adena health patient portal

What is Adena clinic based patient portal?

The Adena Clinic Based Patient Portal allows patients access to their secure health information conveniently at any time. It coordinates and sends timely provider updates and reminders to patient’s personal email. The online Patient Portal is easy, allowing patients to access:

What's new at Adena health system?

To help our busy friends and families, Adena Health System is trying to give patients a little time back with the convenience of the Adena Clinic Based Patient Portal, now with easy online co-payment acceptance. The Adena Clinic Based Patient Portal allows patients access to their secure health information conveniently at any time.

How do I contact Adena hospital customer service?

If you have any questions regarding your Adena Hospital billing statements, please call 855-275-7408. For questions related to your account or statement, please contact the customer service number on your statement. Cashier Hours: Monday and Tuesday from 9 a.m. to 12 p.m. Wednesday - Friday from 1 p.m. to 4 p.m.

What information can I find on the clinic based patient portal?

On the Clinic Based Patient Portal you can find the following information: Immediate access to your personal health record.

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Patient Resources

The Adena Orthopedic and Spine Institute delivers the most advanced orthopedic and spine care in the region at its new 111,000-square-foot facility.

Called to Serve Our Communities

Adena provides quality health care for the more than 400,000 people who call south central and southern Ohio home. Our staff is skilled in specialty services not often found in rural areas, like open heart surgery, cardiac catheterization, and cancer care.

What to Bring

Please only pack personal items that you will need during your hospital stay, like a robe or reading material. It’s also helpful for your caregivers to have a complete list of medications you’re taking.

Patient Safety

Every patient of the Adena Health System has the right to expect safe, high quality care at all times. To provide the safest care possible, we must work together as a team.

Food and Nutrition

Good nutrition is the cornerstone to maintaining good health and recovering from illness. Your diet depends on your medical condition and may change throughout your stay from a regular heart healthy diet to meals meant to control blood sugar for diabetics.

Outpatient Medical Nutrition Therapy

If you need advice on how to best manage your diet for diabetes, cardiac disease, eating disorder, renal disease, cancer, malnutrition or sports nutrition, Adena can provide nutrition therapy. To schedule an appointment for nutrition therapy, call 740-779-7711.

Mail Services

Incoming mail for our patients is delivered daily. If you are discharged and receive mail, we will forward to your home address. If you want to send mail during your stay, our staff can place stamped mail in our mailroom. Books of stamps or singles are available in the gift shop.

Interpreter Services

If you have limited ability in speaking English, Adena can provide interpretive services. Our interpreters can provide communication with health care providers through most foreign languages and American sign language. If these services are needed, please notify us at least 48 hours in advance.

Chapel and Pastoral Care

Our hospitals have a chapel and offer pastoral care. Caregivers at each location can help patients request a visit from the hospital chaplain.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What do you do if you are an authorized caregiver?

If you are an authorized caregiver that needs help accessing a family member’s account, you will need to contact that family member’s medical provider for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What is the Patient Portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. top

How old do you have to be to use the Patient Portal?

Any active patient over the age of 13 is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information. top

How to see scheduled appointments on calendar?

Click the Appointments tab. Your scheduled appointments will appear listed under Upcoming Appointments . top

How to sign out of a portal?

Click the Sign Out link at the top right of the screen. Alternatively, if your keyboard remains idle for 10 minutes or more, you will receive a pop-up window asking if you are still actively using the portal. If you do not click the OK button, you will be signed out automatically. Any information you have typed and not saved or sent will be lost.

What happens if you give someone a power of attorney?

If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.

Can you make your test results available on the patient portal?

It is at your provider's discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal. top

Can you delete messages from the Patient Portal?

You cannot permanently delete sent or archived messages. This is because all messages that you send and receive in the Patient Portal are part of your medical record. top