gonzales texas healthcare system patient portal

Why is patient access important?

Can an adult patient get a copy of their medical records?

Who can release a patient's medical records?

Can a patient request a change to their medical record?

Does Memorial Hospital require a written authorization?

What is patient experience?from healthgrades.com

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Where is the thrive healthplex?from gonzaleshealthcare.com

Location and Contact: 1300 Captain Albert Martin Trail. Gonzales, TX 78629. (830) 672-4986.

When was Holmes Hospital built?from gonzaleshealthcare.com

The current facility, built in 1978, follows a tradition of community service begun by the Holmes Hospital, which opened in 1921. Whether entering the system through our Emergency Room, with its Trauma Level IV designation, or as a direct admit from a primary care physician’s office, the patient coming to Memorial Hospital can access ...

Why is patient access important?

Patient access to their medical records is an important right and we will attempt to provide that access in a timely and efficient manner. However, there are some rules and guidelines which we are required by law to follow in order to ensure our patients’ most private information is held in strict confidence.

Can an adult patient get a copy of their medical records?

The competent, adult patient is entitled to receive a copy of their medical records. Please contact the department in advance so that we can have them ready for you to pick up. The patient is the only person to whom we can release copies unless they authorize someone else to receive their records in person.

Who can release a patient's medical records?

If a patient is not mentally competent to authorize the release of their records, the person specified in a Durable Power of Attorney for Healthcare may act as the patient’s agent to authorize release. Parents and legal guardians may also receive copies of their children’s records. In the case of a deceased patient, only the next of kin (as recorded on the death certificate) or the executor of the estate may have access to the patient’s records.

Can a patient request a change to their medical record?

A patient may request a change to information in their medical record if they feel an error has been made. However, this requires the consent of the person who made the original entry. Any authorized changes will become a part of the patient’s medical record.

Does Memorial Hospital require a written authorization?

The release of records from Memorial Hospital directly to another healthcare provider does not require written authorization. Please provide the name, address and/or fax number of the hospital, clinic, or physician where the records are to be sent and we will be happy to send them for you.

Why is patient access important?

Patient access to their medical records is an important right and we will attempt to provide that access in a timely and efficient manner. However, there are some rules and guidelines which we are required by law to follow in order to ensure our patients’ most private information is held in strict confidence.

Can an adult patient get a copy of their medical records?

The competent, adult patient is entitled to receive a copy of their medical records. Please contact the department in advance so that we can have them ready for you to pick up. The patient is the only person to whom we can release copies unless they authorize someone else to receive their records in person.

Who can release a patient's medical records?

If a patient is not mentally competent to authorize the release of their records, the person specified in a Durable Power of Attorney for Healthcare may act as the patient’s agent to authorize release. Parents and legal guardians may also receive copies of their children’s records. In the case of a deceased patient, only the next of kin (as recorded on the death certificate) or the executor of the estate may have access to the patient’s records.

Can a patient request a change to their medical record?

A patient may request a change to information in their medical record if they feel an error has been made. However, this requires the consent of the person who made the original entry. Any authorized changes will become a part of the patient’s medical record.

Does Memorial Hospital require a written authorization?

The release of records from Memorial Hospital directly to another healthcare provider does not require written authorization. Please provide the name, address and/or fax number of the hospital, clinic, or physician where the records are to be sent and we will be happy to send them for you.