar Georgetown?

Any MedStar Georgetown associate directly involved in a patient's care, a patient, or valid surrogates can request a consult by calling the page operator at MedStar Georgetown at 202-444-PAGE (7243) and requesting the Ethics Consult Service or by calling the consult pager at 202-405-3959. The Ethics Consult Service is on-call 24 hours a day.

How do I obtain medical records from MedStar Georgetown?

Download a Medical Records Release form: For medical records from inpatient, ambulatory surgery, and emergency room visits, send the Medical Records Release form to: MedStar Georgetown has contracted with CIOX to process medical records requests. Records are mailed upon receipt of payment, if applicable.

General information

In response to the COVID-19 pandemic, MedStar Health has put in place temporary restrictions and guidance for patient visitors, professional support persons (e.g., doula), and support persons for patients with disabilities (support persons) at all of our care locations.

After-hours vehicle safety services

Please call Protective Services at 202-444-3800, when you are ready to leave the hospital and a Protective Services department officer will escort you to your vehicle.

Wi-Fi Internet access

Individuals can simply select “MedStarGuest” as their Wi-Fi resource under Settings and connect by accepting the Acceptable Use Policy.

Communication services

Interpreter services for both American Sign Language (ASL) and more than 175 spoken languages are available 24/7 to all patients and families for appointments, procedures, and hospital stays. TThese services are free of charge and can be provided by video, phone, and in person.

Advanced directives

Every patient has the right to determine how vigorously he/she wants to pursue life-sustaining measures when the end of life is near. The resources below are intended to provide comfort and guidance for these very personal decisions.

Pastoral Care

In addition to your physical health, MedStar Georgetown also cares about your spiritual needs. Our chaplains are available 24-hours-a-day to you and your family and can be paged by your nurse.

Ethics consult service

The ethics consult is a free, confidential advisory service designed to assist patients, families, and healthcare professionals in resolving ethical dilemmas.

Home care

Our Department of Case Management will help arrange for the following services so you can recover comfortably at home:

Health information management

MedStar Georgetown University Hospital 3800 Reservoir Rd., NW Bles Building Lower Level, Room 140 Washington, D.C., 20007

Patio garden donor and brick information form

With a gift of $250, a brick will be engraved with your special message and your brick will be installed at the main entrance of the hospital—a place of respite for many patients, families, volunteers and associates who come to our hospital every day. View the brick layout of the area.