sjc medical group patient portal

What is the patient portal for San Joaquin County clinics?

San Joaquin County Clinics (SJCC) & San Joaquin General Hospital (SJGH) offer patients 24/7 access to their medical information safely and securely over the Internet through our Patient Portal. Access to our Patient Portal can only be established during an office visit.

How do I sign in to the patient portal?

Select the Patient Portal icon shown on the right and follow the instructions appearing on the “Sign-in” page. For assistance with this feature, please contact Release of Information in the Health Information Management Department at (209) 468-6732, Monday – Friday, 8:30 am to 4:30 pm (Excluding Major Holidays).

How do I contact my care connection for SJPN Records?

For any assistance with accessing My Care Connection for your SJPN records, including password resets or technical support please call our support center at 1.877.621.8014. Please do not call your primary care physician. What are My Health Records and My Care Connection?

How do I contact technical support for the patient portal?

Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal); however they are unable to assist with clinical questions.

What is the phone number for SJPN?

For any assistance with accessing My Care Connection for your SJPN records, including password resets or technical support please call our support center at 1.877.621.8014. Please do not call your primary care physician.

Can I access my patient record if my last name is verified?

Once your identity is verified, you'll be able to access your patient record.

Can I share my medical records with Cerner?

Yes. Under Account Settings , select "change settings with Cerner Health" and select the Health Record tab to add your personal information. This information is for your own reference and will not be part of your hospital medical record. You may share this self-entered information by selecting "Share This Record.".

Connecting My Portal With Other Apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

What is My Portal (Patient Portal)?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have My Portal (Patient Portal) account. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my email invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

Who do I contact for help?

Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM department. General clinical questions should be directed to your primary care provider’s office. Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497.

Log In to MyChart

Error: Please enable JavaScript in your browser before using this site.

Online access

Communicate privately and securely with your provider. Schedule your appointments online with your provider.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

Find a Physician

Choose a physician for you and your family based on location, specialty, and experience.

Find a Location

Find the location and information you need, including contact information and directions.

Patient Portal

Access your online patient portal, designed to give you a secure look at your personal health information.

Find a Service

St. Joe's Medical Group provides a full range of services for you and your family.