diagnostic imaging patient portal login

How do I contact CNY imaging support?

Our patient portal allows patients to view: If you have any questions about the patient portal or a problem with your log in, please send an email to portal@cnyimaging.com. Our support team is available Monday through Friday 8:30am to 5:00pm. *Please do not email sensitive personal information such as DOB.

How do I sign up for the patient portal?

At the top of our webpage, click “PATIENT PORTAL” or CLICK HERE IMPORTANT: Make sure all of the information you provide (name, date of birth, zip code, and email) matches what you have on file with us. Any items that do not match may prevent you from registering. If you’re not sure, LIVE CHAT us now to confirm

How do I view my Exam results on the portal?

Click on “Need an Account?” to begin. Where available, use your Portal Pass provided during your visit and enter the iCode to see your exam results.

What do you do once your health account is activated?

Once your account is activated, you may use your login credentials to access your personal health information

Does UDMI protect patients' health information?

Please be aware that UDMI takes its responsibility and duty to protect patients’ private health information seriously. Accordingly, please follow the below instructions carefully. Please note that there are different instructions for reports and images.