ahlstrom patient portal

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

What is the Tol patient portal (TriCare Online)?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics. When you register on the TOL Patient Portal, you can: Review and download personal health information

How does MHS Genesis work with Tol secure patient portal?

If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way. If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

Will using the portal locator affect my ability to use other URLs?

Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal. How can I reset my password, security question, or access code? Please contact your medical provider’s office for instructions on how to change or reset your patient portal password.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What is a secure patient portal?

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is a TOL portal?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

What happens if you move back to a non-MHS location?

If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

What is MHS Genesis?

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Can you see your health records in MHS?

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.

What to send to your doctor about test results?

Send a secure email to your doctor's office about test results, prescription questions or visit follow-up questions.

Is MyBSWHealth account secure?

Your MyBSWHealth account is secure, and only you can access your private information. Contact your physician's office to request your MyBSWHealth access code or ask for your code during your next scheduled appointment.