hmsa patient portal

How do I use HMSA’s online care?

May 14, 2013 · Go to My Account and click Create an Account. Enter your email and create a password. If you’re an HMSA member, enter your subscriber ID from your HMSA membership card and your name and birth date. Don’t see a link to view your dental or drug claims? Check your HMSA membership card to see if you have dental or drug coverage with HMSA.

How do I view and pay my HMSA Bill?

Provider Portal - At Your Fingertips HMSA is pleased to offer this comprehensive, frequently updated online reference for healthcare providers who serve HMSA members. We encourage you to familiarize yourself with the Provider Resource Center's sections. Latest Updates:

How do I create an account with HMSA?

American Well provides the hosting and software services for HMSA's Online Care. American Well is an independent company. Please see www.americanwell.com for more information.

How do I view my dental or drug claims with HMSA?

Sign Up A Fast, Easy Way to See a Doctor With HMSA's Online Care, Hawaii-licensed doctors are available 24/7, 365 days a year. They can diagnose conditions and prescribe medication when necessary. It's easy, secure and affordable. Simply log in to get started Learn More >

How to contact HMSA about electronic payments?

Check your email for more information, or reach out to us at provider_data@hmsa.com or by calling (808) 952-7847. read more... 1

What is the HMSA verification line?

The Membership Verification Line allows you extended access hours to confirm HMSA membership and coverage quickly and easily 24 hours a day, seven days a week. All you need is a phone, your HMSA provider number or your National Provider Identifier (NPI), your patient's HMSA member ID number and your patient's birth month, day and year. Follow these simple instructions: read more... 1

How to add profile to HMSA?

Enter your child’s information as it appears on their HMSA membership card, select whether they have health insurance, and select Add Profile. If your child is the primary subscriber for their plan, enter their health insurance information as it appears on their HMSA membership card. Then click Add Profile.

How to create a password for HMSA?

Enter your email address and create a password. Select whether you have health insurance. If you have an HMSA health plan, you’ll be asked to select your health plan, either HMSA or QUEST Integration. Enter your HMSA subscriber identification number and if you’re the primary subscriber. Then click Continue.

What are the physical health issues?

Physical health. Urgent conditions such as bronchitis or ear and sinus infections. Common conditions such as a cold or the flu. Chronic conditions such as diabetes, hypertension, and allergies. Medication management. Diabetes prevention. Nutrition education. Health and well-being goals.

Do you have to be a member of HMSA to use online care?

HMSA’s Online Care is available to anyone in Hawaii. You don’t have to be an HMSA member to use Online Care. However, you must be 18 years or older to enroll.

Paying your HMSA bill

If you get your health plan from your employer: Check with your employer for details about paying your premium.

Can I set up automatic payments?

Yes. Depending on the type of health plan you have, you can set up automatic payments by mail, online, or in person. See instructions below.

What if I miss a payment?

If we don’t receive your payment on or before the due date, your health plan may end on the last day of the month you paid for.