patient portal site:montefiore.org

How do you set up a patient portal?

Montefiore Medical Center, the University Hospital for Albert Einstein College of Medicine, is a premier academic medical center and nationally recognized leader in patient care, research and community service located in the Bronx, New York.

How to get your patients to use your patient portal?

Through Montefiore's Patient Payment Portal, you will have access to your account 24 hours a day, seven days a week, in order to view your account balances, update insurance information and obtain answers to pertinent questions. In addition, Montefiore's Patient Payment Portal contains information helpful to you in understanding your bills, our ...

How to access patient portal?

For special needs or concerns about meals, contact the Nutrition Department at each hospital between 6:00 am and 6:00 pm daily. Montefiore Hospital: 718-920-2771. Jack D. Weiler Hospital: 718-904-2364. Wakefield Hospital: 718-920-9979.

How to use your patient portal?

Primary care patients can email their doctor, check on lab results, request a medication refill, access information to manage their health and create their own personal health record to access at any time 24/7 through a secure patient portal. Learn more about this online feature.

Hospital Room Options

Patient units are organized by medical specialties and are equipped for your medical care, comfort and safety. You may request your preference, although your first choice may not always be available. When assigning rooms, the hospital considers medical need as our first priority. There are two types of rooms available to patients:

Guidelines on Bringing Personal Belongings

While we encourage you to bring items with you that will increase your well-being and comfort, Montefiore cannot be responsible for personal items. To safeguard your personal belongings and to meet hospital rules, we ask you to keep the items you bring to a minimum.

Telephone Service at the Hospital

Cell phone use is permitted on patient floors but in certain areas may be restricted due to interference with medical equipment.

Meals

Montefiore is sensitive to cultural dietary guidelines and restrictions. Meals served at Jack D. Weiler Hospital are prepared under rabbinical supervision in accordance with Jewish dietary laws (KASHRUTH). For special needs or concerns about meals, contact the Nutrition Department at each hospital between 6:00 am and 6:00 pm daily.

What is Montefiore's customer service department?

Montefiore's Customer Services Department is dedicated to making the care experience at our hospitals and outpatient facilities the best it can be for patients and their families. Learn more about the services we provide.

What is Montefiore nursing?

Montefiore nurses take enormous pride in the high-quality nursing care provided to their patients. The patient care experience at Montefiore is one that respects every patient's background and beliefs. The diversity of our patients is reflected in our nursing staff and their attention to service and sensitivity is apparent in their day-to-day actions and attitudes. Learn more about our nurses.

How much is a medical record in New York?

In accordance with New York state law, there is a per page fee ($0.75 per page and $6.50 for medical records on CD) if the medical record is being released to the patient or patient representative. If copies are going directly to a physician or hospital, there is no charge.

How many emergency departments does Montefiore have?

Montefiore Medical Center has four adult Emergency Department facilities and also operates a Pediatric Emergency Department at The Children's Hospital at Montefiore. Learn more about these emergency services at Montefiore.

Does Montefiore pay hospital bills?

To help patients deal with the stressful and overwhelming experience of paying their medical bills, Montefiore has created a Patient Payment Portal, which allows for hospital bills to be paid online. The site also contains information to help patients understand their bills and Montefiore's billing policies, while also helping them to apply for financial aid. Learn more about paying your hospital bills online.

Does Montefiore Medical Center exclude people?

In addition, Montefiore Medical Center does not exclude people or treat them differently because of race, color, religion, sex, national origin, disability, sexual orientation, gender identity or expression, physical appearance, or age.

How many topics are in the patient health library?

Our patient health library includes more than 6,000 topics relating to healthcare services, treatments and medications allowing you and your family to find answers to your health concerns quickly and easily, 24 hours per day. Become a more informed patient.

What is Montefiore Medical Center?

Montefiore Medical Center is surrounded by a myriad of community services and resources that extend upon the care offered to our patients, including elderly support programs, the Mosholu Montefiore Community Center and the YMCA, among others. Discover the services and resources offered in the area.

What is Montefiore ACO?

The Montefiore Accountable Care Organization (ACO) is a program that provides certain beneficiaries of the original Medicare program enhanced care coordination and a focus on illness prevention and wellness. ACO beneficiaries can view or download a list of physicians in the Montefiore ACO Network by clicking here to access the Montefiore ACO Network Directory.

Is Montefiore Medical Center accessible by car?

All locations at Montefiore Medical Center are easily accessible by air, train, car, or public transportation. Once you reach your destination, there are a number of different parking options available, ranging from on street and valet parking to public garages. A convenient listing of travel and parking options for each facility is located at our Locations, Directions and Parking webpage.