My Chart - Patient Portal | Harlingen Medical Center
19 hours ago Patients of Harlingen Medical Center are eligible to use the Patient Portal Currently, only patients that have been admitted after July 8, 2014 can access the … >> Go To The Portal
Why choose Harlingen Medical Center for emergency care?
Patients of Harlingen Medical Center are eligible to use the Patient Portal Currently, only patients that have been admitted after July 8, 2014 can access the …
How do I log in to the patient portal?
At Harlingen Medical Center we put our patients first. The concept of "patient-focused care" is fundamental in our daily operation. The design, management, staffing and operation of the hospital are all focused on the patient's perspective, needs and overall comfort. Whether you are undergoing a routine diagnostic test or being treated for ...
How do I access my health information?
Patient-Focused Care. At Harlingen Medical Center we put our patients first. The concept of "patient-focused care" is fundamental. The design, management, staffing and operation of the hospital are all focused on the patient's perspective, needs and overall comfort.
Care begins with a safe place
We are committed to making our facility a safe place for care. You can rest assured that we've taken all the steps we can to protect you and those you love. Harlingen Medical Center is making sure you don't have to choose between safety and getting the care you need in these unprecedented times of the COVID-19 pandemic.
Why Choose Harlingen Medical Center?
Healing, Body and Mind Receive the care you need, from heart care and wound healing to preventive care and services specifically for the seniors in our community.
Awards
Read recent news about our hospital, providers, innovative programs and treatments, our latest quality and safety awards, and community service.
Does insurance cover hospital stays?
Most insurance plans do not cover 100% of your hospital stay. Your co-pay or deductible is expected to be paid at the time of service. If you are unable to pay the balance in full, you can make arrangements for installment payments.
Does Harlingen Medical Center have insurance?
Harlingen Medical Center's Business Office routinely files all necessary hospital claims to insurance companies for reimbursement. The patient, however, is ultimately responsible for all hospital services/treatment expenses. It is extremely important that the hospital be given all information regarding the patient's insurance as soon as possible, so that the Business Office can verify it is in effect and determines the nature of coverage.
What is the purpose of infection control in Harlingen Medical Center?
Harlingen Medical Center practices infection control to stop the spread of infection between patients, staff and visitors. Everyone plays a role in controlling infection in the hospital and can help by following these guidelines:
What are the rights of a patient?
Patient Rights. You have the right to consent to treatment and may not be denied appropriate hospital care because of your race, creed, color, national origin, ancestry, religion, sex (sexual orientation, marital status), age handicap, or source of payment.
Does Harlingen Medical Center have a grievance process?
Harlingen Medical Center has a grievance process and regards all patient/family concerns or complaints as significant. Patients and/or guests can lodge a grievance either verbally or in writing with the Patient Advocate and shall be informed of the hospital's policies and procedures for initiation, review, and resolution of such complaints. Grievances will be responded to within an appropriate time frame.
Is comfort an essence at Harlingen?
At Harlingen Medical Center comfort is an essence. If you have pain during your visit, you have the right to have it managed effectively. It is your responsibility to work with your physician and nurse to set up a plan that works for you. Please review your patient rights and responsibilities as listed in this manual.
Where to file a complaint in Texas?
You may also file a formal complaint with the Texas Department of Health at 888-973-0022. You may also send a written complaint to the Health Facility Compliance division of the Texas Department of Health at 1100 West 49th Street, Austin, TX 78756-3199.
Do you have the right to access medical records?
You have the right to have your medical records, including all computerized medical information be kept confidential. You have the right to access information contained in your medical record within a reasonable time frame.
What happens if you leave a hospital?
Once you leave the hospital "Against Medical Advice" (AMA), neither the hospital nor your physician will be responsible for any harm that this action might cause you or others. You have the right to be free from all forms of abuse, neglect, harassment, and/or have access to protective services.
Nondiscrimination Policy
As a recipient of federal financial assistance, Harlingen Medical Center does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color or national origin. We do not discriminate on the basis of disability or age. This statement is in accordance with Title VI of the Civil Rights A…
Special Services to Persons with Disabilities
- To provide persons with disabilities an equal opportunity to benefit from services, Harlingen Medical Center provides the following assistance: 1. Sign language interpreters, writing materials, flash cards, telephone amplification, and telecommunication devices. Call the hospital operator to use these devices. 2. Readers, personal assistance, large print, taped, and/or Braille materials. 3…
Harlingen Medical Center and Hipaa
- The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was signed by President William Jefferson Clinton August 21, 1996 and is considered to be the most comprehensive piece of legislation to affect healthcare since the introduction of Medicare. HIPAA regulations affect all healthcare providers including hospitals, physician's offices, pharmacies, medical clearing-hous…
Patient Rights
- You have the right to consent to treatment and may not be denied appropriate hospital care because of your race, creed, color, national origin, ancestry, religion, sex (sexual orientation, marital...
- You have the right to be treated with consideration, respect, dignity, comfort, and privacy while receiving treatment and personal care.
- You have the right to consent to treatment and may not be denied appropriate hospital care because of your race, creed, color, national origin, ancestry, religion, sex (sexual orientation, marital...
- You have the right to be treated with consideration, respect, dignity, comfort, and privacy while receiving treatment and personal care.
- You have the right to be interviewed and examined in surroundings designed to ensure reasonable visual and auditory privacy. This includes the right to have a person of one's own sex present during...
- You have the right to confidentiality, security, pastoral care and/or other spiritual services while receiving treatment and care.
Patient Responsibilities
- You are responsible to give to the best of your knowledge, accurate and complete information about your present health complaints, past illness, hospitalizations, medications and other matters pert...
- You are responsible for providing information about advance directives (documents that give information about future healthcare needs) should you be incapable of participating in such …
- You are responsible to give to the best of your knowledge, accurate and complete information about your present health complaints, past illness, hospitalizations, medications and other matters pert...
- You are responsible for providing information about advance directives (documents that give information about future healthcare needs) should you be incapable of participating in such discussions.
- You are responsible for informing the nursing staff or physician if you do not understand a proposed course of action or what is expected of you.
- You are responsible for following the treatment plan recommended by your physician. You are responsible or advising those treating you whether or not you think that you cannot follow a c…
Case Management and Social Services
- The hospital has nursing and social work case managers to help patients and families with discharge planning needs. They tell you about options available to meet your discharge needs and offer advice and help with various options available for you when you are ready to move to a different level of care within the hospital or the community. Just ask your nurse if you want to sp…
Patient Advocate
- Harlingen Medical Center has a grievance process and regards all patient/family concerns or complaints as significant. Patients and/or guests can lodge a grievance either verbally or in writing with the Patient Advocate and shall be informed of the hospital's policies and procedures for initiation, review, and resolution of such complaints. Grievances will be responded to within a…
Pain Control
- At Harlingen Medical Center comfort is an essence. If you have pain during your visit, you have the right to have it managed effectively. It is your responsibility to work with your physician and nurse to set up a plan that works for you. Please review your patient rights and responsibilities as listed in this manual. We use a scale of 0 to 10 to determine how much pain you are having. If you are …
Infection Control
- Harlingen Medical Center practices infection control to stop the spread of infection between patients, staff and visitors. Everyone plays a role in controlling infection in the hospital and can help by following these guidelines: Wash your hands. This is the single most important infection control measure you and anyone else can use. Wash with soap and water using vigorous friction…
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