multicare deaconess hospital patient portal

How do I contact MultiCare Deaconess Hospital?

MyChart provides you with free, secure access to your MultiCare medical record, allowing you greater insight into your health, and an easier way to interact with your doctor’s office for many routine tasks. Access MyChart with your computer’s web browser or via our free mobile app.*.

Why choose MultiCare deconess hospital cancer and blood specialty center?

Helpful information for patients and visitors. At MultiCare Deaconess Hospital, we’re here to help you heal — and to make certain your experience with us is as safe, restful and restorative as possible. However, before you visit us, there are a few things you might want to know about our campus, checking in and making the most of your ...

What is Deaconess MyChart?

MultiCare provides hospital, clinic, primary care, specialty, emergency and urgent care health care services across Washington state. COVID-19 Updates. Our emergency departments are experiencing extremely high patient volumes. Unless you are experiencing serious or life-threatening symptoms, we urge you to avoid the emergency department for ...

What is a MultiCare Bill?

The Deaconess MyChart website serves patients in the southern Indiana, southern Illinois and northwestern Kentucky tri-state area only. MyChart is not to be used for emergency or urgent needs. For medical emergencies, dial 911 or go to the nearest emergency room. Your health information--anytime, anywhere.

What is a multi care deaconess hospital?

MultiCare Deaconess Hospital is the first hospital in the Inland Northwest region to be certified by DNV-GL as a Comprehensive Stroke Center. Deaconess Hospital provides the next generation of stroke care for all patients.

Is MultiCare Deaconess Hospital accredited?

MultiCare Deaconess Hospital has held an American College of Surgeons Commission on Cancer accreditation since 1952 and is home to our region’s experts in treating cancer and blood disorders.

Helpful information for patients and visitors

At MultiCare Deaconess Hospital, we’re here to help you heal — and to make certain your experience with us is as safe, restful and restorative as possible. However, before you visit us, there are a few things you might want to know about our campus, checking in and making the most of your hospital stay.

Questions of care

Did you know that as a patient, you have a specific set of rights? That our hospital accepts most major insurers (but that you should check our list to make sure yours is among them)? That we offer spiritual counseling and other services? Read on to find out more.

COVID-19 Information

Visit our COVID-19 Resource Center for the latest information about vaccines and more.

Expanded options for virtual care

Skip the doctor’s office. In addition to our on-demand Virtual Care E-Visits, you can now schedule a virtual visit with essentially any MultiCare primary or specialty care clinic across our system.

How to get activation code for deaconess?

You can get an activation code one of several ways: You can ask your Deaconess provider's office. Call our Call Center at 812-450-5000 to receive a code via email. Use our live chat tool.

Where is the Deaconess MyChart located?

The Deaconess MyChart website serves patients in the southern Indiana, southern Illinois and northwestern Kentucky tri-state area only. MyChart is not to be used for emergency or urgent needs. For medical emergencies, dial 911 or go to the nearest emergency room.

How long does a MyChart activation code last?

You can request a new activation code using one of the options in the prior question. For security reasons, your activation code expires after 14 days and is no longer valid after the first time you use it. Some health information on MyChart is not correct.

How long does it take for a MyChart test to be released?

Your test results are released to your MyChart account shortly after they are completed. Some results are available very soon; others may take a few days for the test to process and then for a physician to interpret the results). A few test results are held until after your provider has reviewed them.

How long does it take to get a MyChart answer?

You will generally receive an answer within 1-2 business days. Please note that MyChart should not be used for urgent situations. Please contact your provider's office by phone if the situation requires immediate attention. If you are experiencing an emergency, call 911 or go to the nearest emergency room.

Can I ask someone else questions on MyChart?

No. Medical information is specific and unique to every individual. Each person should have their own MyChart account. To ask questions for someone else, you must have proxy access to another person’s MyChart account, and then use their account to ask questions.

Can I use MyChart for my kids?

Yes. This is called “proxy access” and allows an adult to access their family member's MyChart. This proxy access can be for minor children (under 14), or for an adult who has designated someone as a health care decision maker. A Proxy Consent Form can be completed in-person at the provider's office.

What is the number to call for financial assistance?

Eligibility is based, among other factors, upon family income and number of family members in the household. If you think you may be eligible for Financial Assistance, please call 800-919-1936.

Can you get more than one bill for multicare?

About your bill. After you receive care in one of our hospitals or clinics, you may receive more than one bill for your care: Your MultiCare bill. This will include any hospital stays, clinic visits, and other MultiCare outpatient services, such as X-rays, lab tests and therapies.

MRSA infection

Staph bacteria are common in hospitals, but Methicillin-resistant Staphylococcus aureus (MRSA) is a type of staph bacteria that is resistant to (cannot be killed by) many antibiotics. MRSA can be found in bed linens or medical equipment and can be spread if providers do not properly wash their hands between patients.

What safer hospitals do

Doctors and nurses should clean their hands after caring for every patient. Hospital rooms and medical equipment should be thoroughly cleaned often. Safer hospitals will also keep MRSA patients separate from other patients and require providers and visitors to wear gloves and gowns around these patients.