yale patient login

How do I contact Yale central billing services?

If you have questions about your bill, please call our Central Billing Line at 1-800-826-9922 or email patient.services@yale.edu . We are available Monday through Friday from 8:30 am to 5:00 pm.

Where do I send my comment card to Yale Health?

Submit a comment card Yale Health 55 Lock Street P.O. BOX 208237 New Haven, CT 06520-8237 Directions and Parking Acute Care 203 432 0123

Do I need an appointment to enter the Yale Health Center?

Everyone must have an appointmentbefore entering the Yale Health Center (except for Pharmacy and Acute Care visits). Visitors are not allowed at this time. One parent may accompany their child to their appointment. Everyone entering the Yale Health Center is required to wear a mask, even if you are vaccinated.

What are the hours of acute care at Yale University?

Acute Care 203 432 0123 Member Services 203 432 0246 Hours 8:30 A.M. to 5:00 P.M. Unless otherwise noted See all hours See all departments Quick Links Contact Us Privacy Announcements Accreditation Forms Nondiscrimination Notice Patient Rights Translation Services Patient Safety Sitemap Accessibility at Yale

Using MyChart

MyChart is your personal health record and online connection to your medical home.

With MyChart you can

Communicate with your clinicians at Yale Health, Yale Medical Group, and Yale-New Haven Hospital.

Login to MyChart

If you already have a MyChart account, go directly to MyChart to login and get started.

Download the MyChart App for Your Smart Phone

Adding the MyChart app to your smart phone will give you access to added features like video visits where available. You can download the MyChart app here:

MyChart Support

If you have any problems or questions email MyChart Support or call them at 203-688-2231 and press option #5.

Request Proxy Access

Minor proxy access for MyChart allows a parent or guardian to securely communicate on behalf of a patient who is under the age of 18. Access is obtained by completing the Access Authorization with Minor Proxy form. The proxy access becomes more limited on the child’s 13th birthday and is automatically terminated on the child’s 18th birthday.

Who can I message in MyChart?

When you activate your MyChart account, you will immediately be able to send secure messages to your primary care clinician in Internal Medicine, Student Health, and Obstetrics & Gynecology. If you have proxy access for your child, you will be able to message their primary care clinician in Pediatrics.

About Us

A student collaboration between the Yale School of Medicine, Yale School of Nursing, and the Yale Physician Associate Program, the Yale Navigator Program aims to identify and address barriers to care by connecting patients with community-based health and psychosocial resources.

Members Benefits

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How long is acute care open?

Maintain physical distance from others. Patients are allowed one companion for regular office visits. Acute Care is open 24 hours/day, 7 days/week, as always, please call first ( 203-432-0123 ).

Do you have to wear a mask at Yale?

Everyone entering the Yale Health Center is required to wear a mask, even if you are vaccinated. The Yale Health Center is a healthcare facility and Connecticut requires that masks be worn. Patients entering wearing a cloth mask will be given a disposable face mask.

Walk-In & OnDemand Services

Many Northeast Medical Group practices offer both walk-in and virtual appointments. Walk-in appointments can be booked online, including for same-day appointments. Some of the conditions treated at our walk-in clinics include rashes, cough and flu vaccinations.

Find a Telehealth Doctor

You can search for a Yale New Haven Health clinician who offers Telehealth services. Just click the box called “Telehealth Visits” in our search feature.

Pediatric Visits

Pediatricians and specialists at Yale New Haven Health are also seeing young patients through video visits. Before an appointment, a parent will have to download the MyChart app, as well as the Zoom app, which are used to connect with their child’s provider. During the call, the parent and child must be present on the video.

Other Telehealth Programs

This state-of-the-art service delivers expert care to all Yale New Haven Health patients 24/7. Neurologists with Yale New Haven Hospital’s Stroke Center use video conferencing and image sharing to examine patients at other hospitals, diagnose their condition, and work with physicians at those hospitals to recommend a care plan.