directions for setting ku patient portal

by Sincere Wilderman 9 min read

portal instructions | Counseling and Psychological Services

27 hours ago The University of Kansas Medical Center serves as the health sciences campus for the University of Kansas. Comprised of three schools and a large research enterprise, KU Medical Center's Kansas City campus shares a physical location with The University of Kansas Hospital, which provides clinical care for patients and serves as a primary clinical training site for our students. >> Go To The Portal


How do I get Started with the patient portal?

The University of Kansas Medical Center serves as the health sciences campus for the University of Kansas. Comprised of three schools and a large research enterprise, KU Medical Center's Kansas City campus shares a physical location with The University of Kansas Hospital, which provides clinical care for patients and serves as a primary clinical training site for our students.

How do I get to Ku Medwest?

Choose your health system location. If you use one of our locations in the Kansas City area, sign in to MyChart. If you use one of our locations outside of the Kansas City metropolitan area, select your location to sign in to your patient portal: Great Bend Campus. St. Francis Campus. St. Rose Medical Pavilion.

How do I get in touch with my provider?

Please follow these instructions: 72 hours after you have enrolled in classes at KU, log into Watkins Health Services patient portal using your online KU ID and password. Click on the …

Why choose Ku Medwest Ambulatory Surgery Center?

If using Chrome, open the browser menu and click Settings. Search "pop-ups" or under Privacy and Security, open Site Settings. Open Pop-Ups and Redirects. Slide the switch to On …

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How to contact MyChart?

Need MyChart assistance? Email us or call 913-588-4040.

How to use MyChart?

Get started with MyChart 1 Go to MyChart. 2 Click the Sign Up Now button. 3 Provide some brief identification information. 4 Start using MyChart.

What is MyChart medical billing?

MyChart allows you to quickly and securely pay your medical bill online.

Where are lab results sent?

Lab results are given to the ordering provider and placed in the student's medical record at WHS. In most instances, negative lab results are sent via secure messaging to the patient. Please make sure that your current email address is registered with Watkins Health Services.

What is the phone number to call for Watkins lab results?

If you have questions regarding your lab results, call our Nurse Helpline at 785-864-9583 11.. If your lab testing was ordered by someone outside of Watkins Health Services, the lab will send your test results to that provider. Please contact your provider's office for the results.

Does Watkins Health accept blanket authorization?

No. Watkins Health Services will not accept any blanket authorization to disclose medical information that may be created in the future. We want you to be aware of what you are disclosing; therefore your authorization must be on past medical information. For more information, please call our Registration & Records Office at 785-864-9506 33.

Does KU have health insurance?

The University of Kansas has a contract with UnitedHealthcare to offer reasonably priced insurance to our students. It is not required for students to have health insurance while at KU, but it is highly recommended. This contract with UnitedHealthcare allows you to receive services at Watkins, without having to pay your deductible first. Each school year there are three open enrollment periods in which you would be able to sign up for the insurance. It usually opens the month before the semester starts and closes at the end of the month when the semester starts (i.e., fall enrollment would be July-August). If you do not apply for the insurance within these enrollment periods, you will not be able to get coverage. The exception to this would be a life qualifying event; birth/adoption of a child, loss of previous coverage in the last 30 days, marriage, etc. If you are applying due to a life qualifying event, you need to come to the Business Office to apply. If you want to apply for insurance during the open enrollment period, you can do this online 21. Not all students qualify for student insurance. Eligibility will be determined by UnitedHealthcare and your enrollment with the University.

Does KU have a health fee?

1. Every student at KU pays a health fee each semester as part of the mandatory campus fees. It is not optional. The health fee entitles the student to be seen by our providers at no charge for the office visit including no co-pay.

How early can you check in for KU class?

Please check in at the Registration Desk at least 15 minutes prior to your scheduled appointment time.

What does continuity of care mean?

Seeing the same provider you have seen before for a problem ( continuity of care).

How far in advance can you cancel an appointment at WHS?

There is a charge for appointments not canceled at least two (2) hours in advance. If you need to cancel an early morning appointment, you must call the evening before to avoid the cancellation fee. You may leave a message on the WHS voicemail system, which is activated after normal business hours.

What happens when you check in at a nursing home?

Once checked-in, you will be directed to wait to speak with a registered nurse who in turn will direct your care to an apropriate available provider.

What happens after check in at a hospital?

Once the check-in process is completed, you will be directed to the waiting area and the medical provider will be notified of your arrival.

Can you see before an appointment at WHS?

You will be seen as soon as possible, but wait time can vary. Patients with scheduled appointments may be seen before you, even if you have been waiting longer. (Remember, when you make an appointment in advance, your wait time at WHS will be reduced.)

How to make an appointment for WHS 6?

Make an appointment online through the myWHS 6 patient portal. Call 785-864-9507 2 to schedule an appointment. Walk-in without an appointment for conditions that need to be treated as soon as possible. Check in at the reception desk in the main lobby. You will be seen as soon as possible, but wait time can vary.

How to test if my Zoom device is ready for telehealth?

You may test that your device is ready for telehealth appointments by visiting the web page, zoom.us/test.

Where is the password for Zoom meeting?

You'll see the Zoom meeting ID and password at the top of your screen . You may call or text your family members or caregivers the meeting ID and password. They can join your meeting from zoom.us/join and enter the ID and password. You can also tap Participants at the bottom of your screen.

What is the phone number for Zoom?

If you need assistance preparing your device with Zoom, call 913-588-4040.

What is MyChart portal?

The MyChart patient portal offers information, features and functions to help you better manage your health. Use it to schedule visits, check lab and test results, communicate with your providers and more. You can create an account online.

Can you ask for assistance when you call to make an appointment?

You can also ask for assistance when you call to make your appointment.

How to open Zoom meeting on iPhone?

For an iOS device, such as an iPhone, tap the app store icon on your device. Tap Search, enter Zoom in the search text box. Choose Zoom Cloud Meetings and tap Get. Then tap Open.

Can you invite family members to telehealth?

You are welcome to invite family members or caregivers to join your telehealth video visit. Let them know the date and time of your virtual doctor visit in advance.

How to access a patient portal?

With a patient portal: 1 You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved. 2 You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. 3 E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

How old do you have to be to get access to your child's portal?

If you have a child under age 18 years, you may be given access to your child's patient portal, too.

Can you access all of your health information?

You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines.

How long does it take to return home after a KU med?

You'll be able to return home the same day, usually within 2 hours of your procedure.

What level of accreditation does KU MedWest have?

Family practice, pediatrics and internal medicine at KU MedWest have earned Level 3 Patient-Centered Medical Home™ Accreditation, the highest ranking from the National Committee on Quality Assurance.

Is KU MedWest a family practice?

And whether our patients are 9 days or 90 years old, our physicians are on hand to help take care of them. KU MedWest is a true family care practice dedicated to taking care of you and your family. Our licensed staff will assist you when a physician is unavailable, including after-hours on-call services.

Why do you have to have all your specialists in the same facility?

By having all of your specialists located in the same facility, you save the time of traveling from one doctor’s office to another.

Does KU MedWest have a specialist?

Sometimes your primary care doctor needs to refer you to a specialist. At KU MedWest, that’s easy. Our specialists are right down the hall.

How to get a response from MyChart?

Simply place your request in MyChart and complete a brief survey about your symptoms. If you submit your request before 1 p.m. on a weekday, you will receive a response by 5 p.m. that day. If you submit your request after 1 p.m. or on a weekend or holiday, you will receive a response by noon on the next business day.

How many square feet is KU MedWest?

You'll find the care you need in a single location at KU MedWest. This 60,000-square-foot facility offers comprehensive and convenient medical care, including primary and specialty care, complete diagnostic and imaging services, laboratory services, an outpatient surgery center and urgent care.

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Mask Required to Enter

  • When coming to Watkins, you must wear a face mask at all times regardless of COVID-19 vaccine status. Help conserve our supply by bringing your own mask from home. If you do not have one, a mask will be provided when you enter the building. Last updated June 1, 2021
See more on studenthealth.ku.edu

Virtual Appointments Available

  • Watkins offers virtual appointments for students to connect to one of our board-certified medical providers via the Zoom app. This video-conferencing technology allows for live consultations over a computer, tablet or phone for students who are in Kansas at the time of the visit. There is no charge for Zoom appointments for students who have paid the health fee1as part of their requir…
See more on studenthealth.ku.edu

Important Information About Appointments

  • Students are strongly encouraged to make appointments to be seen by a Watkins Health Services medical provider. Same day and walk-in appointments are also available. Advantages of making an appointment include: 1. Reducing your wait time. 2. Seeing the provider of your choice. 3. Scheduling a visit at a time that is convenient for you. 4. Seeing th...
See more on studenthealth.ku.edu