jdc patient portal

What is the JCHC patient portal?

To help you get the best medical care experience possible, Jefferson Comprehensive Health Center, Inc. (JCHC), offers a Patient Portal for your convenience. It is a secure, online personal health record that offers advantages for both you and your provider to make your visit go faster and smoother.

What is Johnson Health Center’s Patient Portal?

What is Patient Portal? Patient Portal is a secure online website that gives patients convenient, 24-hour access to personal health information. How do I sign up for Johnson Health Center’s Patient Portal?

What can I do in the patient portal?

Thank you for visiting our Patient Portal! Using your secure portal you will be able to access your medical history and lab reports, book an appointment, complete your pre-visit questionnaires, request a prescription refill, and message your provider.

What is Patient Portal?

The Patient Portal can allow you to access discrete pieces of your personal care data including: Any medications prescribed by your provider. A record of your appointments, including your upcoming visit.

Where is the portal in JCHC?

JCHC has a portal in the Main Lobby.

What is Jefferson Comprehensive Health Center?

It is a secure, online personal health record that offers advantages for both you and your provider to make your visit go faster and smoother. Having this online portal also gives you, the patient, access to your health record with information readily available at your fingertips. That’s why we are asking our patients to SIGN UP TO USE OUR PATIENT PORTAL.

How to start a JHC visit?

On your smartphone or computer, click on the text or email link you receive from JHC. Or you can start the visit by logging into the Healow app (phone) or Patient Portal (computer).

Do you have to fill out a vitals form?

Fill out any questionnaires and vitals if applicable (answers are not mandatory on either form, but fill in what you can)

What is MyJacksonHealth?

MyJacksonHealth is a private web portal designed for you to access your personal medical information, making it easy to stay connected and manage your health.

How do I sign up?

During your registration or discharge, simply provide us with your email address . You will receive instructions in an email invitation within 24 hours of enrolling.

What if my health information is inaccurate?

You can contact your health provider or hospital for an amendment form.

Welcome to Our Practice

You are the reason we are here and do what we do. We are dedicated to making sure you feel cared for and important. In addition, we are dedicated to providing you with compassionate, high-quality medical care.

Office hours

New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results, photo ID and your insurance card to your appointment.

Medication Refills

Please contact your pharmacy for refill requests. Your pharmacy will fax us the request and your refills will be processed within 72 hours. You may also request refills on the patient portal.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards. (Visa, Master Card, American Express, Discover.)

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

After-hours & emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (512) 901-1111 and our answering service will assist you.