Telehealth — Gilleon Health
31 hours ago Login Into Portal. In order to create a portal account, patients must be registered in our Electronic Health Record (EMR) and receive a link from our office which can be requested via the form below or by calling 773-832-8700. Since creating a registration link is a manual process, forms submitted outside of normal business hours will be ... >> Go To The Portal
New Prescriptions
Most new prescriptions are submitted electronically to your preferred pharmacy by the end of the day of your appointment. You can confirm if/when your prescription has been submitted and verify which pharmacy we have on file by checking the patient portal.
Refills
If you have a prescription that needs to be refilled prior to your next office visit please submit a request through the patient portal. Using the patient portal for refill requests is the most efficient way to ensure the accuracy of the prescription you need refilled.
Schedule II Controlled substances
Some Schedule II substances such as Adderall, Vyvance and Vicodin can be useful for controlling symptoms of ADHD and pain but have a high potential for misuse and are, therefore, closely controlled by local, state, and federal governments.
Appointments
In wake of the COVID-19 Pandemic, we continue offer Telehealth video appointments for quick conversations, such as follow-up appointments, reviewing medications or test results, etc. Our schedule has been changing almost weekly as we respond to circumstances, so please use the booking buttons below to check availability.
Office Visits
There are some types of appointments for which Telehealth is not practical. For patients that do need be seen in-office, we are taking the following steps to reduce exposure to other patients:
communication
During this pandemic we are committed to doing everything possible to ensure our patients receive the care, medication, and information they need. In order to help us accomplish this, we ask that you help minimize the influx of phone calls by using the patient portal whenever possible.
Billing Questions
While we use a third party billing company, some basic billing questions can be answered by our front desk at 773-832-8700.
Clinical Inquires
Instead of calling or emailing the front desk to inquire about clinical concerns such as refill requests, or the status of test results, we strongly encourage patients to message the clinical team directly from the patient portal. In addition, please see the links below that provide answers to common questions:
How to Obtain Your Results
- In most cases, we receive test results from the lab within a week of your appointment. After they have been reviewed by the appropriate staff, they are posted to our patient portal. You can obtain your results by logging into the patient portal here.
What Happens Next?
- That depends. If the provider determines: 1. That the results warrant additional testing or an action on your part, our office will write a note on your patient portal ask you to schedule a follow-up appointment. 2. That the results warrant a relatively straightforward and simple action (i.e sending a short term prescription or recommending an over-the-counter medication) the provide…
and If You Still Have Questions?
- Start by sending your provider a message via the patient portal. Please note however, that while we strive to provide the most convenient methods for patients to communicate with their clinical provider, efforts to respond to even “quick questions” via the portal can at times prove to be cumbersome and inadequate for both patients and our staff. Fortunately, most insurance plans r…
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