alice peck day memorial hospital patient portal

Admissions

Knowing what your experience will be when you are admitted to APD helps you plan and prepare so your stay is as comfortable as possible.

Bill of rights

Understanding your rights as a patient is a key part of ensuring you are comfortable with the care you receive.

Dining services

Our nutrition team provides homemade, nutritious meals for our patients and staff.

Financial services

Our Patient Access and Patient Accounts Departments are available to assist with financial aid, insurance, or questions regarding your bill.

myD-H patient portal

APD uses a single health record, which unifies information across all APD and Dartmouth-Hitchcock Health members.

Patient relations

If you have questions or concerns about your quality of care, the Patient Relations team is committed to helping you resolve those concerns.

Privacy practice

The notice of privacy practice describes how medical information may be used and disclosed.

Alice Peck Day Orthopaedics

APD Orthopaedics is committed to providing high-quality, personalized care for diseases and injuries that affect the body’s musculoskeletal system - the system of muscles, joints, and bones that keeps your body moving.

COVID-19 Vaccine and Boosters at APD

The COVID-19 vaccine and boosters are available at APD. Please call (603) 442-5612 or use myD-H.

Visitation Restrictions

In an effort to protect our patients and the community, please review our visitation restrictions.

APD receives the highest rating of five-stars from CMS

APD is one of only three New Hampshire hospitals to receive the highest rating of five-stars from the Centers of Medicare and Medicaid Services (CMS) in this year’s Hospital Compare report.

Emergency Services

APD offers emergency department services 24 hours a day, 7 days a week, 365 days of the year. We are conveniently located in Lebanon, only 1.5 miles from Interstate 89 exits 18 and 19.

Sleep Health

If you’re having trouble sleeping at night, or struggling to stay awake during the day, we can help. Serving New Hampshire and Vermont since 1996, the accredited Sleep Health Center provides quality testing and treatment for sleep disorders.

Medical records release

You may request a copy of your personal medical records by submitting a completed authorization for Disclosure of Protected Health Information to the Medical Records department.

Personal representative

You may designate a Personal Representative to assist you in exercising your health information rights under the New Hampshire Patients’ Bill of Rights and the Federal Privacy Rule by completing this form (PDF).

myD-H patient portal

myD-H is a patient portal for use across all APD services and at other member locations within the D-HH system. It can be found online at www.myD-H.org.

Patient privacy practices

This Notice of Privacy Practices describes the privacy practices of members of the Dartmouth Hitchcock Health affiliated covered entity including APD, Dartmouth-Hitchcock Clinic, Mary Hitchcock Memorial Hospital, Cheshire Medical Center. It describes APD's privacy practices and that of:

Financial Assistance policy and information

The Financial Assistance policy and information is available on the Dartmouth-Hitchcock website in several languages. This information applies to Alice Peck Day Memorial Hospital, Dartmouth-Hitchcock Clinic, Mary Hitchcock Memorial Hospital, New London Hospital and Cheshire Medical Center.

Price transparency list of charges

The information provided here is a comprehensive list of charges (CSV) for each inpatient and outpatient service or item provided by a hospital, also known as a chargemaster, which Alice Peck Day Memorial Hospital posts on an annual basis.

myD-H estimates and guest estimates

Our myD-H patient portal provides estimates for services provided at Dartmouth-Hitchcock Health locations, including APD. Estimates can be requested for individual procedures and may factor in your specific insurance to estimate out-of-pocket expenses.

COVID-19 testing, vaccine and administration, and telemedicine services

Average charges are estimates; your out-of-pocket expense will depend on your individual insurance coverage (such as co-insurance or deductibles). If you have questions, please contact Patient Accounts Customer Service at (844) 808-0730.

Anesthesiology

Adult surgical and medical sedation, analgesia, and emergency management of patients.

COVID-19 Community Testing

APD is pleased to provide COVID-19 testing to our community and help limit the spread of infection.

Emergency Services

APD offers emergency department services 24 hours a day, 7 days a week, 365 days of the year, with TeleEmergency, TelePsychiatry, and TelePharmacy access for patients of ages.

Gastroenterology

Diagnosis and treatment for diseases of the stomach, intestine, esophagus, and liver, including colonoscopy, endoscopy and ERCP tests

Gynecology

Preventative health services, gynecological surgery, menopause management, bladder incontinence, pelvic organ prolapse, and well-woman exams for women of all ages

Inpatient Stay

Our inpatient stay unit facility includes 15 private and 2 semi-private patient rooms. The space improves patient privacy as well as convenience and safety.

Laboratory

The Alice Peck Day Memorial Hospital Laboratory is a key resource for health care providers and patients in the Upper Valley Region of New Hampshire and Vermont. We perform routine and specialized testing for inpatients and outpatients, including comprehensive analyses of blood and urine specimens.

How to Get Started

Get started today by enrolling in My Health Rec at your next inpatient visit. You can also set up your own patient portal account by using our self-enrollment tool. My Health Rec is available for all patients who have registered and had services provided to them from the facility.

How can I get access to my health records on the Apple Health app?

If you use an an iPhone, you can access this hospital’s health records. Follow these steps:

How will My Health Rec benefit me?

My Health Rec allows you to view, download and transmit your up-to-date health information. Specifically, you can:

Who is eligible to use the patient portal?

All patients can sign up for patient portal access. Signing up for the patient portal is quick, easy, and only takes a few minutes. Self-registration for all patients is being developed.

How do I sign up for the patient portal?

You can enroll in the patient portal while completing the registration process at the hospital. During registration, simply tell our staff that you would like to sign up for the patient portal. Soon after, you will receive an email invite that will provide a link to establish your own login and password information.

What do I need to enroll in the patient portal?

Enrolling in the patient portal only takes a few minutes. You simply need to provide a valid email address and an acceptable form of ID, which can include:

What lab results will be viewable in the patient portal?

Most common lab test results will be viewable in the patient portal, such as Labs, Radiology and Pathology results. Some sensitive results are not currently available. Results that are not included in the patient portal are:

Medical Records Release

Personal Representative

Mydh Patient Portal

• myDH is a patient portal for use across all APD services and at other member locations within the Dartmouth Health system. It can be found online at www.myDH.org.

See more on alicepeckday.org

Patient Privacy Practices