medico centro cathedral city patient portal

What is Centro Medico cathedral city?

One of our largest clinics, Centro Medico Cathedral City provides a wide range of medical and dental services, including urgent care. Services are available for all ages, regardless of ability to pay. Centro Medico Cathedral City is part of Borrego Health, a not-for-profit organization.

What insurance does Centro Medico cathedral city accept?

Centro Medico Cathedral City is part of Borrego Health, a not-for-profit organization. We accept most insurances. Sliding fee scale is available for those who are uninsured or underinsured.

What is the MyHealth patient portal?

Our online patient portal is a secure way to help you manage your health care and the health care of your minor children. Through “MyHealth” you can do many things from your computer, including:

How do I make sure I am receiving patient portal emails?

To ensure that you are receiving Patient Portal emails please do the following: Add NextMD.com to your contact list, address list, safe list, or "Do Not Block" list. Account will be locked for 20 minutes after 4 failed login attempts. Please remember that password is case sensitive.

Centro Medico Cathedral City - Urgent Care

Borrego Health provides high quality, comprehensive, compassionate medical and dental care to the people in our communities, regardless of their ability to pay. We serve these communities and regions with respect, dignity and cultural sensitivity as a medical and dental home and safety net for essential health care and social services.

Application Assistance

Please call (844) 542-2121 to be connected to a care coordinator specialist (CCS) near you.

What is a patient centered medical home?

There are many benefits to patients of a patient-centered medical home: You select the Primary Care Provider (PCP) that you prefer. Your PCP practices evidence-based care. This means that your clinician provides you with the health management that has proven to be most effective for your condition.

How long does it take for a PCP to process an urgent referral?

Urgent Referrals: Many health plans require prior authorization for urgent referrals. These requests are usually processed within 72 hours. If your PCP determines that the required care must be provided sooner, you may be referred to the emergency room or another medical facility to provide immediate care.

How does PCP work?

Your PCP works with the same team of nurses, medical assistants, and other staff. You work with your team to develop a personalized health plan that meets your needs. You have more ways to reach your team and get answers to your healthcare questions. You get to know the members of your team and they get to know you.

How long does it take for a referral to be processed?

Routine Referrals: Please allow 7-10 days for the request to be processed. This is necessary to comply with health plan requirements for prior authorization and to comply with any other plan limitations. Every effort will be made to schedule your appointment within 30 days of your referral.

How to manage your condition?

Work with you to develop methods to manage your conditions. Provide you with health education materials and information to help you manage your conditions. Refer you to other medical specialists when necessary. Provide preventative services including screenings for chronic conditions, physicals, and immunizations.

How far in advance can you make an appointment with a doctor?

If you cannot make your appointment, you may call us at least 24 hours in advance to let us know. This allows enough time to offer your appointment to another patient. Failure to provide at least 24 hours’ notice counts as a missed appointment.

When transitioning care from another provider, it is important that Borrego Health receive a copy of your medical information

When transitioning your care from another provider, it is important that Borrego Health receive a copy of your medical information from your prior provider. You may be required to sign an Authorization for Use or Disclosure of Health Information form to authorize the release of your information to our clinic.

Walk-In Medical Visits

Walk-in medical visits are also available. The wait time for a walk-in visit varies from a few minutes to several hours, depending on the urgent needs of other patients.

What to Bring

The medication bottles of your current medications (including vitamins and dietary supplements)

Cost

Borrego Health clinics accept a broad range of payment and insurance plans. Many of our patients qualify for free or low-cost services based on their income and family size. Click here to learn more about our Sliding Fee Discount Program. Any additional questions, please contact your clinic directly.

Questions, Problems or Concerns

We are dedicated to customer service and treating our patients with dignity and concern. We want our patients to feel comfortable asking questions about their care and health issues. If you are dissatisfied with your care for any reason, please contact your clinic directly to speak with the Clinic Manager.