lewis gale physicians lewis gale patient portal

Welcome to Our Practice

You are the reason we are here and do what we do. We are dedicated to making sure you feel cared for and important. In addition, we are dedicated to providing you with compassionate, high-quality medical care.

Office hours

New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results, photo ID and your insurance card to your appointment.

Medication Refills

Please contact your pharmacy for refill requests. Your pharmacy will fax us the request and your refills will be processed within 72 hours. You may also request refills on the patient portal.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards. (Visa, Master Card, American Express, Discover.)

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

After-hours & emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (540) 444-2010 and our answering service will assist you.

What is a telehealth visit?

This is a real-time, virtual visit with your provider simply using your existing mobile device or computer, from the comfort of your home, or wherever you may be. Depending on your needs your provider will determine whether a telehealth visit is right for you.

How do I schedule my telehealth visit?

Simply call our office as you normally would to schedule an appointment, and let us know that you are interested in a telehealth visit.

Supported platforms

Your provider will direct you to the platform that will work the best for your telehealth visit, which is typically the secure patient portal. Instructions will be send to you prior to your appointment.

Tips for a great experience

Once you’ve booked your telehealth visit, check out these tips to get the most out of your scheduled appointment.

Telehealth FAQs

You can schedule it by calling the office directly or online via our practice website.