mercy care patient portal

Do you have the patient portal?

Jul 12, 2021 · Mercy healthechart is an online, interactive web portal that empowers all mercy medical center patients and their families to take a more active role in their care by providing free, secure access to health information and online communication with mercy staff.

What is a patient portal?

At Mercy, we believe sharing information builds trust and a better relationship. We believe that you should be able to see your results as soon as they are available. However, this means that you may see results even before your health care provider has …

What is Mercy Health System?

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

What is Mercy Care Services?

Patient Portal - MercyOne Statewide View your medical records online using our Patient Portals, available 24/7/365. Updates to your records and new test results post to the portal as soon as they are available. Patient Portals should NOT be used during medical emergencies, call 911 instead for immediate attention.

Connecting My Portal With Other Apps

Dignity Health Medical Foundation - Woodland and Davis is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

General Enrollment FAQs

What is My Portal (Patient Portal)?#N#My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal account, you will be able to do the following:

Manage Your Health with the MyChart Patient Portal

With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer.

MyChart allows you to

Schedule an appointment yourself or request to be contacted. View details about future appointments, including instructions and driving directions, or cancel appointments you no longer need.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

Conveniently manage your health care

The portal provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

Connecting the portal with other apps

We can help you locate your portal invitation, sign up, log in, and navigate within the portal, but we can't answer clinical questions. Please contact your healthcare provider for those inquiries. To learn more, click here .

What is the patient portal?

The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your portal, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a portal with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your portal is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

Clinic Patient Portal

NextGen Clinic Patient Portal is now available at several MercyOne Clinics. The NextGen Patient Portal allows you to connect with your doctor or primary care provider at a time that works best for you. Request an appointment, communicate with your doctor’s office and get health information online.

Hospital Patient Portal

If you have not accessed your portal since prior to June 2019, you will need to create a new account.

My OneCare

MercyOne My OneCare is an online electronic health record and patient web site. Log in below and get started.

Clinic Patient Portal

LOGIN HERE -- My OneCare is a free, secure electronic tool that gives you access to your hospital or clinic records at any time.

Hospital Patient Portal

LOGIN HERE -- My OneCare is a free, secure electronic tool that gives you access to your hospital or clinic records at any time.

Cancer Patient Portal

LOGIN HERE -- My CancerCare is a free, secure electronic tool that gives you access to your cancer care records at any time.

Request Copy of Medical Records

MercyOne Des Moines Medical Center, Attn: Medical Records/ROI, 1111 6th Avenue, Des Moines, IA 50314