design concept for data display in patient portal

What needs innovation in portal design and implementation?

Innovation may be needed to inform patients about portal services prior to hospitalization. For example, patients could sign up for outpatient portals which would be similar in design to the inpatient portals to ensure seamless transition between the two portals.

What are the key goals of the patient interface design?

Two key goals of the design for the patient interface were (1) to organize the clinical data in an educational format and (2) to enable patients to author a detailed, tailored Diabetes Care Plan to share with their PCP.

What is the role of patient portals in health care?

Some patients recognize the role of patient portals in their health care, reporting satisfaction with the ability to communicate with their health care teams and perform tasks such as requesting prescription refills conveniently [3,16].

How can patient portals help in the discovery of medical errors?

A systematic review by Dendere and colleagues found that many patients seek unrestricted access to their medical records and tailored health education. Patient portals can help provide this information. The study concluded that patient portals aid discovery of medical errors.

What are the features of a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

How do you implement a patient portal?

7 Steps to Implement a New Patient Portal SolutionResearch different solutions. ... Look for the right features. ... Get buy-in from key stakeholders. ... Evaluate and enhance existing workflows. ... Develop an onboarding plan. ... Successful go-live. ... Seek out painless portal migration.2 Jul 2020

What information is accessed through patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.29 Sept 2017

What are the benefits and challenges of implementing a patient portal?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.17 Feb 2016

How do patient portals improve nursing practice?

While the evidence is currently immature, patient portals have demonstrated benefit by enabling the discovery of medical errors, improving adherence to medications, and providing patient-provider communication, etc. High-quality studies are needed to fully understand, improve, and evaluate their impact.

What is the concept of health information exchange?

What is HIE? Health Information Exchange allows health care professionals and patients to appropriately access and securely share a patient's medical information electronically.16 Oct 2019

How do patient portals improve patient outcomes?

Most of the portal interventions used tailored alerts or educational resources tailored to the patient's condition. Patient portal interventions lead to improvements in a wide range of psychobehavioral outcomes, such as health knowledge, self-efficacy, decision making, medication adherence, and preventive service use.19 Dec 2019

What is the purpose of a patient portal?

According to the officials, a key priority of such a patient portal is to provide patients with convenient round-the-clock access to personal health information (PHI) via the Internet.

How do authorized patients interact with healthcare providers?

Besides, authorized patients can interact with healthcare providers by submitting messages, scheduling appointments, or requesting prescription renewals through the portal. Among other system’s features there is the ability to get reminders and notifications for lab results, upcoming visits and diagnostic investigations.

Nurses can increase the use of a valuable healthcare tool

Editor’s note: This is an early release of a web exclusive article for the January 2022 issue of American Nurse Journal.

Challenges

Several factors—age, race, ethnicity, education, health status, and health literacy—influence portal benefits. A review by Irizarry and colleagues found that non-white patients and those with fewer years of formal education are less likely to register for patient portals than the less vulnerable populations would.

The future of portals

Portals and the devices to access them continue to evolve. Devices available remotely monitor vital signs, glucose levels, and heart rates, which contribute to the integration of human connection and technology.

Empower patients

Nurses occupy the frontline of patient communication. They play a critical role in encouraging patients to use portals by explaining the benefits, demonstrating their use, and providing reliable information about their security. Easy-to-use portals empower patients to access their personal health data and participate fully in their care.

How can design thinking improve health care?

Applying Design Thinking to health care could enhance innovation , efficiency, and effectiveness by increasing focus on patient and provider needs. The objective of this review is to determine how Design Thinking has been used in health care and whether it is effective.

What are the search terms for design thinking?

Studies published through March 31, 2017, were identified through searches of online databases (PubMed, Medline, Web of Science, CINAHL, and PyscINFO) using the following search terms: “health,” “health care,” or “healthcare”; and “Design Thinking,” “design science,” “design approach,” “user centered design,” or “human centered design.” Additional articles were included if they were referenced as original research articles in existing articles. To provide an overview of the range of uses of the Design Thinking approach, we did not limit our review to specific populations or conditions and included articles addressing multiple health promotion and disease prevention topics. Given the search terms, the likely target populations for inclusion were patients and health care professionals and the settings in which they work or seek care.

Does design thinking improve usability?

In addition, no studies measured Design Thinking directly to explain how or what components of Design Thinking lead to improved usability and effectiveness, limiting the field’s ability to disseminate the most effective components and refine the Design Thinking approach for health care. Design Thinking methods varied among the studies reviewed.

Is design thinking effective?

Design Thinking may result in usable, acceptable, and effective interventions, although there are methodological and quality limitations. More research is needed, including studies to isolate critical components of Design Thinking and compare Design Thinking–based interventions with traditionally developed interventions.

Does the Department of Health and Human Services reflect the opinions of the authors?

The opinions expressed by authors contributing to this journal do not necessarily reflect the opinions of the U.S. Department of Health and Human Services, the Public Health Service, the Centers for Disease Control and Prevention, or the authors’ affiliated institutions.