instamed patient portal

What is instamed online for payers?

Simplify your payment experience by making easy, secure payments online. InstaMed Online for Payers is InstaMed’s cloud-based product that allows you to manage and track every provider payment and healthcare clearinghouse transaction, all in one place. No installation is required, and our user-friendly tools make it easy to train staff.

How can instamed help my healthcare organization?

Let's Talk! Talk to a healthcare payments expert to receive a customized business plan for your organization and to see InstaMed in action. Data shows that patients pay electronic invoices faster than paper bills. Download our guide for tips on how to get more of your patients to enroll in and use paperless billing.

How do I pay my instamed Bill?

Enter your Quick Pay Code. Don’t have an InstaMed statement? Search for your healthcare provider. Need Help? Learn More Your search returned zero results. Please enter the organization to pay as it appears on your bill. If your provider is not listed above, click here to pay. You will enter your provider information on the next page.

Why connect with instamed?

Connect all of your payers on a single platform. Engage patients early, personalize their journey and offer a simple experience that improves your financial performance. “InstaMed has allowed us to really transform collections at our TriCore locations with convenient payment options throughout the patient journey!

How do I contact InstaMed?

(215) 789-3680InstaMed / Customer service

How do I pay my InstaMed bill?

Navigate to https://pay.instamed.com/, in the search box enter a healthcare providers name or the quick pay code found on your statement. On the provider landing page enter your Email, Quick Pay Code and Zip code then click Pay Now.

What is InstaMed used for?

InstaMed's patented, private cloud-based technology securely transforms healthcare payments by driving electronic transactions, processing payments and moving healthcare data seamlessly, and improving consumer satisfaction.

Is InstaMed free?

Get fast and secure payments on the InstaMed Network Payer payments directly deposited into your existing bank account at no cost to you.

Is InstaMed an insurance company?

InstaMed is a member of the Self-Insurance Institute of America (SIIA), a member-based association dedicated to protecting and promoting the business interests of companies involved in the self-insurance/alternative risk transfer (ART) industry.

Is InstaMed a payment gateway?

Transaction Gateway InstaMed enables you to deliver cost-effective clearinghouse solutions, support a wide variety of submission formats and offer a flexible user interface.

Is InstaMed a legitimate site?

Appalling service and a scam. Paid through My Cigna app a series of medical invoices in November. They took my money and then weeks later I receive delinquent invoices from the healthcare providers because INstamed has not remitted funds they have already received from me.

Is paying through InstaMed safe?

InstaMed is PCI and EMV compliant, and utilizes encryption and tokenization technologies to ensure the safety of your patients' card data.

Is InstaMed secure?

InstaMed is certified as a Level One v3. 2.1 Service Provider with the Payment Card Industry Data Security Standard (PCI DSS), as well as the Visa Cardholder Information Security Program (CISP) and Mastercard Site Data Protection (SDP) Program.

How do I cancel InstaMed?

In such cases, please contact InstaMed Customer Service at support@instamed.com for assistance with cancellation. Select Activity from Patient Portal Home page. Click Cancel to cancel any payment made in the past two days.

Does Cigna use InstaMed?

Recent Insights InstaMed is used by many major insurers: Aetna, Anthem, Blue Cross Blue Shield Association, Cigna, Kaiser Permanente, Optumcare and others.

What is InstaMed at CVS?

A Complete Solution to Optimize Healthcare Payments Improve payment collection, empower consumers to take control of their healthcare finances and simplify billing processes with contactless, digital healthcare payment solutions that integrate into your existing workflows.

Is InstaMed safe to use?

InstaMed is audited and scanned for PCI compliance by Trustwave, the leading provider of data security and compliance services to all businesses in the payment industry including acquirers, service providers, third-party providers and merchants.

How do I opt out of InstaMed payments?

When you visit your Payment History screen (select Activity on your Patient Portal Home page) you'll see a list of all the payments you have made through the Patient Portal. Payments eligible for cancellation are marked with a Cancel link, which you can select to cancel the payment.

What is corporate ID for InstaMed?

Note: Your InstaMed corporate ID is a unique account identifier assigned during account creation.

How do I get a refund on InstaMed?

To process a refund for your patient, you must first login to your InstaMed Healthcare Payments account. Navigate to: https://online.instamed.com/providers and enter your user ID, password and corporate ID. Once logged in, instructions are available to void or refund a transaction from a receipt.

Providers

InstaMed Online for Providers is InstaMed’s cloud-based product that allows you to manage and track every healthcare clearinghouse and payment transaction, and offers robust reporting tools. No installation is required, and our user-friendly tools make it easy to train staff.

Patients

Simplify your payment experience by making easy, secure payments online.

Payers

InstaMed Online for Payers is InstaMed’s cloud-based product that allows you to manage and track every provider payment and healthcare clearinghouse transaction, all in one place. No installation is required, and our user-friendly tools make it easy to train staff.

Partners

InstaMed Online for Providers and InstaMed Support Tool are InstaMed’s cloud-based products that allow you and your customers to manage and track every healthcare clearinghouse and payment transaction, and offer robust reporting tools. No installation is required, and our user-friendly tools make it easy to train staff.

What is InstaMed Online?from instamed.com

InstaMed Online for Providers is InstaMed’s cloud-based product that allows you to manage and track every healthcare clearinghouse and payment transaction, and offers robust reporting tools. No installation is required, and our user-friendly tools make it easy to train staff.

What is InstaMed's disbursement hub?from instamed.com

InstaMed’s Disbursement Hub guarantees payers 80% ERA/EFT transaction adoption to reduce print and mail costs while meeting provider payment preferences. Our trusted payment network brings immediate value to your organization with an industry-proven solution that includes the robust Provider Adoption Program.

How to increase health plan premium collection?from instamed.com

Increase the collection of health plan premiums by offering any combination of payment options including automatic payments, recurring payments and digital wallets. Streamline your reconciliation and posting process with one platform and one end-of-day posting file.

What is a disbursement hub?from instamed.com

Disbursement Hub is one hub for all payer disbursements, including claim payments to providers and member reimbursements.

Does Geisinger use InstaMed?from instamed.com

Geisinger partnered with InstaMed to increase ERA/EFT adoption. Now, Geisinger delivers over 90% of payments via ERA/EFT to save over $450k annually.

What is InstaMed Online?from instamed.com

InstaMed Online for Providers is InstaMed’s cloud-based product that allows you to manage and track every healthcare clearinghouse and payment transaction, and offers robust reporting tools. No installation is required, and our user-friendly tools make it easy to train staff.

How many patients find medical bills confusing?from instamed.com

Are you part of the 71% of patients who find medical bills confusing? Take the hassle out of healthcare payments by paying all of your medical bills in one place with InstaMed.

Short-staffed? We can help

InstaMed has solutions to help you do more with less. Automate processes, eliminate manual steps and drive self-service patient payments. Let’s work together.

Let's Talk!

Let the InstaMed team put together a customized business case for your organization and show you InstaMed in action.