ahss email

Where is AHS email managed?

AHS email will be managed in a secure enclave on the personal device, using Workspace ONE, which must be installed. AHS email will otherwise be accessible through an enhanced web interface, or on an AHS managed workstation.

What is the password for AHS email?

The password for your email account is the same as the password you use to log into AHS computers. If you’re unsure of your password, contact the AHS IT service desk 1-877-311-4300 and have your CPSA registration number handy.

What is AHS BYOD?

AHS is introducing a Bring Your Own Device (BYOD) software solution for physicians. This solution supports security and privacy of health data. Apple iOS and Android devices (Phones and tablets) will be eligible for enrolment.

How to contact AHS support?

Contact for support. If you experience technical issues after the upgrade, please contact the IT Service Desk at 1-877-311-4300 or open a support ticket here via AHS intranet. For questions or concerns about the upgrade, please contact the Messaging Upgrade team at ahs.messagingupgrade@ahs.ca.

When will AHS upgrade email?

AHS Secure Email Upgrade. During the week of August 24, 2020, AHS is upgrading its email infrastructure for physicians, as part of an organization-wide migration. The upgrade offers better email security protections, both for AHS and end users.

Can I access AHS email through Outlook?

Accessing AHS email and calendar on personal devices will only be available through Microsoft Outlook on devices enrolled into the BYOD program. You will not be able to access AHS email through other software.

Is AHS email secure?

Messages sent from one AHS email to another are secure without any additional steps. When sending an email with sensitive information from an AHS email address to a non-AHS email address, the message must be encrypted.