compass pain care patient portal

Where can I get help with Compass Health Connection?

You can also call the Compass Health Connection Help Line at 508-350-2509 for assistance. I’VE LOCKED MYSELF OUT OF MY COMPASS HEALTH CONNECTION ACCOUNT.

What happens if I want to leave compass medical?

If you decide to leave Compass Medical, please notify your Primary Care Office and they will deactivate your account. You can also call the Compass Health Connection Help Line at 508-350-2509 for assistance. I’VE LOCKED MYSELF OUT OF MY COMPASS HEALTH CONNECTION ACCOUNT.

What is your patient portal and how does it work?

Your Patient Portal is private, secure access to your medical records and a library with articles on a wide variety of health and wellness. Inside, you can find our contact information, your upcoming appointments, personal reminders, test results, and a list of your active prescriptions.

How do I change my personal information in Compass Health Connection?

If your personal information is incorrect: You can change your demographic information, such as your name, marital status, email address and contact information right from your Compass Health Connection account. Simply click on the “Personal Information” tab under “My Account” and submit changes to your information.

How to direct message a medical assistant?

For the quickest response time, please direct message your medical assistant from your patient portal. Messages go directly to the medical assistant and your physician. They are able to review them as soon as they are received; during office hours. By sending them a direct message you avoid making phone calls, hold times and having to leave a message. Through direct messaging, they can refill prescriptions (non-narcotic), answer office and procedures questions and schedule appointments with you.

Does Compass Rehabilitation accept insurance?

Compass Rehabilitation accepts most insurances. With prior-authorizations and other insurance requirements, there are sometimes questions on specific treatments.

How to send a message to my care plus?

Now we offer a new way to get in contact with us - you can send us a secure message for general, non-urgent questions at any time. Log in to My Care Plus www.mycareplusonline.com and click the “Message Center” link at the top right of the screen. Then, select “Compose Message” from the left-side menu. You’ll just need to complete the short form and click the “Send” button.” You can expect a response from our practice within 48 hours of sending your message. Using My Care Plus provides you with access to documented responses in one place, allowing you to easily refer back to or share with others.”

Why do we ask patients to enroll in a clinic?

To ensure your privacy and the security of your medical records we’re asking our patients to enroll when you are in the clinic.