uw medflight emt patient report request

What should I do if MedFlight is experiencing response time issues?

Alert MedFlight for a possible activation of the critical care transport team and aircraft, reducing response time. Continue to communicate with MedFlight's Communications Specialists.

How does the emergency department work at UW Health at the American Center?

The emergency department at UW Health at the American Center is equipped to handle emergencies, admit patients for hospitalization and transfer adults or children to our Level I trauma center for more specialized needs.

How do I request Med Flight?

Med Flight staff work closely with first responders to bring a doctor and nurse to the scene, and assist or care for patients. EMS providers can quickly request Med Flight through our app. To download, search for Metro Alert and download Med Flight-UW Health, Wisconsin.

Does the MedFlight Helo alert activation request bypass 911?

No, using the app’s MedFlight Helo Alert activation request feature does not bypass your normal 911 dispatch protocols and is meant as an aid for early activation to request a medical helicopter. This is accomplished by capturing your GPS coordinates and request specifics to send to MedFlight’s Communications Center.

How to use MedFlight Helo Alert?

As noted above, the additional steps are only required if you wish to use the "MedFlight Helo Alert" feature: 1. On the “MedFlight Helo Alert” screen, press “Continue”. (Internet data services are required) 2. Please complete the form by providing all required field information.

How many hours a day are nurse paramedics available?

Additionally our Medical Control Physicians are available twenty-four hours a day when our crews need an immediate consultation.

Can Metro Alert be used for a helicopter?

Please use your primary agency. The Metro Alert application can only be registered to one agency and local dispatch center per device. When the Metro Alert app is used to request the helicopter while working for a secondary agency, you can notify our Communications Center during the activation process.

Cookie notice

We use cookies on this site to enhance your experience and improve our marketing efforts. By continuing to browse without changing your browser settings to block or delete cookies, you agree to the storing of cookies and related technologies on your device. Learn More

Our pledge to you: Exceptional care, comfort and convenience

We have three emergency departments (EDs). Two EDs are located at 600 Highland Ave. in Madison.

Trust us when you need emergency care

We treat conditions and injuries that could be life-threatening or pose an immediate risk to your health and well-being. Patients are brought to our emergency departments from around the region, and some can be brought to us by Med Flight, our air and ground critical care transport service.

Caring people caring for you

Our emergency medicine providers work as a team to provide you care. A board-certified emergency physician leads the care team. Others who might be involved in your care include registered nurses, technicians, pharmacists, social workers, child life specialists and respiratory therapists.

Help when you need it most: What to expect in the ED

Our goal is to see and treat everyone in the ED as quickly as possible.

What states does UW Medicine work with?

We partner with hospitals across Washington, Wyoming, Alaska, Montana and Idaho. Our UW Medicine affiliation strengthens our care, while at the same time we maintain good relationships with all hospitals in our region. We fly wherever first responders and care providers decide the patient needs to go for care.

What is an Airlift Northwest membership?

Airlift Northwest Membership protects you and members of your household from the unexpected costs of air transport during a medical emergency. When you or a family member are seriously ill or injured, the attending physician or emergency response team may determine that air medical transport is needed. In those cases, you may request Airlift Northwest.

How many years of nursing experience is required for a flight nurse?

The cumulative experience on each flight can equal up to 50 years of combined nursing experience. Each flight nurse holds a certificate in their area of expertise; this includes certifications in pediatric critical care, adult critical care and/or neonatal critical care.

Is Airlift Northwest a medical transport agency?

Airlift Northwest is the crucial link between medical providers and patients, leading-edge research and real-life need, communities and high-quality care—the kind all people deserve. Airlift Northwest has been accredited by the Commission on Accreditation of Medical Transport Services, or CAMTS, since 1997.

Is Airlift Northwest a non profit?

Every call is a renewal of our founding belief. Airlift Northwest is a not-for-profit community service . We provide $6 million in charity flights each year.

How to contact UW Medicine?

Call 206.598.5500, or complete the UW Medicine referral form and fax it to 206.598.8722. To transfer a patient, or for other urgent and after-hours requests: Call Medcon at 800.326.5300 and ask for the MICC doctor or perinatologist on call.

What is the phone number for UW Medicine?

Call the UW Medicine Contact Center at 206.520.5000 or 877.520.5000 (toll-free), Monday-Friday, 7 a.m. - 7 p.m. For emergencies, call 911. (Do not use our referral options.)

What is the phone number for Heart Institute?

Patients who are requesting new appointments or self-referrals may call 206.598.0190 to reach the Heart Institute. For the contact information for each of our Heart Institute locations view here. Send a Patient Referral: Referrals may be sent via fax to 206.598. 7451 or call 206.598.8069.