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What is the secure patient portal (spp)?

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What is a patient portal and how does it work?

This form is for contacting technical support for the Patient Portal. To contact your provider's office, please send them a secure message or reach out to them directly. Fill out the form below detailing the issue that you are experiencing. Please be as detailed as possible; the more information you provide the better we can help you. ...

What are the best security options for patient portals?

This form lets you set a password for your patient portal account so you can access your medical information and send requests to your provider. For security purposes, we also ask you to provide some identifying information.

How do you secure patient data in a hospital?

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How to protect patient portals?

Safety of Patient Portals: Extra Tips to Follow 1 See if the software for patient portals was independently tested for security readiness. Use only a HIPAA-compliant software from a reputed vendor. Update the software regularly. 2 Don’t underestimate the value of physical safeguards in reducing the risk of breaches or unauthorized access. For example, consider installing an alarm system in the building or the facility that houses the servers. 3 Make sure your staff has received proper training on explaining what patients can do to keep their health data secure. 4 Use secure online forms to collect patient information. Find more on Creating Secure Web Pages and Forms. 5 If your portal accepts online payment using a credit card, it is essential that it complies with The Payment Card Industry Data Security Standard (PCI DSS).

Why are patient portals important?

No doubt, patient portals are highly effective in increasing patient engagement and optimizing treatment outcomes. But many patients tend to be reluctant in adopting this “new” tool as they are concerned about the security and privacy issues. The safety concerns make a lot of sense considering how hackers are increasingly attacking health data.

What is the best way to protect information?

Encrypt the information. Whether you are storing the information or sending it through the internet, encryption is strongly recommended. Encryption renders the information unreadable to those who do not have a security key. The security key is available only to the authorized persons.

What is the security key?

The security key is available only to the authorized persons. With encryption, even if a hacker gets access to the data, they cannot make sense of it. Two forms of encryption are- hardware encryption and software encryption. For the highest level of security, experts recommend using both these forms.

Is a patient portal a good tool?

Patient portals are relatively new in the Health-IT arena. And as with any new tool, a mass adoption is sure to take some time. No doubt, patient portals have some security concerns. However, this does not take away the fact that they are a great tool for enhanced patient engagement. With the right policies on risk management, you can expect to attract more patients in your portal.